Reputation Reviews 99

Have been a customer for about a year. Being double billed for several months and now when I try to reach anybody it is impossible to make contact. No Phone Numbers. Web forms remain unanswered. No way I could give a positive review.

Reputation.com recently acquired SIM Partners, who I've been working with for location data management of our numerous facilities. The team is very responsive and very dependable. Whenever I have a question, they are quick with a response. Their Velocity platform is very easy to use whenever I have updates to make.

Reputation.com is a great way to keep your social media presence current and timely. Makes life easy to post updates on the various social media platforms that we use for work.

Thank you Elisa Loreto for your assistance today. You definitely went above and beyond to help me.

Lauren was very nice and helpful. She was able to quickly get our problems resolved!

We've been working with Reputation.com for a number of years and they have helped us tremendously with enhancing our online reputation. Are they perfect? Of course not, no one is, but they have worked tirelessly to protect our business and our relationship.

Everything you need from one source! I work for the Napleton Automotive group as their Corporate customer service representative as well as their reputation manager and I work closely with our reputation.com rep, Jackie T. She is amazing!! In my experience this company has a good handle on what customer service is and they go above and beyond to make sure our company's needs are met and satisfied!! Working with Jackie ensures that these things, whatever they may be, are handled with a smile and we're never made to feel like a burden or any task is too large or hard. Keep it up reputation .com!! You've made my job and many others a lot easier :)

p.s. someone give Jackie a raise!!

I got an email saying if I don't sign up to their PRO service they can't continue removing my details. Wha??? I'd never even heard of them before now, but apparently I have an account with them! I can only guess that when I've signed up to something else it has linked to them.

So, I'm trying to find a way to close the account as I really don't want to have ANYTHING to do with them but of course there's no way to do this without contacting them - I try to instant chat but as soon as I hit "enter" the window closes.

They sound like complete cowboys to me, and VERY dodgy.

Hired this company to look at our on line presence, poor service from account manager, and cost was way over the top.

Questionable tactics.

Avoid using.

Whilst this company is open In what it does, it is what it does that is dishonest. They admit that they target negative PR by flooding it with "made up" good PR to hide it. EG companies found on this website that have repeating bad reviews could employ this company to create good reviews to increase the score. This can be seen where the countries don't match the town/city locations and the text of the review is clearly written suggesting that they are UK based, yet the country of origin is abroad. When all good review come from one country and all bad reviews come from another country something is obviously going on - I'm sure this could work in reverse, if your competitor is getting loads of good reviews why not create loads of bad reviews for them.

This company may be able to help your company reverse the perceived reputation of your company - but in reality reputation is earnt not purchased - if you use this kind of service then you are clearly doing something wrong - put your time and effort into resolving the problem rather than paying this company to hide the problems you create....