Justin replied to my support message super quick and was very helpful in getting my concerns resolved. He also cleared up some confusion I had about Inventory Lab/ThreeColts/Seller 365. Inventory Lab... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was surprised to see what Inventory Lab has become. It is now a suite of softwares that offer more value than the individual softwares I have been using. The customer support has been amazing. Alt... See more
Company replied
I had a really positive experience with Threecolts and their customer support team. While the software itself looks powerful and useful, it ended up being a bit too expensive for me right now... See more
Company replied
Everyone is always so helpful. Being a senior, I struggle with technology and they are always so great about walking me through things when I hit a roadblock. I would never be without this awesome com... See more
Company replied
4.5
Excellent
63 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer support
Price point is very fair considering the many features included in their platform that is very helpful for new online sellers like myself, Customer support handled my recent billing request in a timely and considerate manner.
June 18, 2026
Unprompted review
A+++ and I am a picky!
I am a picky, 19+ year software engineer.
I've used many similar software products, and this one is truly my favorite. So well done, good user experience, great training materials, quick and thoughtful customer service. A+++
June 1, 2026
Unprompted review
They were very informative.
May 7, 2026
Unprompted review
Fixed my email follow up. Great support
Fixed my email follow up with seller central to ensure review requests are going through my account. Support Rep was communicative and kept me updated throughout the process. Highly recommend!
May 4, 2026
Unprompted review
The customer support team is attentive…
The customer support team is attentive and gives thorough responses to issues that emerge.
April 27, 2026
Unprompted review
Reply from threecolts.com
Thank you so much for the kind words! We’re so glad our team could be patient and helpful for you. Please don't hesitate to reach out if you need anything else!
I had a really positive experience with…
I had a really positive experience with Threecolts and their customer support team.
While the software itself looks powerful and useful, it ended up being a bit too expensive for me right now as a smaller seller. I had intended to cancel before my trial ended but missed the timing and was charged.
I reached out to support, and they were extremely understanding and responsive. They quickly helped cancel my subscription and issued a refund without any hassle.
That level of customer service really stood out to me. Even though I’m not using the software at the moment, I would definitely consider coming back in the future as my business grows.
Overall, great support and a professional experience.
April 21, 2026
Unprompted review
Reply from threecolts.com
Thanks for sharing your experience! We completely understand and we'll be here to help when you're ready!
Started the 30 day trial and so far so…
Started the 30 day trial and so far so good! I had a question about something and customer support jumped right onto the chat and helped me right away.
April 14, 2026
Unprompted review
Reply from threecolts.com
Glad to hear things are going well! We're always here to help however we can!
Save your money and time
Save your money and time. This software is a complete waste now. They don’t offer what they contractually tell you they offer. Creating shipments in Inventor Lab is a waste time with all the errors. The account is always off and incorrect. It’s been a constant stream of issues since 3Colts took over and it’s just getting
worse.
They also are offering people a $50.00 card or a free month to leave positive reviews. I’m pretty sure the FTC would consider that deceptive advertising.
Your reply that you don’t offer gift cards for reviews is blatant lie.
Message below from a 3Colts employee:
Just wanted to reach out and say we’ve really appreciated your support and engagement with Seller 365 and our groups over the last few months — it means a lot to the team.
If you’ve had a good experience and would be open to it, we’d love for you to share a review outside of our usual groups (another Facebook group you’re in, a Reddit comment, a seller forum, etc.).
It helps others discover tools that actually work — and real feedback from users like you carries a lot more weight than anything we could say ourselves.
As a thank-you, we’d love to offer either a $50 gift card or a free month of Seller 365 — whichever you’d prefer. Just send us the screenshot once it’s up and we’ll get you taken care of.
Let me know if this sounds like something you'd be interested in. Thanks! 🙂
March 30, 2026
Unprompted review
Reply from threecolts.com
Amazon introduced a policy called DD+7 which results in payments being deferred until the delivery date plus 7 days. We track accounting information based on this, however; all data is synced based on Amazon reports.
As for shipment creation, there are thousands of shipments created each week. Feel free to reach out to us at support@threecolts.com and we would be happy to look at the account with you!
We also do not offer gift cards or free subscriptions in exchange for reviews, however; we are always happy to take a look at each person's individual account to see how we can assist.
Tech insights yes, but always strong business insights
The team at three colts are really knowledgeable and set me up brilliantly. Do not hesitate to begin a subscription. I have been in touch with Amanda and the team and have piece of mind that they will be there to support me in my business as I move forward with questions. She even gave insights into repricing opportunities, an area that is a secondary topic but important to my business. The email they sent me was everything I needed to know about using the product, but also included insights that help me process my business goals as well. Highly recommended! M
April 9, 2026
Unprompted review
Reply from threecolts.com
Thanks for sharing Mark! Our tools can definitely help you make some amazing decisions! Let us know if there's anything else we can do to help!
Great customer service
Great customer service. Quick response when there's an issue.
April 7, 2026
Unprompted review
Reply from threecolts.com
We're always here to help however we can!
Reply from threecolts.com
We're always here to help! Thanks for sharing!
As a brand new seller,I have leaned on…
As a brand new seller,I have leaned on the support team's experience.I'm ready to hand it off to Amazon.4\
March 13, 2026
Unprompted review
Reply from threecolts.com
We're here to help you along the way! :)
Great customer support
Great customer support. Great experience with the product.
March 4, 2026
Unprompted review
Reply from threecolts.com
This is the type of support we will bring to every interaction. Thanks for sharing!
Love This Company!
Always fantastic customer service and help for someone like me who is not very techie. Would never be without them.
March 12, 2026
Unprompted review
Reply from threecolts.com
We're always here to help however we can!
amazing job thank you
March 2, 2026
Unprompted review
Reply from threecolts.com
We're glad to hear that! Thank YOU!
Hamza was very helpful and took the…
Hamza was very helpful and took the time to make sure my issue was resolved.
February 11, 2026
Unprompted review
Reply from threecolts.com
Thank you so much for sharing! We are always here to help and we'll be sure to let him know of your message!
I experienced a few technical problems…
I experienced a few technical problems while packing the boxes, but we resolved them quickly with the support team. I think it deserves 5 stars.
February 9, 2026
Unprompted review
Reply from threecolts.com
We're always here to help! Thanks for sharing and let us know if you need anything else!
Responsive and helpful
Responsive and helpful, provided great resources.
February 5, 2026
Unprompted review
Reply from threecolts.com
We strive to provide this quick and helpful service every time! Thanks for sharing! :)
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