Capterra Reviews 1,074

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

Capterra will pay a few times, then flag your reviews as "Unfortunately, your recent review(s) failed to comply with one or more of our published Reviews Guidelines." This is a scam, don't waste your... See more

Company replied

Rated 5 out of 5 stars

With so many Learning Management Systems on the market and having purchased and tried 5 of the top 10 LMS's on the market I was getting very frustrated as this was delaying our grand opening of our ne... See more

Company replied

Rated 5 out of 5 stars

Capterra made the process incredibly easy! They quickly identified two great options for what I needed and even reached out to both companies on my behalf to schedule demos. Within just a few hours of... See more

Company replied

Rated 5 out of 5 stars

Spoke with Noah during where he made sure to take note of our businesses needs and left/right limits to make the best suggestions. Ensured I knew what the next steps were of getting contacted by our a... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Capterra connects people to the right technology. Compare software, read and leave reviews, and access objective insights that empower business growth. Visit www.capterrra.com for more information.


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3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Review of capterra

Its helping all that poor people who didn't get education in childhood

May 14, 2023
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 5 out of 5 stars

Save your time with this platform

I was struggling to do my homework all the time but after I found this platform it helped me a lot in submitting my homework in an excellent time and with a great and understandable explanation.

February 8, 2023
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 5 out of 5 stars

Capterra

my overall experiance with capterra has…
my overall experiance with capterra has been good and i really like it

May 7, 2023
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 2 out of 5 stars

capterra

We primarily use Capterra when we are in uncertainty about computerized items to utilize and purchase. It is a trustful wellspring of surveys made by past clients that share their contemplations of the upsides and downsides of an item. This permits intrigued individuals like us to save time concluding which item may be awesome for our necessities.

April 14, 2023
Unprompted review
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Reply from Capterra

Thanks so much for your feedback! It sounds like you have found Capterra to be a helpful resource, but your score does not seem to match with your comments. If you wouldn't mind updating your score to higher one to truly reflect your experience, we would sincerely appreciate it.

Rated 1 out of 5 stars

Extremely bad customer service, unclear processes, paid reviews

I took a time and wrote on Capterra a detailed and negative review about one of the providers we used for a long time. My review was not published without explaining the reason. The customer support simply did no answer to my emails. Some weeks after it I got an email from Capterra and they offered me a gift card if I write a positive review about one of the companies. This is a company that you cannot trust.

April 5, 2023
Unprompted review
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Reply from Capterra

Thank you for alerting us to your recent review submission experience. Only published reviews that pass our QA process and which are part of an incentive campaign (https://review.capterra.com/about-reviews-journey) are eligible for gift cards. Turnaround time varies depending on current volume and can take up to three weeks. Please review our guidelines and FAQs (https://www.capterra.com/reviews/faqs-reviewers) and if you still have concerns please contact reviews@capterra.com.

Rated 4 out of 5 stars

Ecosystem that follows

The over all ecosystem of the technology is really mind blowing, intensive features helped me acquire my desired results, showcasing optimum reliability.

April 13, 2023
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 3 out of 5 stars

Good

is an excellent company and a phenomenal product. In just a few months, their software has allowed me to collect nearly 60 customer surveys on many of my staff members. Highly recommended!

May 18, 2022
Unprompted review
Rated 4 out of 5 stars

Great place to start

Having completed some research on my own I soon became overwhelmed with options. I contacted Bryan Dengler at Capterra and he gave me 5 solid options to explore. I added two of my own and those two were the ones to be first knocked off the list. And, Bryan didn't say "I could have told you that" but he could have.

February 28, 2023
Unprompted review
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Reply from Capterra

Thanks so much for your feedback, Marion. We're glad Bryan could help!

Rated 5 out of 5 stars

Convenient

it's easy to use and consumer friendly. Customer support is great too. They always went above and beyond.

March 19, 2023
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 5 out of 5 stars

MY GOOD DAYS WITH TRUSTPILOT

Well I don't really have much to say but that I'm in love with trustpilot I discovered new and old impressive software I've never used before and they always come in handy and well of course I never forget to leave my reviews

December 8, 2022
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 1 out of 5 stars

Beginning was an existing but later on…

Beginning was an existing but later on i realised that there is something odd in writing reviews in capterra. I have submitted morethen 6 reviews for used softwares which are publiced as well. I have have been rewarded for 3 of my reviews as mentioned in website but after that still I'm waiting for rewards for last four reviws. Reviews were publiced morethen before a month which is enough wait time as per Capterra policy. Also I have raised complaints but no reply from the team. I have already recommended to 3 to 4 people but definitely going to stop them to write any more and will not recommend to others as well.

March 17, 2023
Unprompted review
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Reply from Capterra

Thank you for alerting us to your recent review submission experience. Only published reviews that pass our QA process and which are part of an incentive campaign (https://review.capterra.com/about-reviews-journey) are eligible for gift cards. Turnaround time varies depending on current volume and can take up to three weeks. Please review our guidelines and FAQs (https://www.capterra.com/reviews/faqs-reviewers) and if you still have concerns please contact reviews@capterra.com.

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