Hamptons  Reviews 1,663

Nikki Cullens has been my Property Manager for the last two years and has been by far the best I have dealt with since early 2019 when I rented my current flat in Tunbridge Wells through Hamptons.
Apart from being exceptionally pleasant, courteous and friendly whenever I called her she has also proved to be particularly efficient and responsive, an outstanding organiser, coordinator and problem solver. Most issues were resolved swiftly and communications as to progress were always timely and informative.
It has been a real pleasure to deal with Ms Cullens. I have no doubt that she’ll go far in her career and I highly recommend her. Thank you Nikki.

Signed: Frederick Ross

Very responsive and very helpful with any of my inquiries or requests. Especially working with Danish has been a pleasure.

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!

great service from Nikki Cullen. Always attentive and gets all the issues resolved brilliantly, a pleasure to deal with and would definately recommend

⭐️⭐️⭐️⭐️⭐️ 5 Stars – Outstanding Property Manager

Nikki Cullen has been an exceptional Senior Property Manager throughout our tenancy with Hamptons in Tunbridge Wells.
She is consistently prompt in responding to emails, quick to raise queries on our behalf, and incredibly accommodating whenever issues arise.

Any communication that needs to go to the landlord is handled smoothly and without fuss, which makes the whole process feel effortless.
Nikki embodies exactly what you would hope for in a senior property manager — reliable, proactive, and genuinely committed to ensuring tenants are well looked after.
I have complete trust in her ability to manage any situation professionally.
It’s always a pleasure working with her, and any concerns we’ve had about the house have been dealt with swiftly, keeping us fully informed at every step.
Highly recommended.

Hamptons, Hertford, were a disappointment for several reasons. The negotiator, Alex, was actually pretty good—an archetypal sales negotiator who was clearly experienced. My disappointment came from the management in this branch. I was initially told the company did not offer video presentations, only to later discover that they could. The printed property details were on low-quality paper with a poor-quality printer, which, while it may not seem important, gave an impression of cheapness—especially from a company dealing with properties worth over a million. My main criticism was how they handled a potential purchaser who made an offer on my property. I felt pressured to accept, and when I refused, the offer was then increased. It seemed the management did not take ownership of their advice, and there was an air of arrogance, as though closing a deal to benefit them financially mattered more than whether I was disadvantaged. Overall, poor experience. I did not sell and am considering relaunching, but not with this company. Circa Sept 2025

My current property manager, Mya, has provided an excellent level of service, and I am very satisfied with their support.

Great experience with Hamptons,very professional and helpful.

We have used Hamptons to manage our rental property in London for over sixteen years now and have been very satisfied with all they have done for us.
Now that major repairs and renovation is needed, their property manager, April Keane, has been very prompt and helpful non getting things done.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Daniel at Hamptons is very helpful, always ready to help and very good at looking after our flat and tenants

My experience with Hamptons has been exemplary. Their attention to detail, helpfulness and positive attitude is a real credit to their ethos.
Without doubt the finest agency in London. I would whole heartedly recommend and in particular, property manager Danish Ashraf.

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Dena Gold is approachable, friendly, and highly efficient in her communication. She responds promptly and handles any concerns or issues with professionalism and care. It has been a genuinely positive experience working with her, and she is always happy to help.
Thank you.
Zainab (Watford)

We have been tenants at a property managed by Hamptons St Albans for over 10 years now and have been very happy with the service throughout this time. All communication has been professional, friendly and timely, especially from the property manager Daniel Johnson, and his predecessor David. Any query we have raised has been answered immediately and any jobs or repairs needed have always been actioned straight away. The team in St Albans have been a pleasure to deal with and I would highly recommend using Hamptons if considering renting in this area.

I have had a lot of contact and personal professional service from this company and I know very well that with in the regional office I deal with, things are run to a high standard. I am situated 16,000 kilometres away in another country so it is critical that I have up to date clear and accurate information and reports about the property that is overseen by Hamptons. Their team is very well run and I can say that I am consistently reassured and impressed with my main contact there who is Constance Graham. She has an efficient and polite natural style to problem solving which results in excellent service to myself as the client. I am always kept up to speed with email and photographic information which provides the communicative link to my tennants and maintainance services that I need.
I am so glad that Hamptons as yet, have not introduced Artificial Intelligence to their clients at the level of service that I require. Well trained humans are what Landlords want.

I have used Hamptons to manage the rental of my flat for many years and have found them to be efficient, professional and friendly. I would absolutely recommend them

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

I’ve had a really positive experience with Hampton Agent Management. From the start, their service has been professional, efficient, and genuinely supportive. Communication has been clear and consistent throughout, which made everything feel straightforward and stress-free.

They’re always quick to respond, keep you updated, and are happy to answer any questions, no matter how small. It’s clear they care about doing things properly and making sure the tenants feel looked after.

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.