Steeltech Sheds Reviews 940

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire purchase process straightforward and pleasant. The service, from initial contact to delivery and installation, is consistently described as excellent, efficient, and smooth, with many appreciating the clear communication and quick assembly. The products, including sheds and garages, are highly regarded for their solid construction, quality materials, and durability, often exceeding expectations. However, some people mentioned that the lead time from ordering to delivery could be quite long. A few other people also felt that the installation was done on an uneven base, leading to a poorly finished result, and that post-sale support was limited for such issues. Additionally, one customer reported a negative experience with a rude staff member and another noted that products might rust badly if located near the sea, contrary to initial guarantees.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Customers had positive experiences with service, praising the excellent, efficient, and friendly service... See more

Product

People report positive experiences with product. Many customers praise the high quality, durability, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the top-class materials and sturdy... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight on-time and even early... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased our Steeltech unit from their sales office in Bishopstown, Cork. The staff, Mary and Alvita were very professional and friendly and made the whole purchase straightforward. The inst... See more

Rated 5 out of 5 stars

We couldn’t be happier with our new Steeltech shed, it’s absolutely solid and really well built. The delivery was incredibly quick, and the lads who delivered and installed it were very professio... See more

Rated 5 out of 5 stars

Mary and team in Cork were super and very helpful in guiding through many decisions that need to be taken. The finished product is excellent and the installation was seamless. The only minor downside... See more

Rated 5 out of 5 stars

From first visit to showroom to final install date i could not fault anything.The rep in showroom understood exactly what I was looking for and looked after all my needs.The sales staff in the office... See more


Company details

  1. Shed Builder
  2. Garage Builder
  3. Garden Building Supplier
  4. Steel Construction Company

Written by the company

Steeltech Garden Sheds are Ireland and Northern Ireland's leading manufacturer of Garden Sheds, Steel Sheds and Garages. All our Steel Sheds are built to the highest standard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

940 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent experience from start to finish

Excellent experience from start to finish. From being able to visit and visualise the sheds and walk inside, to the delivery and construction, the company were very professional. I'm delighted with the end product and although the wait for it to be built was quite long (March - August), it has been worth it and gave us time to prepare the site, remove the old sheds and clear out.

August 27, 2024
Rated 5 out of 5 stars

5 star experience

From the payment process, constant communication, wonderful staff and less than 2 hour installation. I couldn't have asked for better.

I live in an area by the sea with constant winds, the shed is top class - no rattling, moving etc.

August 23, 2024
Rated 4 out of 5 stars

Lead Times

Lead Times, are very poor, however updates are regular and well informed.
The unit is well put together, and is a quality product

August 19, 2024
Rated 5 out of 5 stars

First Class Company

The hole experience was first class ,from Paul the sales man in Letterkenny showing us around them and advising us every step of the way to ording ours .Then the communication with head office keeping us enformed on every step to the lad's turning up to build it up i never seen a workforce work as hard and complete it as quick .This is a company that i would recommend to everyone looking for this type of construction to buy from them one of the most trusted companies i have ever dealt with with the experience and excellent staff and the finished product well it speaks for its self .

August 16, 2024
Rated 1 out of 5 stars

Thank you for your reply

Thank you for your reply. I had already explained to your colleague that I was going to take care of ferry costs. I can assure you that I was not rude . Your colleague in Letterkenny was very helpful and was really trying to complete the sale. Distance from Galway and driver restrictions apply to other areas in North Donegal also. I wonder what would happen if there were three sales in Arranmore? Would 500 euro still apply?

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great sales team and excellent on the day of delivery

We ordered the following from Steeltech in Fota Cork - shed/office combo. We dealt with a lovely man, Andrew Permain. He was so helpful and contactable from start to finish. We saw exactly what we would be getting on display in their Fota sales yard and received great advice from all the team.
The men that delivered and assembled the shed/office on the day did an excellent job. It was constructed so quickly and to a very high standard.
I would highly recommend Steeltech and Andrew and his colleagues in Fota Sales Yard, Cork.

August 12, 2024
Unprompted review
Rated 4 out of 5 stars

Great product, Slow delivery

Great product, Slow Delivery

Product quality excellent
Lead in time for installation is slow. Felt misled (simialr to other customers that have spoken to) regarding lead in time. When you order and pay a significant deposit you are given a time to delivery. What is not made clear is that this time doesn't strt until you have sent a video of your completed foundation to Steeltech.
When placing the order it seemed clear that the lead in time was from the time of ordering/paying deposit and you had to get the foundation sorted yourself.

Delivery when it finally came was seamless and the end product is good. Just be aware that you will be waiting months.

August 8, 2024
Rated 5 out of 5 stars

Delighted with the garden shed

Delighted with the garden shed, delivered and installed on time and professionally, 3 really good installers who went about their task admirably, just waiting for the floor to dry now and we’re good to go, the only negative was it took 5 months from date of order to installation, the weather and unreliable concrete contractors didn’t help but couldn’t point the finger at Steeltech for that.

August 9, 2024
Rated 5 out of 5 stars

From start to finish great clear…

From start to finish great clear information. Donald did a fabulous job in sales and talking us through the whole process. Excellent job in answering all our queries. Thank you.
Workers did a fantastic job. Worked really fast without stopping and the work was complete and finished to a high standard. Friendly polite organised and a great team. Thank you. Happy customers 😊

August 9, 2024
Rated 5 out of 5 stars

Supreme Shed from Steel…

We ordered a Supreme Shed from Steel Tech Sheds in Fota Retail Park. We dealt with Greg Cunningham and he explained everything very well to us. It was delivered a few weeks ago and we absolutely love it-it looks great and is very solid and we feel it will last a very long time and keep everything totally dry.

July 23, 2024
Unprompted review

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