It was easy to navigate the website, however it would be better if applicants are advised what they need to complete the questions on the first page instead of having to find passport pages halfway th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I didn't know what you would charge me until after I had finished and my credit card showed the almost 300 Euros it cost for me and the same for my wife. Other online ETA costs just 26 Euros, but the... See more
Company replied
Easy to fill out. But you pay before the end of the application which generates an e-mail saying you've applied. However, you still need to fill out the rest. It took me a minute to fill out the rest,... See more
Company replied
The online approach was great I did get 3 error messages that were not accurate I resubmitted everything exactly as input and was approved ( check you address input line to see where the STATE ge... See more
Company replied
Company details
- #11 of 11 best companies in Visa and Passport Office
Written by the company
Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements. What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance. Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.
Contact info
United States
- uketaonline.net
3.3
Average
340 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These people are scammers!
These people are scammers!
They charged me 144 dollars for a UK ETA, which costs 17 pounds. For one second I let my guard down and got scammed for more than 100 dollars.
They offered me to refund 50% of the charges, so at least that is something.
Hopefully they will actually do what they promised….
May 3, 2026
Unprompted review
Thought I got scammed by this website - in some way I did
Thought I got scammed by this website, since I had to pay $144 instead of pounds or euros or whatever. The confirmation email leaves you no way to contact them, only through a whatsapp number that does not exist. In case you guys are reading this, cancel my order please! ETA2313031. NOT the official website for doing this. You should be able to get it right away for like 20 bucks.
May 6, 2026
Unprompted review
This website cost you money
This website cost you money, normal price is around 20 euro , then for rush hours thy ask around 70 euro but thy charge your creditcard 195 euro !!!!!!!!! Be aware
May 2, 2026
Unprompted review
Easy and straightforward
Although I didn't liked the fact that I have to pay just to enter the UK, the process was easy and swift.
May 6, 2026
Reply from UK ETA Online
Dear Leonidas,
Thank you for taking the time to share your feedback with us.
We understand your concern regarding the cost involved in obtaining entry permission to the UK, and we appreciate your candid viewpoint on this matter. At the same time, we are pleased to hear that you found the application process easy and swift, as providing a smooth and efficient experience is a key priority.
Your feedback is valuable to us, as it helps us recognize both areas of satisfaction and aspects that may require further consideration.
We hope you had an enjoyable visit to the UK and look forward to assisting you again in the future.
Kind regards,
UK ETA Online Support
Easy to fill in
May 6, 2026
Reply from UK ETA Online
Dear De heer,
Thank you for your feedback.
We’re pleased to hear that you found the application easy to fill in. Providing a simple and user-friendly process is important to us, and it’s encouraging to know that this aspect met your expectations.
Your feedback is greatly appreciated and helps us continue improving our services.
We look forward to assisting you again in the future.
Kind regards,
UK ETA Online Support
It's very quick and easy to follow
It's very quick and easy to follow, however, your site quoted $170 per person, i was charged just over $200 each.
And why is it converted to US$ and then UK pound?
Don't want orange man getting a slice of it.
May 3, 2026
Reply from UK ETA Online
Dear Steve,
Thank you for your feedback. We’re pleased to hear that you found the process quick and easy to follow.
We would like to clarify the charges mentioned in your review. Our company is a privately owned third-party service provider that assists travelers in obtaining their UK ETA through the official UK Government system. In addition to the government fee, our pricing includes professional application support, faster processing assistance, and our ETA approval guarantee service.
The final amount charged may vary slightly due to currency exchange rates and international payment processing, which is why you may have seen the transaction converted through US dollars before appearing in UK pounds.
We appreciate your feedback and the opportunity to explain our services more clearly.
Kind regards,
UK ETA Online Support
Quick verification
May 4, 2026
Reply from UK ETA Online
Dear Customer,
Thank you for sharing your feedback with us.
We’re pleased to hear that your experience with the verification process was quick and smooth. Ensuring fast, accurate, and hassle-free processing is one of our key priorities, and it’s great to know we were able to deliver that for you.
We truly appreciate you taking the time to leave this review, and we look forward to assisting you again in the future if needed.
Kind regards,
UK ETA Online Support
Great and quick!
May 4, 2026
Reply from UK ETA Online
Dear Edle,
Thank you so much for your wonderful feedback! We’re delighted to know that you had a great experience and that our service met your expectations in terms of speed and efficiency. Our team works hard to ensure every interaction is smooth, prompt, and satisfying, so it’s incredibly rewarding to hear that reflected in your review.
Your support and appreciation truly motivate us to keep maintaining high standards and continuously improve where we can. If there’s ever anything more we can do for you, or if you have any suggestions to make your experience even better, we’d love to hear from you.
We look forward to welcoming you again and serving you with the same level of excellence!
Kind regards,
UK ETA Online Support
it was easy to fill in
it was easy to fill in, dummy proof. Everything very well explained. Within minutes I had the Visa in my inbox. Very fast!
May 4, 2026
Reply from UK ETA Online
Dear Gabriela,
Thank you for your kind feedback! We’re delighted to hear that you found the process easy and straightforward. Making the application as clear and user-friendly as possible is something we truly prioritize, so it’s great to know that it worked well for you.
We’re also glad that the step-by-step guidance helped you complete everything quickly without any confusion. Our goal is to ensure a smooth and stress-free experience for all applicants, and your comments reassure us that we’re on the right track.
It’s especially wonderful to hear that you received your visa so quickly. We understand how important timely processing is, and we continuously strive to deliver fast and efficient service.
Thank you again for sharing your experience—we truly appreciate it!
Kind regards,
UK ETA Online Support
I managed to finish the questioner…
I managed to finish the questioner successfully, although it took me some time to finish.
May 2, 2026
Reply from UK ETA Online
Dear Catherine,
Thank you for sharing your experience with us! We’re really glad to hear that you were able to successfully complete the questionnaire.
We understand that it may have taken a bit longer than expected, and we truly appreciate your patience and effort in seeing it through. Your feedback is valuable, and it helps us identify areas where we can make the process smoother and more time-efficient for our users.
It’s great to know you stayed committed and completed it successfully—your experience matters to us, and we’re continuously working to improve. We hope your next experience will be even quicker and more seamless!
Thank you once again for your time and thoughtful feedback.
Kind Regards,
UK ETA Online Support
Fast reply
Fast reply. We were informed something was missing and we adjusted immediately.
Fast n easy!!!
May 2, 2026
Reply from UK ETA Online
Dear Jennifer,
Thank you so much for sharing your experience with us. We sincerely appreciate you pointing out the missing item—it gave us the opportunity to act swiftly and make things right.
At our core, we strive to deliver not just service, but a seamless and dependable experience. We're delighted to know that our team was able to respond promptly and resolve the issue to your satisfaction. Moments like these reinforce our commitment to being attentive, efficient, and solution-oriented.
Your support and understanding truly motivate us to keep raising the bar. We look forward to welcoming you again and delivering an even more flawless experience next time!
Kind Regards,
UK ETA Online Support
Reply from UK ETA Online
Dear Balazs,
Thank you for your kind words! We truly appreciate your feedback.
It’s wonderful to hear that you had a positive experience with our hostess. Providing a warm welcome and attentive service is something we always strive for, and your recognition means a lot to us. We will be sure to pass along your compliments, as it will certainly encourage and motivate our team to continue delivering excellent hospitality.
We look forward to welcoming you again soon!
Kind regards,
UK ETA Online Support
Reply from UK ETA Online
Dear Jill,
Thank you so much for your valuable feedback! We’re really happy to know that you found the process quick and easy—that’s exactly what we aim for.
Our team has worked hard to design a smooth and hassle-free experience so that everything can be completed without confusion or delays. Hearing that it felt simple and efficient from your side truly means a lot to us.
If you ever have suggestions or ideas that could make your experience even better, we’d genuinely love to hear them. Thank you once again for choosing us—we look forward to serving you again!
Kind regards,
UK ETA Online Support
My first experience applying for 🇬🇧 visa 😊
Thanks a lot for your kind help.
Step by step, everything turned as I have hoped it would at the end.
And it did.
First time is the toughest I think, no having previous experience.
✍️ You are the best!
April 30, 2026
Reply from UK ETA Online
Dear Darja,
Thank you so much for sharing your experience. It truly means a lot to hear that everything went smoothly for your first UK visa application.
You’re absolutely right—first-time applications can feel overwhelming, especially without prior experience. I’m really glad I could guide you step by step and help make the process clearer and more manageable for you.
Your trust and patience throughout the process made a big difference, and I’m happy that the outcome matched your expectations. Wishing you a wonderful journey ahead, and if you ever need assistance again, I’ll be here to help.
Kind Regards,
UK ETA Online Support
Quick and easy.
April 30, 2026
Reply from UK ETA Online
Dear STEVEN,
Thank you so much for your feedback! We’re really glad to hear that you found your experience quick and easy—that’s exactly what we strive to deliver every time. Your kind words mean a lot to our team and motivate us to keep things simple, efficient, and hassle-free for our customers.
If there’s anything more we can do to make your experience even better, we’d love to hear your suggestions. We truly appreciate you taking a moment to share your thoughts. Looking forward to serving you again soon!
Kind Regards,
UK ETA Online Support
Reply from UK ETA Online
Dear Kenneth,
Thank you for your kind feedback! We're glad to hear that you found the process easy and the instructions clear. Making things simple and user-friendly is a top priority for us, so it’s great to know we met your expectations.
If you ever have any suggestions on how we can improve further, we’d love to hear them. We appreciate your support!
Kind Regards,
UK ETA Online Support
Reply from UK ETA Online
Dear Charles,
Thank you so much for sharing your experience! We're really happy to hear that you found the process easy, especially since you mentioned this isn’t usually your comfort zone. Making things simple, clear, and user-friendly for everyone—regardless of experience—is something we truly strive for. It’s great to know we could help make it feel smooth and stress-free for you. Your feedback encourages us to keep improving and supporting our users better every day.
If you ever need any help or have suggestions, we’re always here for you. We look forward to assisting you again soon!
Kind Regards,
UK ETA Online Support
It is a very quick respons
April 30, 2026
Reply from UK ETA Online
Dear Harka,
Thank you for your kind feedback! We're delighted to hear that you appreciated the quick response. Providing timely and efficient service is one of our top priorities, and it’s great to know we were able to meet your expectations. Our team is always focused on being responsive while maintaining quality in every interaction. Your words motivate us to keep improving and delivering even better service.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!
Kind Regards,
UK ETA Online Support
Reply from UK ETA Online
Dear Mirjam,
Thank you for your feedback! We're really glad to hear that you found the experience quick and easy—that’s exactly what we aim for. Our team works hard to keep everything smooth, efficient, and hassle-free for our customers. It’s great to know that it made a positive impression on you.
If there’s anything more we can do to make your experience even better, we’d love to hear your suggestions. We look forward to serving you again soon. Thanks once again for your support!
Kind Regards,
UK ETA Online Support
Excellent Quick reply
April 29, 2026
Reply from UK ETA Online
Dear Ingrid,
Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with the quick response time.
Providing prompt and efficient support is one of our top priorities, as we understand how valuable your time is. Our team is committed to responding as swiftly as possible while still ensuring that every interaction is helpful, accurate, and attentive to your needs.
Thank you once again for your support and trust. We look forward to serving you again!
Kind Regards,
UK ETA Online Support
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