Base44 Reviews 592

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 540 reviews, most reviewers were unhappy with their experience overall. Many people found the artificial intelligence to be fundamentally broken, often getting stuck in loops, making irrelevant changes, or consuming credits without making progress. Customers also frequently reported that the customer service was unhelpful, unresponsive, or blamed issues on the user. However, some people were satisfied with the app, finding it easy to use and helpful for quickly building and launching applications. A minority of reviewers also praised the customer service, describing it as supportive and effective in resolving their issues.

What people talk about most

Application

Customers had ambiguous experiences with app functionality. Many reviewers praise the platform for its ease... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers praise the platform's flexibility and... See more

Artificial intelligence

Reviewers express significant dissatisfaction with the artificial intelligence. Many consumers report that... See more

Customer service

Reviewers highlight negative aspects of customer service. Many customers express frustration with support... See more

Website

Clients share ambiguous opinions on website functionality. While some customers praise the platform as an... See more

Reviews shaping this summary

Rated 2 out of 5 stars

So, Base44 certainly gives you the ability to build your own app with ease. The AI codes everything you input, tests it, and bundles it. You can preview your app while working on it. Its really nice... See more

Rated 1 out of 5 stars

Oh really? It's surprising you don't remember. When I asked you for proof that you weren't modifying client code, you only talked about other things. It's a shame we can't send screenshots; that would... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions w... See more

Company replied

Rated 1 out of 5 stars

The AI super-agent hallucinates unlike anything I've ever seen. It will consume credits every chance it gets forcing you to spend more or kick rocks. I used the app for a few hours one evening and I h... See more

Company replied



Contact info

2.4

Poor

TrustScore 2.5 out of 5

592 reviews

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Replied to 26% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

1 star

1 star — 25 apps submitted. All 25 rejected. Then rejected again. And again.
I'm on the Builder annual plan. $400 invested. Built 25 fully functional templates — client portals, CRMs, invoicing tools, habit trackers, recipe apps, and more.
Every single listing was rejected. Not some. All 25.
The rejection cycle is designed to exhaust you. You submit, wait 3-4 days, get rejected for one thing. Fix it, resubmit, wait another 3-4 days, rejected for something completely different. Fix that, resubmit, wait again, rejected for yet another reason that wasn't flagged the first or second time. They never tell you everything wrong at once. It's always one new reason per cycle, each one costing you days. After multiple rounds, zero apps live. Zero out of twenty-five. At some point you have to ask whether the review process is designed to help you publish or designed to make sure you never do.
The security scanner contradicts the builder. I asked the AI to add Row-Level Security. It confirmed RLS was applied to all entities. I ran the security scan. Four critical issues — RLS missing on every entity. I prompted it again. Same response: "Everything is already in place, no changes needed." The scanner still fails. The Fix All button in the security panel doesn't work either. The builder and the scanner are checking two different things, and there's no way to resolve it.
Screenshot rejections reference their own UI. I was rejected for including "browser frame or desktop background" in screenshots. Their own listing preview wraps every app in their editor toolbar — the exact chrome they told me to remove.
The marketplace can't process payments. A banner on the App Listing page says "Payouts will be available in a few weeks." They're enforcing strict review criteria for a storefront that cannot pay sellers.
RLS doesn't work through prompts. I attempted role-based access for a client portal. The builder confirmed it was implemented. Logged in as a test user — full access to all data, no filtering. The platform cannot enforce row-level security through its own builder.
I'm a technical user with IT systems management background. If I can't get these resolved after multiple rounds across weeks, the average user has no chance. 0 for 25 tells you everything you need to know.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst way to make a website

So bad. Huge limitations, You have to task an ai bot to do 50% and it barely works. You can't manually make changes to anything thats not text related. Worst way to make a website ever.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Base44 replied to my review on here…

Base44 replied to my review on here asking for the ticket number to be added to the review so they can follow up. I added the ticket number with no response from base44.

Maybe base44 will finally follow up to another one star review.

Ticket #6a012ab1

May 18, 2026
Unprompted review
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Reply from Base44

Hi Troy, thank you for sharing your ticket number.
It will be passed onto support to make sure your issue will be resolved to your satisfaction. If you think it will be fair, please reconsider your review at the end of this process.
Thank you!

Rated 1 out of 5 stars

I keep running in circles with the AI…

I keep running in circles with the AI Agent, and when I ask someone to fix, even if the AI Agent burnt all the credits trying to fix something that couldn't be fixed, the Support team instaead helping fixing the issue, giving prompts even though I had no credits left and refused to refund the credits, saying AI can make mistakes, we are awre of that, what I wasn't expected was AI making the error worse and not fixing anyhting. The Support team should be there to fix the issue that the AI Agent should fix, not giving more prompts to waste credits again. I don't recommend it at all.
BTW, ticket #6a008d1f

May 15, 2026
Unprompted review
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Reply from Base44

Hi Liliana, thank you for your feedback.
I believe I've found your ticket and there's something to improve on our end, thank you for flagging that.
The role of customer support, however, is to guide to fix what is not working and providing prompts to address a specific issue is quite common. Please let us know by updating your ticket if you had the chance to try those prompts after that your monthly cycle renewed.
We'll make sure to keep a close eye to your tickets and its developments. Thank you

Rated 1 out of 5 stars

THE ASSISTANTS OWN RESPONSE

THE ASSISTANTS OWN RESPONSE: Status update on what we've found.
Our team confirmed the looping and work-loss pattern you described is on our side. On a 218-file app like yours with the long conversation history, the AI's context compaction was firing too often and that's what can cause the AI to "forget" completed work between turns. I'm escalating this to the development team for further review.

There's one thing you can do right now that should help a lot in the meantime. Your AI Model is set to Gemini 3.1 Pro. We have a known bug about Gemini struggling on apps your size — and the symptoms in that bug match yours exactly. Switching to Sonnet or Automatic typically resolves the looping pattern on large apps.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Eats up my credits :(

Ok so it was good at the start with awesome generation. It did exactly what I wanted but... it got basic instructions wrong and completely wasted all the credits. Its definitely not good and will make you mad. Thanks.

May 15, 2026
Unprompted review
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Reply from Base44

Hi,

Thank you for sharing your feedback. We are glad to hear that the initial generation did exactly what you wanted.

To help you get the most out of the platform and reduce your credit usage during the editing process, we highly recommend following these best practices:

Use Discuss mode for planning, which consumes only 0.3 credits per message and helps you brainstorm before making changes.

Use the Revert button if a change isn’t as expected, avoiding additional prompts and saving credits.

Be as specific as possible when providing instructions, including page details and desired outcomes, to help the AI deliver accurate results on the first try.

Break complex requests into smaller steps to catch issues early and minimize retries.

Contact us promptly if you face difficulties; we’re here to help resolve issues efficiently.

We are constantly working to improve the AI's accuracy. If you need any assistance with your project, please reach out to us at https://app.base44.com/support/ and our team will be happy to help.

Best regards,
The Base44 Team

Rated 1 out of 5 stars

Sucks you in and rips you off

I have four apps on the go here, it seems great when you start... but i'm now convinced it's pre programmed to constantly not fix what you ask it too, so you burn through credits while it infinitly get basics wrong time after time, annoyingly the AI accepts from time to time that it's made a mistake or not carried out the task correctly.... but do you get your credits back? You know you don't!

I did get an email from a person when I raised this serious issue and they fobbed my off with 20 credits, nowhere near what the constant mistakes it makes cost me.

This app would be brilliant with a rethink of the Ai and the credit system, it would also be better if it were bought out and a team of people whom actually care were put in place.

May 16, 2026
Unprompted review
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Reply from Base44

Hi Ewan,

Thank you for sharing your feedback. We would like to clarify how the platform and our credit system work.

Please note that even when the AI doesn’t deliver the desired outcome, it still performs significant work behind the scenes, such as analyzing your app, planning changes, processing requests, and attempting to apply updates. This work occurs regardless of the final result, which is why credits are consumed during the process.

To help reduce your credit usage in the future, consider these tips:

Use Discuss mode for planning, which consumes only 0.3 credits per message and helps you brainstorm before making changes.

Use the Revert button if a change isn’t as expected, avoiding additional prompts and saving credits.

Be as specific as possible when providing instructions, including page details and desired outcomes, to help the AI deliver accurate results on the first try.

Break complex requests into smaller steps to catch issues early and minimize retries.

Contact us promptly if you face difficulties; we’re here to help resolve issues efficiently.

We are constantly working to improve our platform and appreciate your review.

Best regards,
The Base44 Team

Rated 1 out of 5 stars

This app cause a major crash down with…

This app cause a major crash down with my laptop because it conflict with microsoft office suite 2019. I simply can't use it. Thankfully I had a full back up of my laptop data.
go away from it. They used agressive commercials to promote a defective app.
such a waste of money and time.

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Worst of worst

Worst of worst. Bought starter plan when I was about to connect says now I have to upgrade to premium then when I have upgraded then I must buy premium plus ? Whaaaat ?

May 16, 2026
Unprompted review
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Reply from Base44

Hi Saad,

Thank you for your feedback. We want to clarify how our platform works, as it seems there has been a misunderstanding.

The Starter plan provides access to basic features and includes a quota of 100 message credits. If you attempt to use advanced features that are not included in this tier—such as connecting a custom domain or activating backend functions—or if you exceed your credit limit, the platform will naturally prompt you to upgrade to the Builder plan.

We strive for complete transparency; all plan features and limits are openly displayed on our Pricing page so users can choose the plan that best fits their needs prior to subscribing.

If you need help understanding which plan suits your project, or if you have any questions about your account, please contact our support team - https://app.base44.com/support/conversations.

We are here to help.

Best,
The Base44 Team

Rated 1 out of 5 stars

They build webapps not React Native…

They build webapps not React Native apps, which is what you will need for the app store, if you ask for a refund even if you dont use the service or after you cancel they will refuse, stay well away from here, you're better off using another app or hiring a freelancer. Its absolutely useless, it looks nice, but claude code can do the same and much better for half the price.

May 15, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Adam,

Thank you for your feedback. We would like to clarify a few important points regarding your review to prevent any misunderstandings.

First, while Base44 is indeed a web app builder, it is absolutely possible to publish the apps you build on our platform directly to the Apple App Store and Google Play. You do not strictly need React Native to achieve this, and many of our users successfully list their apps on these stores.

Regarding your comments on our cancellation and refund policy: users can cancel their subscriptions at any time, with no hidden catches. We review every refund request on a case-by-case basis to ensure fairness. In fact, based on our records, it appears that a refund has already been processed for your account.

If you have not received it yet, or if there is any confusion, please open a support ticket and we will gladly look into it for you immediately.

Best regards,
The Base44 Team

Rated 5 out of 5 stars

Great customer service

I am really enjoying bringing both my game and my website ideas to life with base44. I had a small problem implementing something into my game which was just me not giving the correct commands to the ai to implement it properly and when I contacted customer support, they couldn't do enough to help. They stayed in contact with me for a while, looking through my code and helping me sort it out and it turned out amazing. They were even kind enough to refund me credits lost in the process. I couldn't recommend base44 enough just on how great the customer service were.

May 15, 2026
Base44 logo

Reply from Base44

Hi there,

Thank you so much for this wonderful review! Reading this completely made our day. 😊

We are absolutely thrilled to hear that you are enjoying bringing your game and website ideas to life with Base44. Diving into the code and helping you get those AI commands exactly right is exactly what our support team is here for, and we're so glad the final result turned out amazing! Restoring your credits was the least we could do to keep your momentum going.

Thank you for the high recommendation. Keep up the great work with your project, and remember that we are always just a message away if you need us again. Happy building!

Best,
The Base44 Team

Rated 1 out of 5 stars

1/2 -Star Review: Predatory Architecture & False Marketing


Overall, I am thoroughly displeased with how this website builder is built and performing. The finished product is good, which is the only reason I gave it a star, but unfortunately, it has far too many "bad apples."
* It is a blatant money farm: The platform is engineered to trap you into spending money. They lock basic manual editing tools, forcing you to use their AI just to change simple elements. This intentionally bleeds your daily credits dry. To make it worse, their system overcharges 1/2 credit per prompt instead of the documented 1/3 credit rate. Once you are drained, you hit a paywall.
* Deliberate free-tier throttling: The creator preview works fine, but the second you click "Publish," the live link takes 10+ minutes to load. When raised, their AI chatbot gives the ridiculous advice to keep your device running idle for 10 minutes to "warm up" the app. This is a fake workaround meant to frustrate you into paying for an upgrade. The moment I aggressively escalated the issue to their support team, the link magically started working instantly. They choose to throttle free users until threatened.
* Terrible user experience constraints: They do not allow direct image uploads. You have to waste time hosting your images elsewhere just to get a URL to paste. Furthermore, their support chat limits your messages to a petty 500 characters while their team sends lengthy scripts, intentionally gagging you from explaining your issues.
I built an app on a tight timeline as a birthday present for my brother, and this platform's predatory design choices almost ruined it. Do not fall for their ads. Most people want honesty over marketing. Look for alternatives—I will not be making a return visit.

edit: After I exposed their predatory credit traps, forced AI requirements, and artificial server throttling to their support team, they went completely silent and refused to reply. They know their system is broken and they have no defense. Absolute cowards. Lowering rating to 1/2 a star.

May 15, 2026
Unprompted review
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Reply from Base44

Hi,

Thank you for sharing your detailed feedback. We are glad to hear that the final product for your brother's birthday turned out well, but we are sorry that your experience building it was frustrating. We would like to clarify a few important points regarding your concerns.

First, unlike many other website builders that require payment just to start, we are proud to offer a completely free tier. This allows users to test the platform and build projects without upfront costs. If the free quota isn't sufficient for a specific project's timeline, users can always upgrade to a paid plan on a flexible, month-to-month basis and cancel at any time.

Regarding your comment about image uploads: we want to clarify that you can absolutely upload files directly from your computer. You do not need to host images elsewhere to use them on our platform.

Lastly, regarding your edit about our support team, our records show that our team responded to all of your emails and that the loading issue you experienced was successfully resolved on our end.

We appreciate you trying our platform and are always striving to improve. If you ever need assistance in the future, we would be happy to help.

Rated 5 out of 5 stars

Professional Support and a Powerful Development PlatformI am currently developing an advanced…

I am currently developing an advanced building management system, and I have found Base44 to be an excellent environment for complex projects. The platform offers the flexibility I need to create sophisticated tools for both personal and commercial use.
I recently had a very positive experience with the customer care team regarding a subscription adjustment. They handled the process quickly, professionally, and with great integrity..
Highly recommended for anyone looking for a reliable and flexible development platform.
Regards Shlomo Peled

May 13, 2026
Base44 logo

Reply from Base44

Thank you, Shlomo! Building a complex management system is no small feat, and we're glad Base44 has been the right fit. Great to hear our support team handled your subscription smoothly, I'll make sure to share your feedback. Thank you!

Rated 4 out of 5 stars

I’ve found extremely helpful as someone…

I’ve found extremely helpful as someone with only basic coding experience. The platform has allowed me to build and experiment with ideas that I would probably never have attempted through traditional coding alone.

What I appreciate most is how quickly I can turn ideas into prototypes. Features, layouts, workflows, and integrations that would normally take me a very long time can now be created through prompts. It has genuinely helped me learn and become more confident in app development.

However, one major challenge I’ve experienced is with the credit system. Credits deplete very quickly, especially when the AI does not fully understand what is being prompted. In many situations, I have had to repeat, rephrase, or simplify instructions multiple times before getting close to the intended result, and each attempt consumes additional credits.

I have personally spent a significant amount of money purchasing credits, but so far I still have not managed to build something meaningfully complete and fully working. I want to make it clear that this is not because the platform is incapable — the platform itself is very powerful and has huge potential. The bigger issue is that I am not a full-time developer, and sometimes I may struggle to structure prompts in the best possible way. At the same time, the AI may also misunderstand context or instructions, which creates a cycle of repeated corrections and additional credit usage.

This can become frustrating because a lot of credits end up being spent on trial-and-error interactions rather than actual progress. Sometimes the AI partially follows instructions or unexpectedly changes things that were already working, making it necessary to spend even more credits fixing previous outputs.

I believe the experience could improve significantly with:

- Better prompt understanding and consistency
- Stronger context retention across projects
- Partial credit refunds for clearly inaccurate generations
- A lower-cost testing or sandbox mode for experimentation
- Better debugging assistance and explanations when something fails

Overall, I still believe Base44 is one of the most promising AI app builders available today. It has opened doors for people like me who are not advanced developers but still want to create real applications. With improvements to prompt accuracy and a fairer credit experience, I believe the platform could become even more powerful and accessible.

May 13, 2026
Rated 5 out of 5 stars

Base44 has been a great platform for…

Base44 has been a great platform for building my app idea quickly and professionally. The AI tools make development much faster, especially for UI design and testing new features.

What impressed me most was their support team. When I experienced issues with my project structure and credit usage, the support team responded professionally, explained everything clearly, helped me restore my project using Version History, and even added bonus credits so I could continue working on my app.

The platform still has some things to improve, especially on mobile preview and large project stability, but overall the experience has been very positive. It’s a powerful platform for creators, startups, and people building MVP apps without a full development team.

I’m excited to continue building my SPICEY app with Base44.

May 13, 2026
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Reply from Base44

Hi Valon, thank you so much for this thoughtful feedback! Great to hear that Base44 accelerated your development process and that our support team could assist you effectively. I'll make sure to share your feedback, thank you for being part of Base44

Rated 1 out of 5 stars

The AI super-agent hallucinates unlike…

The AI super-agent hallucinates unlike anything I've ever seen. It will consume credits every chance it gets forcing you to spend more or kick rocks. I used the app for a few hours one evening and I had already went through $50 in app credits.... HOW IS THIS POSSIBLE? Simple requests to fix apps just dont get processed by the super agent. Somehow changing the color of the background the super agent changed the entire design of a website, forcing me to lose hours of work. Not to mention it had no way of getting it back to its previous state based on its replies. This Agent is terrible and expensive. STAY FAR AWAY. Support seems useless.... Next step is for me to dispute the charges with the bank. They misrepresented the capabilities of the app, and its intelligence.

May 10, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for your feedback.
Please use the revert button as soon as you notice that the final result of a prompt is not what you expected. That will bring you back to the previous state of your app.

There are some tips to reduce credit consumption, for instance:
1) Use Discuss Mode while planning, it ONLY consumes 0.3 credits per turn.
2) Use the Visual Edit Feature. The standard feature works through the AI like other prompts, but the Manual feature costs 0 credits.

These and other suggestions can be found in the following article (recommended to all users): https://docs.base44.com/Getting-Started/Prompt-guide

As soon as you notice any issues/need any help, please feel free to contact our support at https://app.base44.com/support/
We'll do our best to assist you!
Thank you

Rated 1 out of 5 stars

Sick to my stomach, charged me for an entire year up front and wouldn't let me back out

The AI never actually gets you all the way to a usable App, just "almost".. in one situation it kept changing the same two variables over and over, leading the development in a circle.
WORST PART: I went to upgrade my "monthly" plan because I absolutely need the app I am building.... it charged me for a YEAR. I asked it to downgrade my plan back to what it was and it said it could do it at the END OF THE BILLING CYCLE, i.e. AFTER A YEAR. It cut off access to all the functionality, even though I already had the lower subscription. I could not find a way to undo the change, and there is no live support or anything. This site is effing awful, but it's pretty much par for AI.

May 12, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi David, thank you for your feedback.
I would recommend to all new users to familiarize with the following guide:
https://docs.base44.com/Getting-Started/Prompt-guide
It's not only about writing accurate prompts, but also about using in-app features that prevent unnecessary credit consumption.

Subscription upgrades can be monthly or yearly, depending on what has been selected.
Please reach out to our dedicated support team at https://app.base44.com/support/ and, if you think it will be fair, please reconsider your review after reaching out. You can send us a message 24/7. We're here to help!
Thank you

Rated 1 out of 5 stars

Title: worse comppanyyy everr stay awy

Title:
Broken core systems, restricted access, wasted credits, and unacceptable support limitations

Review:

My experience with Base44 has been extremely poor and frustrating.

The platform repeatedly consumed credits while core app systems were either broken, removed, disconnected, or left unfinished. Major functionality that previously existed in the app stopped working correctly, including creator/profile systems, posting functionality, feed playback, and account integration.

The most serious issues I experienced included:

*all app iss nott working mess liesss manipulation.
* Missing or broken creator attribution/profile links
* Profile editing and creator tools disappearing or becoming inaccessible
* Posting/upload systems not functioning correctly
* Admin access/authentication restrictions preventing proper control of the app
* Repeated changes to systems without clear visibility into what was modified

One of the biggest problems was support quality. Responses often focused on “logs showing no errors” while visible frontend functionality was clearly broken inside the live app experience. It felt like the actual user-facing problems were not being properly audited.

The support limitations made the situation significantly worse. Escalation to a real human technical review was difficult, and communication throughput was extremely limited while credits continued being consumed.

I also found the AI build/edit process unreliable for maintaining stable production systems. Changes frequently appeared disconnected from the requested fixes, and there was poor visibility into what files or systems were actually being altered.

At this point I have requested:

* Supervisor escalation
* Refund review
* Full application export/migration assistance

I would strongly advise people building serious production apps to be extremely cautious, especially if your project depends on stable creator systems, authentication, feed logic, or complex interconnected functionality.

Date of experience:
05/12/2026

May 12, 2026
Unprompted review
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Reply from Base44

Hi John, sorry to hear about your experience.
Would you have the chance to share your ticket number here?
No need to change your review score, just edit your review text to add the ticket number. We would like to sort things out for you.
Thank you

Rated 1 out of 5 stars

Good thing I didn’t pay for this…

Good thing I didn’t pay for this service. My account was disabled for no reason given. No warning no alerts no email just disabled. And when you reached out via email, LinkedIn, Facebook support you get no replies. Don’t waste your time.

May 8, 2026
Unprompted review
Base44 logo

Reply from Base44

Hi June, thank you for your feedback.
Unfortunately, we have thoroughly checked our records but cannot find any interaction or account matching your details. We couldn't find any support ticket either.

While we're active on multiple platforms, the best way to get support is at https://app.base44.com/support/
Our door is always open and our support there is always available to help. Looking forward to hearing from you!
Thank you

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