AIT kept me up to date with schedule and gave timed slot night before delivery. On day they advised where our delivery was in schedule and delivery van could be tracked on map. Arrived bang on time &... See more
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Absolutely amazing experience With this company Kept us fully updated with delivery status and was on time Also amazing delivery service as chairs wouldn’t fit through front door in the boxes... See more
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Excellent delivery services. On time, called me before arrival, followed the exact instructions which I requested. Two gentlemen are really nice. One of my tables was 113kg excluding packaging. They p... See more
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Jabber and Ziggy who delivered my mattress was extremely professional, even the little things like asking if they could keep shoes on meant a lot to me. Both very friendly and professional, being car... See more
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
263K reviews
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Crew Bhatt 2 amazing service!
The 2 gentlemen were amazing crew name Bhatt 2. They called to say they were on the way and would be with us within 30 to 45 minutes. It was a large rug we had ordered and I was expecting as usual with delivery service that they would just drop it at the front door. They saw I would have struggled with it and asked where I wanted it and brought it in to where we needed it. They went the extra mile. Polite, friendly and incredible service from these two gentlemen from Castleford depo. They are a credit to your company. Thank you!
October 3, 2026
Unprompted review
Great service
Two guys were friendly on time well actually early and left my delivery exactly where i asked. Fantastic service. Thanks
October 2, 2026
Rude delivery staff
Rude delivery staff. I rejected the order, they took the appliance and now LG state that it has been marked as delivered which is not true. Appalling has my item has not been delivered back to LG
October 1, 2026
✔️✔️✔️✔️✔️
Fantastic service✔️ delivery was before the scheduled time ✔️ guys were polite and respectful ✔️ only sorry they were so quick we didn't get a chance to tip them for a wee coffee!!
October 2, 2026
Some parts were damaged
Some parts were damaged. The way they dragged it across the road and dumped it wasn't acceptable. They were parked on a bend and wouldn't drive down the street.
October 2, 2026
Very friendly nothing was to much…
Very friendly nothing was to much trouble for them.
October 2, 2026
Great service
Great service, polite, respectful service many thanks to all your drivers
October 2, 2026
The delivery went well but they were…
The delivery went well but they were also responsible for the installation of my new LG heat pump dryer.
Every time ive used the dryer i’ve had water leaking from the rear all over my floor! After pulling the dryer out i could see they had taken the water drain pipe cap off obviously thinking it wasn’t needed and threw it away.
Therefore all the water from the drying process has been coming out of the open pipe rather than into the door tank!
LG shouldnt be using very inexperienced delivery men to install appliaces.
September 30, 2026
They brought the delivery of 4 boxes…
They brought the delivery of 4 boxes into the room that I requested with no problem as I would not have managed to move them.
October 1, 2026
I am so happy with the service
I am so happy with the service. They called before they were due to arrive and again when they arrived. The communication was absolutely top and the 2 delivery drivers carried the 2 boxes into the flat. Can't fault anything. Absolutely fantastic and thank you 👍
October 2, 2026
Delivered on time
October 2, 2026
Friendly and helpful delivery personnel
October 2, 2026
Excellent job
Excellent job ,we are a new build house and they found us no problem.
September 27, 2026
Delivery Drivers were amazing
Delivery Drivers were amazing! Really respectful of my property and kept me up to date on my delivery. Excellent service through and through!
October 2, 2026
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