procompare.co.za Reviews 95

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the ease it brings to finding service providers. Many appreciate the prompt and professional assistance received, noting how the company simplifies the process of connecting with suitable professionals for various projects. The staff are frequently commended for their helpfulness, positive attitude, and professional communication skills, making interactions pleasant and productive. However, some customers were dissatisfied with the outcomes, reporting instances where the expected work was not completed or where follow-through from contractors was lacking after initial contact. A few other people also felt that the billing system could be improved, particularly when client requirements change, leading to services falling outside the initial scope.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising its efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

We have gotten a decent number of leads through ProCompare, one slight negative would be sometimes the quality needs improving. Other than that, I have to say that the service has been immense and for... See more

Company replied

Rated 5 out of 5 stars

Christian Makura contacted me and we were able to communicate really well. He gave me a reasonable quote and sent me a list of materials he would need. He worked neatly and efficiently. I am very sat... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Franky's Plumbing from Bloemfontein when I needed the support beams for my geyser replaced. From start to finish, his service was professional, efficient, an... See more

Company replied

Rated 5 out of 5 stars

Procompare has been really good in helping me get good leads and helping me grow my business. I highly recommend using them. They help me with queries and are always helpful.

Company replied

Rated 1 out of 5 stars

Complaint about Procompare platform — the contractor Theunis Steyn turned out to be a fraudster, yet he is still advertised on the site I would like to formally express my... See more

Rated 5 out of 5 stars

I used ProCompare as I needed the service of a trusted vetted paving company. ProCompare gave me 5 companies to compare and out of those PaveCrete was the suitable one I went with. The job is still on... See more

Company replied

Rated 5 out of 5 stars

I have had an excellent experience with ProCompare. In less than one month of being a member, I started receiving Leads than I ever expected. Their team is professional, supportive and always wi... See more

Company replied

Rated 5 out of 5 stars

Procompare saved me the headache of finding an airconditioning company at short notice. Hey presto Bhubesi recommended by you had me fitted out within 24 hours. Good price too.

Company replied

Rated 5 out of 5 stars

We had a call out by Dekra plumbing in East London to Gonubie by Craig Giese it was a leakage test it was done quickly and efficiently, what a pleasure dealing with him.Thank you

Company replied

Rated 5 out of 5 stars

I needed a Tax Consultant, responses came in very quickly after I'd filled in the request form. Chose GDD Accounting Solutions. Very happy with the service received.

Company replied

Rated 5 out of 5 stars

TM Tech and Security, very professional and neat. Their response was very quick and the technician new his job quiet well. Thank you Procompare for sending professional technician to fix my solar sy... See more

Company replied

Rated 5 out of 5 stars

I came across procompare after searching the web for numerous hours. After giving them a try I had several solar service providers calling me. Within two hours I received a quoted that ticked the righ... See more

Rated 5 out of 5 stars

Since joining Procompare, we at V3ENTERPRISES (PTY)LTD, have experienced only fast, prompt and professional service. Wether we are enquiring or need to resolve cliënt issues, we only experienced the b... See more

Company replied

Rated 5 out of 5 stars

It's the best service specially with a sales person like Fezeka who knows what she is doing and with her good and excellent communication skills we are thankful

Company replied

Rated 5 out of 5 stars

This company is very efficient. The response was within few seconds and very supportive and follow up until you are sorted

Company replied

Rated 5 out of 5 stars

We’ve had a very positive experience working with Procompare. What really sets them apart is how fair and practitioner-friendly their model is. If a client becomes unresponsive, provides inc... See more

Company replied

Rated 5 out of 5 stars

Excellent prompt service. Was very helpful in finding the right provider for the job

Company replied

Rated 5 out of 5 stars

I WAS STUCK AND PRO COMPARE CAME TO MY AID WITH PROFESSIONALS I had wished to install solar in my house and started Googling. Pro Compare came up and I asked them if they could provide solar ins... See more

Company replied

Rated 5 out of 5 stars

Efficient and excellent service from the staff at Procompare. They are alaways available to provide assistance when needed.

Company replied

Rated 4 out of 5 stars

Been using ProCompare for the second time now. First didn't fully understand there system and was discouraged to use them, as it was just costing me money. Second time round, got to know the sy... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Insukamini Supplies and Projects, received a quote within minutes and had our stove hob replaced the same day. will definitely recommend procompare and Insukamini to anyone requi... See more

Company replied


Company details

  1. Marketing Agency
  2. Construction Company

Written by the company

Procompare.co.za is your secret weapon for stress-free home projects! We connect homeowners with top-rated professionals in their neighbourhood—no more endless Googling or DIY disasters.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I needed a Tax Consultant

I needed a Tax Consultant, responses came in very quickly after I'd filled in the request form. Chose GDD Accounting Solutions. Very happy with the service received.

July 29, 2025
Unprompted review
procompare.co.za logo

Reply from procompare.co.za

Thank you so much for your kind feedback. We are so glad that GDD Accounting assisted you well. Please let us know if you need any other services.

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Rated 5 out of 5 stars

Amazing client satisfaction provided

Amazing client satisfaction provided. Came to my assistance in providing a better quote.
Prompt, on time, expertly constructed. Neet well organized just a whole good experience.
Far exceeded my expectations.

August 20, 2025
Unprompted review
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Reply from procompare.co.za

We are happy to hear that you were satisfied by the companies we connected you with. Thank you for taking the time to give us your feedback.

Rated 5 out of 5 stars

Efficiency in connecting me with…

Efficiency in connecting me with professional service provider

April 10, 2025
Unprompted review
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Reply from procompare.co.za

We are so glad that you are satisfied with the companies we connected you with, Malusi! Thank you so much for taking the time to submit your feedback.

Rated 5 out of 5 stars

Great service

Great service

August 10, 2025
Unprompted review
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Reply from procompare.co.za

We are so glad to hear you are satisfied with our service. Please let us know if you need assistance with anything further.

Rated 5 out of 5 stars

TM Tech and Security

TM Tech and Security, very professional and neat. Their response was very quick and the technician new his job quiet well.
Thank you Procompare for sending professional technician to fix my solar system

July 16, 2025
Unprompted review
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Reply from procompare.co.za

It's our pleasure! Thank you so much for your feedback. We are so glad you were assisted well.

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Rated 1 out of 5 stars

Cancelled my subscription but still got…

Cancelled my subscription but still got charged for the new month.

June 24, 2025
Unprompted review
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Reply from procompare.co.za

Hi, thank you so much for the feedback and for informing us about this mishap with your Procompare profile. We would love to assist in solving this problem, please feel free to reach out to us via email on info@procompare.co.za or give us a call on 071 067 8200. Alternatively, please let us know how we can get in touch with you to assist. We look forward to hearing back from you.

Rated 5 out of 5 stars

Very professional and supportive

Marie is very professional and supportive. On board two days and already received two leads.

June 27, 2025
Unprompted review
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Reply from procompare.co.za

We are so glad you are happy with our services. Marie is delighted to assist you and always here if you have any inquiries.

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Rated 5 out of 5 stars

Excellent Service

We have gotten a decent number of leads through ProCompare, one slight negative would be sometimes the quality needs improving. Other than that, I have to say that the service has been immense and for us Marie Kayumba has been at the heart of that and is one of the reasons we stay with them. The leads at times have really assisted us greatly as sourcing business can be a pain, so Procompare makes that side of business very manageable for us. Thanks guys especially Marie!

June 18, 2025
Unprompted review
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Reply from procompare.co.za

Thank you so much for your prompt update. Our team is delighted to have you on board and Marie is especially eager to be your account manager and to assist you when you need it.

Rated 1 out of 5 stars

Complaint about Procompare platform

Complaint about Procompare platform — the contractor Theunis Steyn turned out to be a fraudster, yet he is still advertised on the site

I would like to formally express my disappointment and dissatisfaction with the services provided by the Procompare platform, which referred me to the contractor Theunis Steyn, acting on behalf of the company 180 Base Project.

In September 2024, through your website, I signed a contract with the contractor and made a 50% advance payment of 30,600 ZAR for the construction of a carport. More than eight months have passed since then, but the work has not started. Mr. Steyn postponed the deadlines six times, citing bad weather and personal issues. The last promised completion date — October 21, 2024 — was also missed.

In October 2024, I contacted a manager from the Procompare platform, and they assured me they would help resolve the issue. However, this remained only a verbal promise — no one has contacted me since. I was forced to consult a lawyer, and even the agreement with Theunis Steyn, acting on behalf of 180 Base Project, to pay 15,300 ZAR in installments over three months starting from April 2025, did not lead to a resolution.

Despite my numerous attempts to resolve the situation, I had to purchase aluminum beams myself, expecting the project to progress. However, no work was done, and the contractor effectively disappeared.

I emphasize: I did not find the contractor myself — the contact was provided by the Procompare platform, which claims to work only with verified and reliable specialists. After the initial delays, I filed a complaint with Procompare — they called me and promised to deal with the issue and help, but since then no real action has been taken.

Nevertheless, Mr. Theunis Steyn is still listed on the Procompare site and continues to receive orders from new clients. According to public reviews, he has gotten at least five new clients through your site after my complaint, which raises serious doubts about the reliability of your contractor screening system.

Here are the registration details of the company with which I was connected by your service:

Company Name: 180 Base Project
Registration Number: 9184659242
Enterprise Number: K2019534430
Company Address: 3 Kantbos Street, Annandale, Kuilsriver, Cape Town
I believe that Procompare should bear responsibility for the actions of the contractors it advertises and recommends to its users. I demand an official response, a refund of the advance payment of 15,300 ZAR, compensation for the materials, and the removal of this contractor from your platform to protect other clients from similar situations.

If no action is taken on your part, I reserve the right to:

publish information about this case on public resources and social media platforms;
seek legal assistance to recover my losses.
Sincerely,
Alla Z.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

ProCompare and you will never go wrong

I used ProCompare as I needed the service of a trusted vetted paving company. ProCompare gave me 5 companies to compare and out of those PaveCrete was the suitable one I went with. The job is still ongoing as I write this review but I am very happy with this service as it makes life easy when you need a service provider for any specific project. And the names you are provided with can be trusted as ProCompare follows up to check your satisfaction with the options given

June 10, 2025
Unprompted review
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Reply from procompare.co.za

Hi there, thank you so much for your awesome review! We are so glad you were assisted promptly and professionally by PaveCrete. Please keep us updated on their service quality and feel free to submit any other requests for services you might need.

Rated 5 out of 5 stars

I WAS STUCK AND PRO COMPARE CAME TO MY…

I WAS STUCK AND PRO COMPARE CAME TO MY AID WITH PROFESSIONALS
I had wished to install solar in my house and started Googling. Pro Compare came up and I asked them if they could provide solar installers in my area. They did. Immediately they informed of other services they provide and I took advantage of that as I'd wanted to do extensions to my house but didn't know where to start. So I asked for names of architects, which they provided. One Mr Sarel Jansen, an architect, phoned me the following day after my enquiry and we had an appointment. That was in November 2024. Ever since that time we worked together with the architect until he delivered the approved plans from the municipality earlier this month.
I had already requested names of builders from Pro Compare by end of last year and they had provided some, of whom a number had contacted me. The municipality took some time in approving the plans (no fault of the architect). As such it is only these days that we are working on a quote with a builder, also provided by Pro Compare.
A couple of months ago, during the rainy season, my roof developed a serious leak and I asked Pro Compare for a company that does roof repairs. They came up with some names in Gauteng, where I live, and indeed one of them came to my aid and fixed my roof in half-a-day.
As I am busy with the extension of my house, I will proceed with the installation of solar after the extensions are done. I have a list of installers from Pro Compare.
I think Pro Compare can provide any professional for any part of the house or business as they have so far done for me. Thanks Pro Compare 🌿

November 5, 2024
Unprompted review
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Reply from procompare.co.za

Thank you so so much for your thorough feedback. We are delighted to hear you were assisted by the professionals we connected you with. Please let us know if you need any further assistance or quotations for other services.

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Rated 5 out of 5 stars

We had a call out by Dekra plumbing in…

We had a call out by Dekra plumbing in East London to Gonubie by Craig Giese it was a leakage test it was done quickly and efficiently, what a pleasure dealing with him.Thank you

April 30, 2025
Unprompted review
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Reply from procompare.co.za

Thank you for your feedback on Dekra Plumbing. We are glad you were assisted by a reliable company.

Rated 5 out of 5 stars

Excellent Service from Franky's Plumbing from Pro Compare

I had an excellent experience with Franky's Plumbing from Bloemfontein when I needed the support beams for my geyser replaced. From start to finish, his service was professional, efficient, and of the highest quality. He arrived on time, assessed the issue thoroughly, and explained the work that needed to be done in a clear and honest way.

The replacement was done neatly and securely. What impressed me most was his attention to detail and the respect he showed for my home—cleaning up after the job was done.

I Highly recommend Franky's Plumbing for any plumbing work in Bloemfontein. Reliable, affordable, and skilled in his work and service he provided to me!

Thank you Franky

May 2, 2025
Unprompted review
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Reply from procompare.co.za

Thank you for your feedback on Franky's services and we are so glad you could be assisted by a reliable service provider. Please feel free to contact Procompare directly to leave a review for Franky on their immediate profile, as this is Procompare's Trustpilot profile.

Rated 1 out of 5 stars

Predatory, dishonest and misrepresentative

I have never had any involvement with Procompare. Despite this, I found my company's details on their website, presented in a manner that clearly tried to give the impression that we are affiliated with them, and that the person providing contact details would be provided with a quote from my company.

Predatory, dishonest and misrepresentative behaviour. Utterly unacceptable, particularly coming from a company that interacts with professionals, in an environment where trust is critical.

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Procompare is very efficient

This company is very efficient. The response was within few seconds and very supportive and follow up until you are sorted

April 7, 2025
Unprompted review
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Reply from procompare.co.za

We are so glad to hear that you are satisfied with our services. Thank you for your feedback and we hope to assist you again in the near future.

Rated 5 out of 5 stars

Quick response

Quick response, friendly service, gave a few options to solve the problem.

February 19, 2025
Unprompted review
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Reply from procompare.co.za

Thank you for your feedback, our team is glad that your problem was solved.

Rated 5 out of 5 stars

Great service

Great service. Thank you

March 7, 2025
Unprompted review
procompare.co.za logo

Reply from procompare.co.za

It's our pleasure! Thank you for taking the time to leave a review. We are always happy to assist.

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