ETB TYRES Reviews 322

I’ve been going to EBT Bristol filton branch since the days it used to be Britannia Tyres. Name changed but people pretty much stayed the same and work carried on as usual. I normally go there for suspension work/tyres/alingment/exhaust that sort of work. And service has been flawless. There is no appointment system as such but wait times have always been very reasonable 20-30 mins max. I recently went there and to my surprised they have started MaoT work. Car part is full of cars and mind you it’s not the biggest of car parks and it was full. I walked in to get a balancing done and I waited 4 hours!! Just to get two wheels balance that’s how long I had to wait. Receptionist was stretched thin as there was queue of customers waiting and phones were going off. Just one person doing all front of house. Back in the days there were at least two at all times. I think they have massively miscalculated the extra work they be taking on and the staff to cover it all. Right in front of me a woman walked out as she was told it will take two hours for her car to be done and when she arrived her car wasn’t even in the garage. She took her keys and walked out. After having a chat with receptionist she said they had few mechanics off, which again does point towards lack of management. This seems like a classic example of greed. You had a very successful business and I was a regular, you guys manage to take away one think I loved about this shop, quick in and out. And replaced it with complete chaos. Hope someone from head office sees this and either give this shop twice the number of people, which it needs or just go back to where they were.

ETB in Trostre, Llanelli. Excellent service. The guys definitely won't rip you off. They're a lovely bunch. Very helpful when it comes to answering questions and explaining things. Don't treat you like a dumb female. Highly recommended.

Great service from ETB Redditch, 3 new tyres fitted while I waited Many thanks.

My appointment was cancelled three times due to understaffing at the Witney garage. After two months of repeated rescheduling and wasted time, I ended up going to a different garage instead.

I was booked in for an MOT in a different garage, and I’ve left it to the last moment to get a tire fitted because it would’ve failed my Mot.
On the of chance I stopped at ETB and just enquired about prices, couldn’t leave how cheap it was for a Knightstone tyre.
Kev assisted me with tire size and also said to me about my other front tire being barely legal limit. Absolutely amazing and both tyres fitted there and then less than 15 minutes!!!!
So I made it to my MOT on time, absolutely outstanding service prices knowledge.
Kev was super super amazing, so knowledgeable and friendly customer service skills ill definitely coming back here for all my future MOT’s tires anything!! Top class

Was booked in for discs and pads all round this morning. I arrived at 8am and the job was done by 9am.
The staff are very friendly as well, I’d highly recommend them.

I spent over £1000 on new brakes, (shoes, disks, pads and handbrake cable.) Over 8 times the car was taken back to be fixed as the brakes still weren’t working as they should, I raised a complaint 3 times to the main head office who said they couldn’t deal with the complaint over the phone and I had to email them through the complaints system which I did and I had no response or acknowledgement from this company,
I had another mechanic in a different garage look at it and have been told that none of the parts I paid for were ever actually replaced as they all need replacing now and would not have worn down in that amount of time, hence why there was no improvement in the brakes I’m fuming!! Do not trust this company at all. They rip you off and you pay for things they don't do!!

I definitely receive a five star service every visit when I go to ETB Bude and have great confidence when I entrust my car to them.
Service, MOT and replacement tyres needed this time around on a used car I hadn’t owned long.
There was an issue with one new tyre after fitting which was absolutely nobodies fault and it was replaced without quibble and attended to immediately.
The staff are just fantastic and offer the best advice. They provide their best professional expertise and do exactly what needs attending to on your vehicle. I was kept up to date by polite mechanics and Tracey who helped me to find tyres after my choice of tyre wasn’t readily available in the size I needed. I came out with all seasons. I’m very pleased with the alternative tyres and they offer an extra peace of mind for all year motoring too.
Thank you very much to Tracey and the Bude team for my wonderful customer experience as per usual. Thank you to ETB for looking after me as a NHS frontline worker with my discount.
I highly recommend them without any reservations whatsoever.

Went online Monday morning for a double tyre change, so many places with a 3 day wait, not only did ETB fit me in that morning I was there within an hour and less than 30 minutes after that Jamie who was polite and personable when I dropped the car off was back on the phone telling me it was all done and ready to pick up, which was amazing as when I dropped it off all the bays were full. Also the Bridgestones that they put on were the best priced I could find with the discount code. I will be back.

2 tyres fitted to brand new bmw alloys, both damaged on fitting, had my car for 5 days and wheels came back reconditioned, tyre going down when I picked car up causing damage and leaving new tyre unusable, company not interested as they state it was down to the company they used for repair, stay clear if you like your alloys and now have recon wheels and £150 out of pocket using another company, will never use etb tyres again.

Fishponds, Bristol garage .. always provided me with a brilliant, friendly, professional service. Today was no exception. Highly recommended.

New tyres at Winchester branch. Such knowledgable, friendly staff, competitive prices and super quick service. Would give 6 stars if I could!

Called up to get my tyres checked as they keep mysteriously deflating had to inflate them x3 in one week! Spoke to "vinnie" via phonecall who advised me they didn't take bookings and to just turn up. So i did just that & he tells me its now a 3 hour wait just to check over my tyres and make sure theres not a slow puncture! I turn up the following day, vinnie very reluctant to step outside and look at my tyres he was sending me round in circles verbally trying to confuse me then his colleague "fisher" joins in and as a single woman on her own stepping into a male dominated establishment it would of been nice to of been treated with a bit of respect . Anyway it ended up with the colleague running off and them basically refusing to check my tyres so after travelling out of my way to use a different tyre place I won't be returning. Very disappointed.

Chippenham garage always fantastic and QUICK service. Best garage in Chippenham and we have used a few over the years

I purchased 4 new tyres and had them delivered to the Brierley Hill branch for fitting. The staff are super friendly and knowledgeable. I left my car and it took them approximately a hour to fit them. We are so pleased with the service we received my hubby is going to order 4 new tyres and use ETB to fit them.

Booked an appointment online for tyres advertised on website, got there for appointment but didn't have tyres in stock rebooked me for later that day still didn't have tyres. Tried to sell me cheap Indian tyres no good for UK weather, rubbish service will not use again

Straightforward, professional and all business. Really good service. I am lucky to have this local garage to rely on. Thank you team

Visited Hylton Road, Worcester branch today, for problem with tracking on my Citroën C2. Staff were polite, courteous and helpful, on the phone and face to face. Issue with tracking resolved and back on the road with confidence. Many thanks all!

Very impressed with service and MOT from ETB Caerphilly branch yesterday. Cost for the service was very competitive. Staff were very good especially Dave, the MOT technician, who explained everything to us. Will definitely use this company again.

Upon arriving at Launceston Branch Cornwall with a slow puncture on my XC60 I was immediately attended too and requested to pull my vehicle into an inspection bay. Technician sorry didn't get his name was with me immediately removed the F/N/S wheel in minutes found the leak 9very small piece of metal had pierced the tread, showed me the offending metal, repaired the leak and refitted the tyre in minutes. Whole episode didn't take more than 15 mins. Very polite courteous staff cant rate them highly enough