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Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Gaming service Provider
  4. Internet Service Provider

Written by the company

We provide stable and lightning-fast hosting solutions for gamers and businesses alike. Whether you need Game Hosting (Minecraft), a powerful VPS, or secure Web Hosting, our infrastructure is built for high performance. We utilize top-tier hardware, including AMD Ryzen processors and NVMe SSDs, to ensure minimal latency and maximum uptime. Your server is always safeguarded by our advanced DDoS protection, and our intuitive control panel makes setup a breeze. Need assistance? We offer 24/7 Support, ensuring you can reach us exactly when you need to. Choose PineRiver for a secure, fast, and hassle-free hosting experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good supportteam

Very good supportteam, cheap and good servers!!

May 15, 2026
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Reply from PineRiver

Hi Melisa

Thank you so much for your review! I'm glad to hear that you were happy with our support, price and servers! :)

Feel free to reach out if we can help you with your product in the future.

Best regards
Christian/PineRiver

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Rated 5 out of 5 stars

Server ready very quickly after…

Server ready very quickly after payment, stable and good connection. Very Nice!

May 10, 2026
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Reply from PineRiver

Hej Jacob

Tusind tak for din anmeldelse! Dejligt at alt kører som ønsket :)

Endelig ræk ud hvis vi kan hjælpe.

De bedste hilsner
Christian/PineRiver

Rated 5 out of 5 stars

Fantastic server hosting service

Fantastic server hosting service! I have tried alot of different server hosting sites, but this one feels like home!

April 27, 2026
Unprompted review
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Reply from PineRiver

Hi Whaarulf

Thank you so much for the review! We're really happy to hear that you feel at home with our server hosting!

Feel free to reach out if there is anything we can help with regarding your products :)

All the best
Christian/PineRiver

Rated 5 out of 5 stars

Very fast support and easy to use and…

Very fast support and easy to use and setting up gameservers.

February 26, 2026
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Reply from PineRiver

Hi Mikael

Thanks you so much for your review! We're really glad to hear to our support was fast and our systems easy to use :D

If there's anything we can help with, you are always welcome to reach out.

All the best
Christian/PineRiver

Rated 1 out of 5 stars

Honestly a really frustrating…

Honestly a really frustrating experience. I ordered their “Diamond Standard” server for my smp and it’s been nothing but constant crashes. Their website claims it can handle around 18 to 23 players. we barely have 7 and it still can’t cope. I’m only running 3 plugins so it’s definitely not a heavy server.

What makes it worse is the RAM keeps filling up and after an hour or two the whole server crashes and rolls back progress by a minute or two. Super annoying. When I reached out to support all they said was that I needed to upgrade which just felt like an excuse.

I moved to a different host with only 4GB RAM and guess what? Zero issues. Really disappointing overall. I wouldn’t recommend this host based on my experience.

February 24, 2026
Unprompted review
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Reply from PineRiver

Hello Rogarpar!

I sadly cannot see any customers in our system from Singapore, we have one in the Philippines though, but thats a VPS and not a Minecraft server.

We rarely ask people to upgrade, especially when they only have barely 7 plugins.

We would kindly request that you provide more information, as none of the information points towards any tickets or any customer in our system.

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Rated 5 out of 5 stars

THE BEST SERVER HOST BEST SUPPORT EVER

WHO WOULDVE THOUGHT THE MODS WILL JS DO THE CONFIGING FOR YOU WELL THATS WHAT THEY DDO FOR ME I WAS STRUGGLING TO FIX THIS PROBLMEM ABOUT A WORLD DOWNLOAD AND THEY JUST FIX IT FOR YOU ON YOUR ACCOUNT U JUST SIT BACK AND RELAX WHILE THE ADMINS DO THERE MAJIC

February 8, 2026
Unprompted review
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Reply from PineRiver

Hi Vikywiky

Thank you so much for the review!

We honestly just love making sure that our customers products work as they intend, so if that requires us to spend some time getting our hands dirty, we absolutely don't mind :)

Enjoy your server!
All the best
Christian/PineRiver

Rated 5 out of 5 stars

A rare gem in the hosting industry

I have been hosting various game servers for 15 years now. I just set up my server here a couple of hours ago, so I don't have long term experience as of writing this review but I am very impressed and happy.

Performance is excellent, pricing is very competitive for what you get. There are cheaper options, of course but for the feature set and performance I don't think it can be beat.

I got my VPS fully set up in a short amount of time and I have monitored performance, it is vastly more performant than what we were running before. Hytale here I come!

I had a technical issue on the website, used the chat feature and got a response within seconds. Turns out it was a technical issue on their end, I got thanked and got discounted to compensate for the inconvenience.

January 16, 2026
Unprompted review
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Reply from PineRiver

Hi Markus

Thanks for the review!

You are absolutely right regarding the pricing; you can always get cheaper, but with the fastest available hardware, you cannot find similar pricing elsewhere.

Glad that your VPS came up and running and you are ready for Hytale! :)

All the best
Christian/PineRiver

Rated 5 out of 5 stars

Very Good support

Very Good support

December 26, 2025
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Reply from PineRiver

Hi Elvinas

Thanks for the review! Glad that you were satisfied with the support :)

All the best
Christian/PineRiver

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Rated 5 out of 5 stars

Super service

December 6, 2025
Unprompted review
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Reply from PineRiver

Hej Champ

Tusind tak for din anmeldelse!

Skulle der være andet, rækker du selvfølgelig bare ud :)

De bedste hilsner
Christian/PineRiver

Rated 5 out of 5 stars

Excellent service and powerful server

I received a consultation on Discord with the support team to find out which dedicated server would fit my needs best. The server I required wasn’t available at that moment, but the team managed to source it within just one day and set it up exactly according to my configuration.

It was really important for me to have the server ready before the weekend (even though I ordered on Thursday, knowing it might take a few days). Still, the Pineriver team delivered everything by Saturday (!) — far exceeding my expectations.

Overall, an amazing experience: outstanding customer support and a truly powerful server. Even with my complex workloads, it has already saved me a lot of time.
Strong recommendation!

November 20, 2025
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Reply from PineRiver

Dear Alex

Thank you so much for your review!

You did indeed order something a bit extra special, but since we are gamers and IT-enthusiasts ourselves, we know how much it means to have the server available in the weekend - so of course we wanted to make sure it was ready for you :)

All the best,
Christian / PineRiver.dk

Rated 5 out of 5 stars

Beyond helpful with any questions

Beyond helpful with any questions. I ever have would 1000% recommend literally top dog Hosting Service

October 2, 2025
Unprompted review
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Reply from PineRiver

Dear Wyatt,

Thank you for the review! We’re thrilled to hear your kind words and truly appreciate it.

Best regards
Christian/PineRiver

Rated 5 out of 5 stars

You guys responce really fast and its…

You guys responce really fast and its easy to manage the servers

September 14, 2025
Unprompted review
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Reply from PineRiver

Dear Christoffer,

Thank you for your feedback! We’re glad to hear you find our support fast and our servers easy to manage.

Best regards
Christian/PineRiver

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Rated 5 out of 5 stars

Great service and reliable VPS hosting

Great service and reliable VPS hosting. Performance has been excellent and support is responsive. Highly recommended!

May 9, 2025
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Reply from PineRiver

Hi Matteo

Thank you so much for the great review – we really appreciate it!

We're glad to hear that the performance has met your expectations and that you've been happy with our support. If you ever need anything, we're just a message away.

All the best,
Christian / PineRiver.dk

Rated 5 out of 5 stars

Excellent

Very well made website, discord and Minecraft servers.
Excellent customer service thru the discord, usually takes 10-20 for them to answer and help you out.
Upgrading the servers took no time, instantly upgraded my server from 2gb to 4gb with no delay at all.

Can only recommend using this for your Minecraft Servers.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Lets go pineriver

Very nice service.
also with good affordable prices.

July 30, 2024
Unprompted review
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Reply from PineRiver

Hi Adrian

Thanks for your review.

Glad to hear that you appreciate our pricing.

All the best
Christian/PineRiver.dk

Rated 5 out of 5 stars

Good Hosting company

Good Hosting company, im glad to have have my servers hosted here bcs i have alot of options to choice from and great protection, and the game panel is nice and easy to get around. also nice feature access to a database so i can have player data stored there.

The customer support is always great and helps with every problem i have.

regards, Je'daii Likima From Mb2 Community

November 25, 2023
Unprompted review
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