Absolutely awful, we have stayed here and did not sleep at all due to the uncomfortable conditions and we were all very itchy. Dust and unclean beds as well as stains and the bathrooms are disgusting,... See more
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Horrendous do not visit here as I came here with my two children and planned on staying for 4 nights and when we got in we found a ball of pubes in the bed sheets of one of the beds and stains all ove... See more
I don't really understand why so many 1 stat review...I do travel a lot and I can say this is a 5 star hostel. Beautiful building in one of the top area with an amazing Staff always happy and read... See more
The staff is a group of intonoperhendable idiots. My class needed to set our baggage in the hostel before going home, and they couldn’t find a place for over an hour, since it was full booked. The roo... See more
Company details
Written by the company
We are more than a hostel. More cultural experiences, more vibrant events and high-quality service in the most exciting European cities. We are Generator.
Contact info
37 Tavistock Place, WC1H 9SE, London, United Kingdom
- +442073887666
3.2
Average
5 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy Place
I don't really understand why so many 1 stat review...I do travel a lot and I can say this is a 5 star hostel.
Beautiful building in one of the top area with an amazing Staff always happy and ready to help like Milena a very lovely girl super smart and quick as I had a couples of issue and she fixed in no time...always with a full smile on her face.
This kind of people make it a 5 Star place!!!
October 17, 2025
Unprompted review
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The hell of earth
The staff is a group of intonoperhendable idiots. My class needed to set our baggage in the hostel before going home, and they couldn’t find a place for over an hour, since it was full booked. The rooms was the most horrible thing I have ever seen in my hole life. They were too hot, and didn’t have a bathroom. You needed to go to the public bathrooms which was soo bad, because there was poop everywhere, and feminine hygiene products overflowing the bathroom stalls. The showers was also very nasty, so nasty that I began to cry while taking a shower. The only nice thing about the hostel was the lobby, but the breakfast was so horrible, disgusting, unacceptable and traumatising because they found mold on the bread. Therefore I would not recommend the hostel for other schools, classes or people in general. Not even my worst enemy.
October 2, 2025
Unprompted review
Horrendous do not visit here as I came…
Horrendous do not visit here as I came here with my two children and planned on staying for 4 nights and when we got in we found a ball of pubes in the bed sheets of one of the beds and stains all over the walls and matrices.we did not stay the full 4 days as I did not want to catch a disease. Horrendous stay I should’ve bought a nandos instead I want a refund.
June 4, 2024
Unprompted review
Awful
Absolutely awful, we have stayed here and did not sleep at all due to the uncomfortable conditions and we were all very itchy. Dust and unclean beds as well as stains and the bathrooms are disgusting, you feel like you need to go somewhere else to clean yourself. Extremely unsatisfied with the experience.
June 12, 2024
Unprompted review
Great experience as Freeman walked me…
Great experience as Freeman walked me through a variety of financial steps to not only reduce debt but increase income. Very insightful and offers a lot to ponder about.
March 19, 2024
Unprompted review
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