Hoodaki Reviews 3,025

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, efficiency, and extensive knowledge, making the booking process smooth and stress-free. Many people highlight the excellent customer service, noting that agents are patient, understanding, and dedicated to finding the best options and prices for their travel needs. Consumers frequently mention the competitive pricing and the overall ease of booking, often returning for multiple trips due to the reliable and friendly service. However, some customers also noted issues with responsiveness, mentioning ignored emails and a perceived lack of assistance in rescheduling flights. A few other people also felt that some agents were unprofessional and unhelpful when addressing their concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and excellent... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff. Many... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers praise the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Price

Customers had positive experiences with price, often finding great deals and competitive rates. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Ronnie has been booking our tickets to Zimbabwe for nearly 15 years he is very helpful and tries by all means to get is tickets which are affordable and we always get a payment plan. If we c... See more

Rated 5 out of 5 stars

Great clear and concise advice with efficient and knowledgeable staff member called James. The booking was made with good patience and speed with James over the phone. It was a relief to get that fl... See more

Rated 5 out of 5 stars

Eva was very helpful. I will commend her to everyone. Very good customer service l was hesitate to enter transaction with them but she reassured and empathised with how I feel due to cabbage travel... See more

Rated 5 out of 5 stars

I Always buy my tickets to any destination from Ronn and he give me the best match price wise and airlines wise. Excellent customer service by Ronn of Hoodaki and It has been almost 15 year working wi... See more

Rated 5 out of 5 stars

The service was fast, friendly, and exactly what I needed,I'm absolutely delighted with your service .The team was efficient, friendly, specially Jenny she ensured every detail was handled perfectly... See more

Rated 5 out of 5 stars

Kate is exceptionally good at what she does, she is even managed to get our requested room with the hotel we already booked prior through her but wanted an upgraded option, without any additional char... See more

Rated 5 out of 5 stars

Roger is the most pleasant gentleman at Hoodaki. He has been splendid in every aspect!.Highly recommend to ask for Roger who will do his up most best to help you with your situation and bookings.... See more

Rated 5 out of 5 stars

David, whom I have dealt with before, showed extreme patience and searched my requests with diligence before arriving to my preferred choice. This is the fifth time I have used Hoodaki and happy to sa... See more

Rated 5 out of 5 stars

We had an absolutely fantastic experience working with Ronn. Everything was perfectly organized, and stress- free. The recommendations were spot-on, and the prices were very competitive for such high-... See more

Rated 5 out of 5 stars

Roger has been a valued contact over the years. Helped us arrange our trips through pandemics, bereavements, weddings. Excellent service and reliable updates on flight changes are what makes this se... See more

Rated 5 out of 5 stars

Booking flight with Pam is fantastic, super quick and straight forward getting back results in no time. Highly reccomend booking on Hoodaki if planning for flighing out of country on Christmas.

Rated 5 out of 5 stars

I had a great experience booking my trip to LA with my travel agent, David. He was professional, responsive, and extremely helpful throughout the entire process. He found me a great flight option, exp... See more

Rated 5 out of 5 stars

I highly recommend Ronn as a travel agent. He is always very prompt and makes the whole process so easy. I travel a few times a year and have used him multiple times now, and every experience has... See more

Rated 5 out of 5 stars

Ronn as a Hoodaki customer service is excellent and I recommend him to as many as friends and family I can and who all I recommended they all said he is very good and supportive with regard to travel... See more

Rated 5 out of 5 stars

I found the rep very helpful and extremely efficient. She talked us through the whole process which made the whole experience pleasant We will definitely be booking again

Rated 1 out of 5 stars

Flight booked, outbound Gulf Air fine... return cancelled re middle east. Travel Agent responsibility to help reschedule & assist return. They continue to claim 'not us' but it's not airline ... it... See more

Rated 5 out of 5 stars

We've been using Jenny at Hoodaki for years now and she has never let us down. always superb service and always remembers us. so friendly while also efficient. Highly recommend!

Rated 5 out of 5 stars

Thanks for excellent customer service I have received from Jenny, From the moment I have contacted jenny she made the entire process smooth,understandable,all the questions were answered in a well m... See more

Rated 5 out of 5 stars

Best service from Ronn Travel! Quick responses, clear communication, and everything was handled perfectly. Will definitely book with them again.

Rated 5 out of 5 stars

We have booked through Kate at Hoodaki many times now, she is so helpful, prompt and thorough in her communication. I would recommended her services.

Rated 5 out of 5 stars

Helped me get tickets with affordable prices. Very satisfied 😃. Thanks to Hoodaki for being helpful in my every journey flight bookings.

Rated 5 out of 5 stars

Very easy process. Call handler was very friendly and helpful. I would recommend them to anyone who needs holidays family visits or business trip.

Rated 5 out of 5 stars

I’ve booked my tickets with Roger from Hoodaki for nearly 9/10 years. I travel to Pakistan most years and I’ve always received the best price tickets. I’ve booked my tickets again and once again, the... See more

Rated 5 out of 5 stars

David was very polite, professional, listened to what we wanted and did all the research for us and cne back with a great package for us. Called back in time and excellent customer service.

Rated 5 out of 5 stars

The lady who helped me to look for my flight was so helpful took time to check flights for me and explained all information to me clearly. She was very helpful and polite and will definitely book with... See more

Rated 5 out of 5 stars

We were put in contact with a lovely lady called Kate who helped us very much, she was kind, friendly and made sure all our questions were answered promptly, we booked all our tickets easily and she w... See more

Rated 5 out of 5 stars

Big Thanks to Rodger at Hoodakl. I would definitely recommend him. He booked my flights to Thailand and The Philippines, great hotels and fkights

Rated 5 out of 5 stars

From the moment I called, James was very helpful. He offered many options and each time I gave him another criteria, he was able to accommodate me. He was very pleasant and a pleasure to deal with. He... See more

Rated 5 out of 5 stars

Roger was very thoughtful and worked to cater to my long list of requests with patience and due diligence. I couldn’t have asked for a better service. I will be referring all my friends to you. Thank... See more

Rated 1 out of 5 stars

This agency is money scammer special they had mini micro agent they promise you but never deliver very unprofessional and specially if you’re going out with the kids family I will strongly suggest do... See more

Rated 5 out of 5 stars

I love working with Hoodaki, I have dealt with them now on more than 3 occasions and the face that Urvashi Jenni, remembers every past trip I took and my preferences is mind blowing. I love that Jenni... See more

Rated 5 out of 5 stars

I always go to Hoodaki when I am travelling. Ronn always goes out of his way to help get the best priced tickets for me. Keep it up, always will recommend him.

Rated 5 out of 5 stars

I booked my Umrah trip with Hoodaki.com. I am travelling in August. So far I had very good experience with Roger. Good customer service so far. Thank you.

Rated 5 out of 5 stars

I always book my air tickets through Mr Roger and every time I get the service very quick and useful. I am so happy that I would recommend him to everybody.

Rated 5 out of 5 stars

We have been using hoodaki for many many years now,,James is a honest and very helpful person.Always available to help. We very much recommend this agency.

Rated 5 out of 5 stars

I been using them since many years. I found them very professional saves me a lot of money. They give me exactly what I was looking for. I would strongly recommend them if you wanna save some pounds.... See more

Rated 5 out of 5 stars

We had an absolutely fantastic experience working with Amit as our travel agent. From the very beginning, he was professional, attentive, and genuinely committed to making our trip perfect. Every deta... See more

Rated 5 out of 5 stars

Jennie was veey kind and helpful at the time when i needed it. She answered all my queries and supported me quickly and politely throughout. Very serviceable and knowledgeable about what she qas doing... See more

Rated 5 out of 5 stars

Roger was exceptionally helpful when I was booking a holiday with Hoodaki. It was super convenient being able to book a holiday with Roger’s help, it could not have been any easier and more straightf... See more

Rated 5 out of 5 stars

Excellent customer service. David the agent who assisted us is very accommodating and he look the best deal For to save money.

Rated 5 out of 5 stars

He was the best sales person and friendly understand he have helped me 3 time year he have good reputation for good customer service

Rated 5 out of 5 stars

Mac was the person who has helped me with my booking. His customer services & skills were excellent. Would definitely recommend as it was my second time booking with them and I am very satisfied.

Rated 5 out of 5 stars

I had to reschedule my flight and all went smoothly. Was assisted by Jenny and communication was very good and everything was smoothly done. Thank you Jenny

Rated 5 out of 5 stars

Very knowledgeable and helpful. I felt I was being listened to and looked after. I was very pleased with the flights and price. I felt reassured and I would use again and would definitely recommend.

Rated 5 out of 5 stars

James was very helpful today. He spend lot of time to help me find appropriate and cheaper tickets.

Rated 5 out of 5 stars

I have been using this site for a very long time and Roger has given me the best price.I have today booked for my wife at very good price and transaction were very smooth.

Rated 1 out of 5 stars

I have book 2 tickets from Kate, Hoodaki Travels. we are traveling in November 2025. My wife cancel her tickets because her grandfather passed in September. She traveled in September and cancel her ti... See more

Rated 1 out of 5 stars

I two bought tickets from Kate, for myself and for my wife, My Mrs grandfather passed away then she travelled in emergency. I informed Kate that my wife will not travel on those tickets. Because her G... See more

Rated 5 out of 5 stars

I booked flights and accommodation as well this time round. Kate has arranged everything for me the last 3 years. Can highly recommend

Rated 5 out of 5 stars

Amit was very helpful and tried to give us the best deal according to our requirements highly recommend.

Rated 5 out of 5 stars

Very good agency I have used for many years and they always help me whenever I need them to. Roger has always given me the best deals always

Rated 5 out of 5 stars

Helpfull went above and beyound getting us a fantastic deal pam customer service outstanding mike@tom st helens


Company details

  1. Travel Agency

Information provided by various external sources

What makes us different? While we love technology, there’s nothing quite like talking to a human being. So when you’re all drop boxed out, can’t find what you need, we have real travel people on the end of the phone ready to help. We want your money! We appreciate that you need peace of mind before you hand over your hard earned money to us so we’ve paid to protect your money through membership of IATA & ATOL for your complete financial protection. Our IATA membership allows us to issue tickets on virtually every airline in the world and access to all their published fares on a worldwide basis. We’ve also achieved preferred partner status with over 50 airlines giving us access to some terrific discounted deals in economy, premium economy, business and first class. So if you’re looking for a flight, hotel, car hire, a package holiday or travel insurance ? just hoodaki it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Feedback on Pam our agent at hoodaki

Just a courtesy note to say

We have found the service offered by Pam at hoodaki exemplary!

We would recommend her services to anyone that is looking for flights and bookings support.

Her support removes all the stress that could be experienced in looking for the best deals for global travel.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

I have been using Hoodaki for 2 years…

I have been using Hoodaki for 2 years now and I can recommend them . Eva has always exceeded my expectations and goes an extra mile to get for me tickets and best airline service.
Thank you so much for always making our bookings smooth.

February 23, 2026
Unprompted review
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Rated 5 out of 5 stars

I booked my Umrah trip with…

I booked my Umrah trip with Hoodaki.com. I am travelling in August. So far I had very good experience with Roger. Good customer service so far.
Thank you.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

From the moment I called, James was very helpful. He offered many options and each time I gave him another criteria, he was able to accommodate me. He was very pleasant and a pleasure to deal with. He took the stress out of booking flights and took the time to make sure the flights were right for us.

December 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast, comfortable experience

We were put in contact with a lovely lady called Kate who helped us very much, she was kind, friendly and made sure all our questions were answered promptly, we booked all our tickets easily and she was very patient with us when we were indecisive.

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I have used them for many years now and…

I have used them for many now years and they have always delivered. At one time it was during the Omicron Flight bans and l was out of the UK. They did everything they could to help. I was a bit skeptical when l first booked with them but they are now my go to place when l think of travelling. I have been booking through Ron. He has been exceptional. Thank you Hoodaki.

February 23, 2026
Unprompted review

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