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DJKIT® Reviews 8,153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professional, approachable, and respectful staff who provide helpful and practical advice. Many appreciate the speed of item delivery and the careful handling of products, often arriving well-packaged and as described. The team's product knowledge is frequently mentioned, making customers feel valued and confident in their purchases, with many returning for future needs. However, some people mentioned issues with delivery, including items being lost or delayed, and occasional stock problems that led to inconvenience. A few customers also experienced problems with product functionality shortly after purchase, requiring returns and repairs.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, describing it as outstanding, efficient,... See more

Product

Users describe positive interactions with product, often highlighting the great range and selection of items,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their quick response times,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and quick delivery times, often... See more

Order

People report positive experiences with order, often highlighting quick delivery and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are a local retirement home for 55 residents and we wanted a simple sound system for our events, so everyone could hear. So we went to DJKIT for advice, who were excellent and provided us with jus... See more

Rated 5 out of 5 stars

A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more

Rated 5 out of 5 stars

I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more

Rated 5 out of 5 stars

The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more

Company replied


Company details

  1. DJ Supply Store
  2. Hi-fi shop

Written by the company

DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.

Djkit.com Details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Silent disco set up

Ordered 50 head set silent disco kit. The team were very quick responding to requests. The delivery was fast and the price was very competitive. Will definitely use again.

May 15, 2026
Rated 5 out of 5 stars

Byron was very helpful

Byron was very helpful, my order was processed quickly and delivered as requested, my son runs a mobile disco and he is very pleased with his new lights.
We will definitely use DJKit in the future.

April 29, 2026
Rated 5 out of 5 stars

I needed new cartridges for my decks

I needed new cartridges for my decks. I went to order the pioneer which I usually buy but found out pioneer has stoped producing decks and anything to do with them unless they’re controllers, so I got the next best cartridges in my view which are the Ortofon Concorde MKII MIX.

April 30, 2026
Rated 5 out of 5 stars

Nice mixer 😉

March 17, 2026
DJKIT® logo

Reply from DJKIT®

Cheers, Samuel! Nothing beats a smooth mix. We're thrilled to hear it's hitting the mark for you. Thanks for the 5 stars! ✨

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service

Arranged for delivery to arrive when they knew I was going to be in
Product arrived and was damaged from supplier (no fault of djkit) and courier was arranged for collection to send product back

March 16, 2026
DJKIT® logo

Reply from DJKIT®

Hi Rob, thank you for the 5-star review! We know how frustrating a damaged delivery can be, so we're really glad we could get that sorted and scheduled around your availability. We appreciate your understanding and are happy we could help get things back on track!

Rated 5 out of 5 stars

The product was delivered quickly

The product was delivered quickly. Easy payment. The line array has exceeded my expectations. I'd recommend Studio master products and DJ kit supplier

February 26, 2026
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Reply from DJKIT®

Hi Adam, thank you for the fantastic review! We’re so glad the Studiomaster line array is exceeding your expectations—they really do pack an incredible punch. It’s great to hear our delivery and payment process made things easy for you. Thanks for the recommendation and welcome to the djkit family!

Rated 5 out of 5 stars

What a great shop

What a great shop. Rang me to say that the cable I ordered had been replaced with an upgraded version, would I be happy to receive that without additional charge? Top customer service. The cable was at the best price I found online too.
Well done!

March 2, 2026
DJKIT® logo

Reply from DJKIT®

Thank you for the 5-star review, John! We're glad we could surprise you with that upgrade while keeping the price at the best level online. Providing top-tier customer service is what we strive for at djkit. Thanks for shopping with us!

Rated 5 out of 5 stars

Unbelievable

Top guys definitely be using them again ⭐️⭐️⭐️⭐️⭐️

March 10, 2026
DJKIT® logo

Reply from DJKIT®

Thanks for the 'unbelievable' feedback, Luke! We’re stoked to hear you had such a great experience. We’ve got your back for the next round of gear—see you then!

Rated 5 out of 5 stars

many thanks for getting my product

many thanks for getting my product, great communication keeping me notified, and sent by next day delivery once they recieved the order

March 10, 2026
DJKIT® logo

Reply from DJKIT®

You're very welcome, Spencer! We know how important it is to stay updated when you're waiting on new gear, so we're glad the communication and next-day delivery hit the mark. Thanks for the 5 stars!

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