I have used a couple of different companies to deal with flowers for my wife waiting on visa stuff. Yeah the prices are a little high but for dealing with everything for me considering she is in a sm... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They make it very easy for me to send gifts to my friends in Ukraine and give them some much needed happiness. Deliveries are on time even during such a crisis. I'd understand some delays, but they al... See more
Company replied
My experience with UGD has always been absolutely amazing. Customer service representatives Angela and Olena are absolutely fantastic and will go out of there way to help you with any inquiries you h... See more
Company replied
The delivery went extremely well and on time. The gift of flowers and chocolates were received happily. I unfortunately live in Central Queensland Australia and never got to personally see the items b... See more
Company replied
Company details
Written by the company
UkraineGiftDelivery.com helps people around the world send love, care, and happiness to friends and family in Ukraine. Since 2007, we’ve arranged over 28,000 deliveries — from beautiful flowers and gift baskets to heartfelt surprises that brighten someone’s day. 🌸🎁 With a 4.8⭐ customer rating and our 100% Customer Happiness Guarantee, we make sure every gift arrives on time, looks amazing, and feels personal. Our main office is in Vancouver, Canada, and we also have our own local offices in Ukraine, where our dedicated team hand-selects, wraps, and delivers each gift with genuine care — as if it were for our own loved ones. Whether it’s a birthday, a holiday, or just because, we’re here to help you stay close, even from far away.
Contact info
5511 Marine Drive, v7w2r4, West Vancouver, Canada
- 16047291380
- support@ukrainegiftdelivery.com
- ukrainegiftdelivery.com
4.7
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Ukraine Gift Delivery
Dear Mark,
Thank you for your feedback! 💐
We’re glad to hear you were happy with the quality of the flowers.
We look forward to serving you again soon!
Best regards,
Ukraine Gift Delivery Team
Reply from Ukraine Gift Delivery
Dear Marina,
Thank you for your feedback.
We would like to clarify that the flowers were prepared and delivered fresh on the day of the order, and the arrangement was made carefully by our florist, as shown in the delivery photo.
We noticed that your review was submitted 10 days after delivery, which unfortunately makes it difficult for us to assess or address any issues at the time they may have occurred.
That said, we did reach out to you to better understand your concerns and offered a goodwill discount for a future order, as we always aim to support our customers and find a solution whenever possible.
If you are open to it, we would still appreciate the opportunity to assist you further.
Kind regards,
Ukraine Gift Delivery Team
Excellent Delivery Service - In All Respects!
This company provides exactly what a customer wants in a gift delivery service - beautiful gifts, trustworthiness, punctuality, reliability, professionalism and excellent, polite communications.
April 9, 2026
Reply from Ukraine Gift Delivery
Dear AKE 3,
Thank you so much for your wonderful review! 💐
We’re truly grateful for your kind words and are delighted to hear that you were happy with every aspect of our service — from the quality of the gifts to communication and delivery.
Providing reliable, professional service and creating a smooth, enjoyable experience for our customers is exactly what we strive for every day.
We look forward to helping you surprise your loved ones again soon!
Warm regards,
Ukraine Gift Delivery Team
Reply from Ukraine Gift Delivery
Dear Aleksey,
Thank you so much for your kind words! 💐
We truly appreciate your trust and are very happy to hear that you found our service reliable.
It means a lot to us, and we look forward to helping you surprise your loved ones again in the future.
Warm regards,
Ukraine Gift Delivery Team
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It was very easy to make the order.
April 14, 2026
Reply from Ukraine Gift Delivery
Thank you, Thomas! We're glad to hear the ordering process was quick and easy. We look forward to delivering a great experience all the way through!
Good although late 🤷♂️ it’s okay
April 13, 2026
Reply from Ukraine Gift Delivery
Dear Neil, thank you for your kind review and for your understanding. Due to limited availability in Mykolaiv, we arranged for your basket to be shipped from another city to ensure quality. Unfortunately, this caused a slight delay in delivery, and we sincerely apologize for that. We truly appreciate your patience and are glad everything still worked out well.
Reply from Ukraine Gift Delivery
Dear Tori, thank you for your kind review! We're happy to hear you were pleased with the fast delivery and the gift.
Excellent service!
April 11, 2026
Reply from Ukraine Gift Delivery
Dear Poul, thank you so much! We're glad you were happy with our service and truly appreciate your feedback.
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Excellent quality and service
Excellent quality and service. Customer service is the very best.
April 11, 2026
Reply from Ukraine Gift Delivery
Dear Mike, thank you so much! We're thrilled that you appreciated both the quality of our gifts and the level of service. It’s especially rewarding to hear such great feedback about our customer support.
Reply from Ukraine Gift Delivery
Dear George, thank you so much for your recommendation! It means a lot to us that you recognize our consistency and reliability. We’re always here to deliver the same high standard.
Everyone has been very helpful
Everyone has been very helpful. I would recommend using them
April 4, 2026
Reply from Ukraine Gift Delivery
Dear Tom, thank you so much for your kind words and for being a valued returning customer. We're glad our team has been helpful, and we truly appreciate your recommendation!
Ukraine Gift Delivery is an awesome company
Ukraine Gift Delivery is an awesome company to deal with.They are efficient, reliable and deliver very promptly.A pleasure to do business with!
April 8, 2026
Reply from Ukraine Gift Delivery
Dear Robert, thank you for your fantastic feedback. We take great pride in being efficient, reliable, and prompt, so it’s especially rewarding to hear this reflected in your experience. It was a pleasure serving you, and we look forward to assisting you again.
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Great costumer service
Great costumer service. Followed my instructions and delivered on time.
April 6, 2026
Reply from Ukraine Gift Delivery
Dear Salem, thank you for your wonderful review. We take great care to follow every detail and ensure timely delivery, so it's very rewarding to hear this reflected in your experience. We appreciate your support!
Beautiful flowers
Beautiful flowers, always can depend on you to fulfill my needs. Thank you for always putting a smile on my loves face.
April 4, 2026
Reply from Ukraine Gift Delivery
Dear Richard, thank you for your heartfelt review. We're honored to consistently meet your expectations and to play a small part in creating joyful moments for your loved one. Your trust means a great deal to us.
Reply from Ukraine Gift Delivery
Dear Claire, thank you for your wonderful feedback. We strive to offer excellent products, dependable delivery, and great value, so it’s very rewarding to hear this reflected in your experience. We truly appreciate your support.
Alina and Olina are great to chat with…
Alina and Olina are great to chat with when I am ordering from Ukrainiangiftdelivery .com. They answer questions make substitutions and when the delivery is made in Poltava it is absolutely beautiful. The always send me a picture of delivery since I am in the US.
April 1, 2026
Reply from Ukraine Gift Delivery
Dear Roxanne, thank you for your thoughtful review. We’re thrilled to hear that our customer support managers provide such attentive support and that you’re pleased with the quality of deliveries in Poltava. We’re especially glad the photo updates bring you peace of mind while ordering from the US. Your continued trust means a great deal to us.
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Beautiful Flowers & excellent delivery.
April 1, 2026
Reply from Ukraine Gift Delivery
Dear Mark, thank you for your wonderful review. We're pleased to hear that both the quality of the flowers and the delivery experience met your expectations. We look forward to serving you again!
Delivery services
March 16, 2026
Reply from Ukraine Gift Delivery
Dear Gaurav, thank you so much for the 5 stars! We're glad our delivery service met your expectations and truly appreciate your support.
Original product
It was a gift and she got what I ordered.
The item was out of stock at the time but they managed to send a new one in a short period of time.
Thank you!
March 18, 2026
Reply from Ukraine Gift Delivery
Thank you so much, Mark! We really appreciate your kind words. Even when an item is out of stock, we always do our best to find a replacement quickly and ensure your gift arrives just as expected. We're glad she loved it! Looking forward to helping you again 😊
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