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Smart Dental Care - Bee Dental Reviews 76

TrustScore 4.5 out of 5

4.6

661 Bolton Road, Pendlebury, M27 4EJ Manchester, GB


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Rated 4 out of 5 stars

The dentist provides advice about your teeth as they were being checked. Always polite and patient. Some dentists will clean your teeth during your appointment but this isn't always carried out. New d... See more

Company replied

Rated 5 out of 5 stars

Nice staff especially the dentist mr sharan he explained everything made me feel at ease

Rated 5 out of 5 stars

The staff are always friendly, polite and welcoming. The dental staff put you at ease by explaining the procedure fully.

Company replied

Rated 5 out of 5 stars

I hate dentists and have done since school dentist some 60yrs ago. COVID saw the end of me visiting dentists. However few issues saw me gaving to attend before xmas. I was very tense and was given a... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 661 Bolton Road, Pendlebury, M27 4EJ, Manchester, United Kingdom

  • 0161 7941187
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4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The staff are always friendly

The staff are always friendly, polite and welcoming. The dental staff put you at ease by explaining the procedure fully.

April 12, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback. We’re delighted to hear that our team made you feel welcome and at ease by clearly explaining your treatment. Providing a friendly and reassuring experience is always our priority.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Going to the Dentist can be a nervous…

Going to the Dentist can be a nervous experience However my Dentist is so Calm and Professional Very Polite and always puts me at ease Cannot Praise Her enough

April 9, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you so much for your lovely feedback! 😊 We completely understand that visiting the dentist can feel nerve-wracking, so it’s wonderful to hear that your dentist’s calm, polite, and professional approach helped put you at ease. Your kind words truly mean a lot!

Best Wishes
Smart Dental Care Team

Rated 4 out of 5 stars

Short waiting time to be seen

Short waiting time to be seen. Friendly and professional dentist.

April 8, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your feedback. We’re pleased to hear you experienced a short waiting time and found the dentist friendly and professional.

Best Wishes
Smart Dental Care Team

Rated 4 out of 5 stars

The appointment was on time amd very…

The appointment was on time amd very efficient. All my questions were dealt with to my satisfaction.

March 17, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback! We’re delighted to hear that your appointment was punctual and efficient, and that all your questions were addressed to your satisfaction.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Any dentist that doesn't hurt me is…

Any dentist that doesn't hurt me is great! I like mine

March 11, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your lovely feedback. We’re so pleased to hear that you had a comfortable, pain-free experience and that you’re happy with your dentist. Your kind words mean a lot to us.

Best Wishes
Smart Dental Care Team 😊

Rated 1 out of 5 stars

My Dentist is useless but other staff…

My Dentist is useless but other staff are lovely

November 25, 2025
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Reply from Smart Dental Care - Bee Dental

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

All of the staff were polite and…

All of the staff were polite and professional. The dentist is really friendly and puts my son at ease.

March 12, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback. We’re delighted to hear that our team were polite and professional, and that the dentist was able to make your son feel comfortable and at ease during his visit. Your support means a great deal to us.

Best Wishes
Smart Dental Care Team 😊

Rated 5 out of 5 stars
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Reply from Smart Dental Care - Bee Dental

Thank you for your lovely feedback. We’re delighted to hear that you found the service efficient, friendly, and informative.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Compassionate & caring

Not sure anyone ever looks forward to a trip to the dentist but Dr Saousan makes it as good as it possibly can be. She is informative, compassionate and makes you as comfortable as possible. I would highly recommend

March 5, 2026
Unprompted review
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback. We’re delighted to hear that Dr Saousan made your visit as comfortable as possible and that you found her informative and compassionate. Your recommendation is greatly appreciated.

Best Wishes
Smart Dental Care Team 😊

Rated 5 out of 5 stars
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback. We’re delighted to hear that your first experience with the practice left a great impression.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great team

Recently been for a check up and would like to thank the dentist and there assistants for helping me to keep my teeth in excellent condition. And the reception staff for keep me upto date with my appointments. They are all a great team and would recommend them for providing an excellent service.

February 16, 2026
Unprompted review
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Reply from Smart Dental Care - Bee Dental

Thank you for your wonderful feedback.

We’re so pleased to hear that you had a positive experience at your recent check-up. It’s lovely to know that the dentist and their assistants have helped you maintain your teeth in excellent condition, and that our reception team has kept you well informed about your appointments.

Your kind words about the whole team and your recommendation truly mean a lot to us. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent care.

Rated 4 out of 5 stars

Being Able To Access An NHS Dentist

The dentist provides advice about your teeth as they were being checked. Always polite and patient. Some dentists will clean your teeth during your appointment but this isn't always carried out. New dentistry technology needs to be implemented into this industry especially for NHS patients because treatments are still paid for. A few hours on a Saturday morning and/or later in the evening for NHS patients because some people work long hours and cannot always attend appointments in the mornings etc.

February 16, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for taking the time to share such detailed feedback.

We’re really pleased to hear that you were able to access an NHS dentist and that you found the dentist polite, patient, and helpful in explaining advice during your examination. Ensuring patients feel informed and comfortable throughout their appointment is very important to us.

We also appreciate your constructive comments. Feedback regarding teeth cleaning during appointments, investment in newer dental technology, and the availability of more flexible hours — such as Saturday mornings or later evening slots — is valuable and helps us understand what matters most to our patients. We recognise that work commitments can make attending appointments challenging, and accessibility is an important consideration.

Thank you again for your thoughtful suggestions and for sharing your experience with us.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service

February 16, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind feedback.

We’re so pleased to hear that you’re very happy with the service you received. Providing a positive experience for our patients is always our priority.

We truly appreciate you taking the time to share your experience and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great from the start

Great from the start. The reception, the dentists himself and all staff are just friendly and very professional. I recommend Bee Dental to everyone. Thank you

February 2, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your wonderful feedback.

We’re delighted to hear that your experience was great from the start and that you found our reception team, dentist and all staff friendly and professional. Creating a welcoming and high-quality experience for our patients is always our priority.

Your recommendation of Bee Dental truly means a lot to us. Thank you for taking the time to share your experience — we look forward to welcoming you again soon.

Rated 2 out of 5 stars

The system is broken

When I come for a checkup I expect to have every tooth checked and recorded that doesn’t happen. It’s not a true dental exam anymore. I had a problem with a tooth that I’ve had issues with for a while and it was dismissed as the tooth just needed filing down. Thats absolutely not the problem and so I’m left not eating on that side, when I asked for a scale and polish I get a scale and no polish. I’m a NHS Patient and pay for my treatment and I pay for my national insurance contributions and have done since I was 16. I deserve better dental treatment than I’m getting right now in my opinion, i’m a customer and feel sometimes like I’m treated as an inconvenience rather than a paying Customer I’m not a private patient and I don’t feel that I should have to pay for private services when I pay extortion amounts out of my salary every month for national insurance. is that the fault of the NHS or is that an issue with this practice? I actually don’t know and I can’t compare because I can’t even get a dentist local to me anymore I don’t live in the area and have to travel 40 minutes to come to a dentist. The system doesn’t work.

February 16, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 2 out of 5 stars

Very rude and unprofessional receptionist

On my visit on 30/01/26 The receptionist was incredibly rude. While my dentist is lovely and goes out of her way to help it’s a shame the receptionist let the service down

January 30, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Lovely staff

Lovely staff, felt comfortable

February 3, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for your kind words!

We’re so pleased to hear that you felt comfortable and that our team made a lovely impression. Creating a welcoming and reassuring environment for our patients is always important to us.

We truly appreciate you taking the time to share your experience.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Dr Dimitra is my Dentist

Dr Dimitra is my Dentist, Always welcomes with a warm smile and makes me feel at ease explaining what she is going to check/do, a five star Dentist.

February 3, 2026
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Reply from Smart Dental Care - Bee Dental

Thank you for such a lovely review! We’re delighted to hear that Dr Dimitra always makes you feel at ease and takes the time to explain everything clearly — she’ll be so pleased to read this.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Brilliant staff who put you at ease

I hate dentists and have done since school dentist some 60yrs ago. COVID saw the end of me visiting dentists. However few issues saw me gaving to attend before xmas. I was very tense and was given a stress ball once in the chair poor ball got hammered but really was no need as the dentist was lovely and made me so relaxed and went back couple of weeks later and will be returning in atound 4 weeks time. Recommend to anybody

December 15, 2025
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Reply from Smart Dental Care - Bee Dental

Thank you so much for sharing this with us — it really means a lot.

We completely understand how daunting dental visits can feel, especially after difficult past experiences. It’s wonderful to hear that our dentist was able to help you feel relaxed and at ease (and we hope the stress ball has recovered too!). Knowing that you’re feeling confident enough to return is the best compliment we could ask for.

Thank you for your recommendation — we’ll be sure to pass your kind words on to the team.

Best Wishes
Smart Dental Care Team

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