great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sidney was very helpful and polite and gave us some good insights into the housing market and what’s happening at the moment. She done her work very efficiently and was finished in no time.
Company replied
The surveyor was very courteous and polite and on time for the appointment. He brought his own ladders for the loft and over shoes to protect walking on the carpets. Overall the visit was done and d... See more
Company replied
Connells SV rang to arrange a survey. They later sent a message to confirm the time of day and then the surveyor called me half an hour before the time to confirm his arrival. The survey was undertake... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Arrived promptly and very efficient service.
July 17, 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought the service was excellent.
Incredibly Efficient
Incredibly efficient. The valuation and survey was carried out within two days of instructions, with the report ready on the same day.
The report itself was very thorough and provided a lot of good advice.
Great service. Wouldn't hesitate to use them again.
July 17, 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you found us to be efficient.
Great communication
Great communication
Polite, courteous and professional.
The surveyor was respectful and efficient
Overall a great experience
Thanks
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Good communication is critical to success. We're delighted you had great experience.
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
Thanks for the great review - we'll be sure to let the team know.
The gentleman was on time and very…
The gentleman was on time and very polite, as a older lady i was nervous about having a stranger in my home but he put me at ease, i would highly recommend this company
July 16, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the recommendation.
Speedy arrangement and great…
Speedy arrangement and great communications by the Connells team and our surveyor, Rory, was punctual, knowledgeable and efficient.
July 16, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic review.
Reply from Connells Survey & Valuation
We always strive to be professional.
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Reply from Connells Survey & Valuation
It doesn't take anything to be polite! Thanks for the 5 star review.
My surveyor arrived earlier than…
My surveyor arrived earlier than expected he telephoned me to let me know he was on his way he was very polite
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
Liam A++
Liam was great, our dogs new best friend! Very accomodating as we had to move the dogs from room to room! Very professional and courteous and put me at ease! Polite and on time! A delight to deal with.
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic review.
Reply from Connells Survey & Valuation
We're pleased you had a great experience dealing with us.
Quick and friendly service
Good communication,plenty of notice if arrival , friendly and informative surveyor .Quick and friendly survey.
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Reply from Connells Survey & Valuation
Thank you for the positive review.
Josh was very courteous and respected…
Josh was very courteous and respected our property very professionally and a lovely man well done
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great review.
Reply from Connells Survey & Valuation
Thanks for the positive review.
Very pleased with the interaction
Very pleased with the interaction
Professional, polite
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
House valuation
The guy arrived on time and was very pleasant and efficient
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 star review.
Arrived on time nice friendly manner…
Arrived on time nice friendly manner wasn't to long looking around would recommend
July 15, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the recommendation.
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