We ordered both floor mats and front seat covers for a 2021 Mustang GT. The floor mats were great but the seat covers did not accommodate the permanent shoulder belt harness. We emailed carmatscust... See more
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Waterproof And Stain Resistant For Supreme Protection In All Weather Conditions. Car Mats Customs, 95% coverage luxury car floor mats, made to order for over +1000 vehicles. Free Worldwide Shipping. 100% Customer Guarantee. Order Now. 30 Days Money Back.
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Scam
I ordered mats but it is too big so I returned the merchandise. They are not giving my money back. I spent so much for shipping because the company won’t pay for it. My good advice DO NOT BUY FROM THIS COMPANY IN DENMARK.
Very bad customer service
Very bad customer service, send me wrong mats for my brand new Land Cruiser, not responding in my emails and no refund. Do not recommend them at all
Please DO NOT EVER buy anything from…
Please DO NOT EVER buy anything from this RIPOFF Company. Bad product, bad customer service. If you buy anything. You will throw your money inside the Garbage. Worst ever experience. 👎👎👎👎👎👎
DO NOT BUY
DO NOT BUY. DO NOT BUY I wish I had seen these reviews before getting scammed by this company too. Car mats low quality, a terrrible fit, and a nightmare to deal with. The charges a restocking fee of 35%😕 AND you pay for shipping. The business of retail is that not everyone is going to like your product..dont take offense to it.
I wish I had seen these reviews before…
I wish I had seen these reviews before getting scammed by this company too. Car mats did not fit and I had to pay lots of money to return them to Denmark. Now the company wants a restocking fee of 35%😕. Why should I pay for restock when their product didn’t fit. Also since their product was faulty I should not pay to ship it back at $78
If I could leave a negative score I…
If I could leave a negative score I would make it negative 5 out of 5 . They promised a perfect fit and when it arrived ( 10 weeks later) it was way to big, the cutouts are all wrong and it was obvious that it was not made for a 2023 Ford transit custom. Customer service non existent. They just lie and lie until they wear you out. Luckily I paid through PayPal so PayPal's problem now. KEEP AWAY possible SCAMMERS
After 60 days
After 60 days, my carmats have still not arrived. After reading these reviews, I may be lucky- because I could do a chargeback on my credit card for not receiving the product, which sounds like an easier resolution than an attempt to return what is apparently a subpar product.
DO NOT BUY FROM THEM!!!!!
DO NOT BUY FROM THEM!!!!!! Sizing is atrocious and poor quality. Customer service is worst than an AI Bot.
Packaging appears to be from a market store China with no labels and proper attachments. It came with Chinese postal stamps???!!!
They would not attend to their guarantee fittings as advertised and refund process is a scam albeit showing them the photos then sending the items back to Denmark.
The Car Mats are a SCAM
The Mats they sent were not sized as the information I provided to them as the make, model and year of the car. This is the information they request.The mats were to big, not leather but pleather and one had a punctured hole. I returned the mats at my expense which cost me $80+. I asked for a return label in which I was told they don't provide I must return at my own expense. I asked for a full refund in which they replied there would be a tax and restocking fee. The mats had a California address from where they were shipped but I was told to ship the Mats back to Denmark in which I did and I haven't heard from Carmats If the items were received or not. I would advise anyone to not order from this company. Remember you are paying with American dollars converting to Denmark Danish Krone is about 6 to 7 in Denmark. Anyone that gives a good review either work for the company or lives in Demmark. Those perfect reviews are scam and this company is a scam. I lost my money and the mats, don't be fooled by the pictures shown because honestly that's what got me to order. Custom Carmats is a scam. Don't order from them. I wish I had seen the reviews before I lost my money. And the contact person I tried to negotiate with was my name of August who later contacted me to list the fees I will be charged for returning these mats. Don't be fooled by the pictures please.
This company is a ripoff
This company is a ripoff. I order mats for my 2017 Lotus Evora 400, which their website says it has. The mats did not fit. I sent them videos showing how the mats did not fit, yet they want me to pay for the return postage, pay the duties and fees since it would have to be mailed out of the US, and they want to charge me 35% for restocking fees. How do you charge people restocking fees when you send them mats that don't fit your car?! Absolute scam!
I regretted having purchased my car…
I regretted having purchased my car mats from Carmatsculture! So disappointed with their service. I wouldn't recommend them at all! Delivery time is the worst, my order took longer that 2 months! Wrong order as they didn't have the correct measurements car mats for my model as per their advertisement. So, their advertisement is false.
Communication email is a waste of time as they delay it to gain time in their favor. They have 100 days return policies and they refuse to apply ot if you ask for a refund. I asked twice for a refund and they didn't want to proceed so don't expect to get refunded if you get the wrong order.
Low quality mats and they didn’t fit…
Low quality mats and they didn’t fit properly. We are so disappointed and probably going to eat the $225. Don’t order because their return policy is a little tricky.
Same as everyone on here
Same as everyone on here. It took 3 weeks to get the mats and they don’t fit. Slow to get back to me and I’m seeing from other reviews there probably won’t be a resolution
Worst Company Ever
Worst Company ever! Cheap mats that look terrible. They sell crap products at high prices! Stay AWAY!
Scam
Scam. They sent me a few pieces of plastic that did not fit together at all. I contacted them, and they asked for pictures, which I sent them. They said they needed more pictures, so I sent them. It was a painful 3 months back and forth to know result. I tried to send it back, but the cost to ship it back was half the price as the company is located in Denmark. Then they charge a restocking fee. Such a scam. Not worth it. I'm so angry.
How to get them black listed ?
Hi, unfortunately I got sold by the "Denmark" marketing. Horrendously poor quality.
How do we all shut them down ? They advertise on Google, they advertise on YouTube, is there someone on here that has done a petition to get them black listed by YouTube and Google ?
Wish I found this site before my…
Wish I found this site before my experience. PLEASE PLEASE PLEASE do not be fooled by their 238 5 star ratings on their website. This company has ZERO integrity or pride in their product.
Long story short, I ordered mats for my new Navigator to protect the back from my dogs and they sent me mats that were not cut correctly, missing inserts or not aligned to the vehicle. The quality is misleading. he mats are quite cheaply made, but you get what you pay for. At any rate, I sent pictures and explained the issue asking for a correction. It took them 3 weeks and several emails and they still would not solve. I finally said I will return the mats for a refund. I was told I would be charged a 35% restocking fee. At that point, I told them to keep the money and I was done with them. Inexpensive lesson. Stay FAR FAR FAR away from this company.
Same as previous reviews
Same as previous reviews. Received junk which didn’t come close to fitting my Jeep. They asked for pictures which I sent then asked for more time for their designers to produce one to fit. Well it’s been over six months and no communication. AVOID THIS COMPANY
Everything was wrong
Everything was wrong. The mats did not cover my vehicle as described that the company has refused to fix or refund. A scam. If I could give a "0" rating, I would. Do not buy from here.
Mats came severely creased and…
Mats came severely creased and wrinkled!! Talk to support and tried to get out crease with warm water, iron, heat etc...nothing worked and they look terrible!!! Asked for refund. They said crease was normal from shipping and wanted me to leave outside in sun for 2 weeks!?@##$.
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