kismetbeautybrands.com Reviews 31

I’ve ordered from this company before and while it took over a week, my package did arrive. This time is different. I placed an order on April 8, 2026 and still have not received anything. USPS tracking has shown “Shipment Received, Package Acceptance Pending” since April 9 with no movement. It has now been over two weeks with no updates. The seller keeps saying it is moving but provides no proof. Poor communication and misleading information. I will not be purchasing from this seller again.

DO NOT PURCHASE FROM THIS COMPANY. They sent expired face cream and lotion that was growing something dirty and gross inside. I sent a picture asked for a refund and return label never received it. They kept asking me irrelevant question about their nasty product. I wish I researched them first. They should not be in business.

I have been ordering from this company for more than a year now. My orders come in timely manner, and nicely packaged. Their products are great and legit.

Order took 2 months to get to me, they said they are based off of Texas and I am in New York. They did even deliver want I wanted, rip off

Company provides fake tracking numbers and never sends out order. Stops all communication once questioned

the product that I ordered was a face cream. the cream was expired and had a bad odor and color. I tried to contact the company thru email with no response and they refused to give me a refund. This company is a mess, stir clear.

​If you feel like money grows on trees and you’re looking for a place to throw it away on products that will never arrive, this is the company for you.
​If you enjoy being patronized and gaslit by 'holy' scammers, you’ve found your match.
​The moment you call them out for taking your money and delivering nothing, they’ll weaponize scripture to make you look like the villain for wanting what you paid for. It’s a special kind of low to use the Bible to justify a lack of integrity and basic business ethics. Apparently, their version of faith includes 'Thou shalt take the money and run.'
​If you value your peace of mind and your bank account, stay far away from these manipulative thieves.

We placed an order with Kismet on December 1st. As of February 1st, the package has still not been received. I gave the owner ample time to resolve the issue, but the tracking number provided does not show that the package was ever received or even entered into the carrier system.
I made multiple attempts to allow this to be corrected, but there has been no resolution. This experience was extremely disappointing, and I would advise others to proceed with caution when ordering.

I have been using Venus de Milo complexion face cream for years, which worked well. I started to buy from this service and the cream did not seem was the same, as I had before. The cream did not work anymore. I noticed the box colour was different, it was not as pink, the smell was different and the texture was different it was runny. I like to stay topped up and bought multiple boxes. I throw away most of it in the bin. The company said the product was genuine. I wander if anyone else had similar issues.

This site is a scam. This company created a label on 11/25/25 with USPS and USPS still waiting for the items. I sent numerous email requesting refund. This company continued to lie and say the package is on the way. I filed a claim with Better Business Bureau.

Thanks, am not sure why people say this is a scam but i get my product.

Excellent. I’ve been using them for over a year too 2 years now. I’ve never had any problems. And their international delivery is excellent. I’ve only had one issue and when I contacted them their customer service was fast, efficient and excellent! I will continue to buy from them and continue to recommend them. Their products are genuine and great customer service all the time.

The company is a scam. I never received my products and they don’t want to refund my money. They are asking me to pay shipping fees again to resend my products because they said there is something wrong with my address. But there is nothing wrong with my address. They just want to try to scam more money from m. Useless company

Scamming company I never received my refund the owner sent a fake email stating refund was issued on sep 11 its sep 25th and havent received anything I wish I reviewed the other reviews of scammed victims

They are scammers

RUN, they are scam. I never received my refund. I had to report them to FTC. I said run.

I ordered lotion on 7/19/2025 and was supposed to receive it on 7/26/2025. Today is 7/30/2025 and still no item. USPS still is waiting for the parcel before they can ship it out to me.

I emailed the company and they told me the item is coming however, usps has not even received the item. THEY ARE A SCAM! Fraud!! I will be reporting them. Don’t purchase from this site.

Love this product ❤️❤️❤️

Thank you so much 🥰, i love it.

This is the best cream I have ever use. I will highly recommend this product. If it works on my stubborn dark spot, it would work on everyone on this planet.

If I could review 0 stars I would. They deserve to be in jail for the scamming. You won’t recieve your order and they will just take your money. Don’t even think about purchasing anything on this website if you actually want to receive something.

I used to patronize this small business because they had a serum that my mom liked called Peau Jaune. So I've ordered from them 6 times. The last time the Peau Jaune Serum was expired. This final time, they don't have the lotion I ordered available as they said. Offered to send me another lotion, but they didn't name the brand, so I asked what the lotion is, but I just changed my mind and asked for a refund. But they are not good with responding back to emails. So I will take different measures.