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Smart Dental Care Reviews 1,410

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and ability to make them feel comfortable and at ease. Many highlight the excellent service and treatment received, often noting the efficiency and care provided by highly skilled professionals. The customer service is frequently described as outstanding, with people appreciating the friendly, helpful, and understanding approach of the receptionists and dental teams. However, some customers expressed dissatisfaction with the booking process, citing issues such as long waiting times past their appointment, or being asked to arrive early only to wait. A few also mentioned feeling that their concerns were dismissed or that they were treated as an inconvenience, particularly regarding the thoroughness of examinations and the availability of certain treatments.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Service

Clients share positive opinions on service, with many praising the professionalism and care received.... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the friendly and... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the staff's understanding,... See more

Booking process

Customers had ambiguous experiences with the booking process. While many reviewers found it easy to book... See more

Based on these reviews

Rated 5 out of 5 stars

All the staff were kind and made me feel comfortable. I was a bit pensive about seeing a new dentist but I needn't have been, Fazir was a lovely young man, respected that I had sensitive teeth and act... See more

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Rated 5 out of 5 stars

I have received excellent service and treatment over many years - routine or urgent work is carried out by highly skilled professionals with great care. I am dealt with as a person, not just a patie... See more

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Rated 5 out of 5 stars

I cannot praise this dental practice enough. From the moment you walk in, you’re greeted by friendly, smiling receptionists who make you feel at ease. Dr Semina is the most amazing dentist I have ev... See more

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Rated 5 out of 5 stars

What a wonderful experience my son had the dentist Reeba was absolutely fantastic with him and had him straight at ease and teeth checked, scaled, amazing thank you sooo much. Receptionist so down to... See more

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Rated 3 out of 5 stars

Dentist was friendly and knowledgeable. Didn’t offer scale and polish though. Was waiting in the waiting room past appointment time, as always, despite being asked to come early. Someone walke... See more

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Rated 4 out of 5 stars

Treated by the hygienist assisted by the dental nurse. They were both pleasant and redpectful and treatment was thorough. Only thing stopping it from being 5 star is that they lost their NHS contract... See more

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Rated 5 out of 5 stars

My deaf son with special needs was seen for a first time by Wendy . Her understanding and exceptional care really put him at ease , she found the cause of his discomfort and proceeded to repair it w... See more

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Rated 5 out of 5 stars

As always a good experience I have been with Tovey and Little and their predecessors for almost 50 years and have always been very happy with the service provided. Dr Wilson has been my dentist for a... See more

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Rated 5 out of 5 stars

Tovey & Little.The staff are fantastic, always a smile and willing to help. My dentist Nadia is fabulous, always keeps me out of pain no matter what I have done. Tracey my hygienist and her col... See more

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Rated 5 out of 5 stars

I have a terrible fear of dentists due to a bad experience and ongoing illness which has caused me crippling anxiety over the years to the point I stopped going. I joined Bloomfield Dental Studio rece... See more

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Rated 5 out of 5 stars

Made me feel very relaxed and comfortable before/during and after an injection followed by a filling too Very smooth Didn’t feel any pain etc Dentist Saba and hygienist was brilliant explained eve... See more

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Rated 5 out of 5 stars

I hate dentists and have done since school dentist some 60yrs ago. COVID saw the end of me visiting dentists. However few issues saw me gaving to attend before xmas. I was very tense and was given a... See more

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Rated 5 out of 5 stars

The dentist I saw was very nice, he actually listened to what I was saying about the trouble I am having with my teeth and put a plan into action for me to resolve my problems. Chris was a very frien... See more

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Rated 2 out of 5 stars

There was no receptionist at the desk until after 2pm and my appointment was at 2pm. I had to queue for 20 mins which was a struggle for me as I have Multiple Sclerosis. I was in a lot of pain having... See more

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Rated 5 out of 5 stars

I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more

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Rated 4 out of 5 stars

When contacting the smart dental care a number of times, was seen to the same day which was a huge help and relief. And had follow on appointments afterwards. Would recommend this practice

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Rated 5 out of 5 stars

Having recently moved to Longridge we were looking for a new dentist and we chose Longridge Dental Practice under George Kokosis. He started by asking if I was in any pain and if I’d had any bad exper... See more

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Rated 5 out of 5 stars

Great dental practice. We have been with Mr Carre and his assistant for years and thrilled we have been able to move with them both. The practice is bright and clean, the team on reception couldn... See more

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Rated 5 out of 5 stars

I saw a new dentist who made my visit a good experience. He was very informative about the treatment and demonstrated a skilled performance. I was very pleased with his work ethic recommend him t... See more

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Rated 5 out of 5 stars

I'm a private patient here but the plan they offer is reasonably priced alongside NHS charges. My dentist is lovely and I can trust her advice regarding any treatments. I recommend this Dental Practic... See more

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Rated 5 out of 5 stars

Very pleased from m start too finish. Made very welcome and just lovely girls that dealt with me during my visit. Would recommend too anyone too register with yourselves. Thanx again and look forward... See more

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Rated 5 out of 5 stars

Recently been for a check up and would like to thank the dentist and there assistants for helping me to keep my teeth in excellent condition. And the reception staff for keep me upto date with my appo... See more

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Rated 5 out of 5 stars

I managed to register as NHS patient for me and my daughter. The practice is very modern and clean, staff are polite and helpful. We even received a same-day appointment for my daughter when she had a... See more

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Rated 5 out of 5 stars

The team are always very supportive and the work they do is outstanding. The overall service is of an excellent standard . They reassure you and you are always in good hands. The costs are very good a... See more

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Rated 5 out of 5 stars

Always a smile when you walk in, efficient staff book you in. The waiting room is a pleasant place to be. Once taken through the dentists are professional, putting you at ease and do a fantastic jo... See more

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Rated 2 out of 5 stars

Appointment was late. Didn’t feel like a full examination occurred and only lasted 5 minutes. Previous appointment with fully qualified dentist are more thorough.

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Rated 5 out of 5 stars

Been with Eden for a couple of years and I've had no problems. Last year I was referred for a tooth extraction and Eden removed my tooth within a fortnight! Only cost me Band 1 treatment fee. I... See more

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Rated 5 out of 5 stars

Can't thank this Dentist enough. In agony with excrusiating tooth pain, I called my own Dentist (part of the clear dental group). I was told that after explaining my problem, that it would be 5 days b... See more

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Rated 5 out of 5 stars

Great service in Lisburn Smart Dental. Dr Rowan was very helpful and supportive. Dr Mahesh was outstanding, listened to my mother and was very gentle. Whole family is now registered with clinic.

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Rated 5 out of 5 stars

All the staff were friendly, polite and professional. I have a real fear of visiting the dentist but Martin and his colleague put me at ease, listened and explained what they were doing, and more impo... See more

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Rated 5 out of 5 stars

Excellent dentist always 5* from me. You pay for what you get . Excellent service and excellent prices. very reasonal priced.."NHS..prices". Would never go anywere else.

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Rated 1 out of 5 stars

Went for an emergency appointment Dentist extracted my tooth on the day when the tooth was extracted was said there was infection on the tooth lots - had to go back for another appointment the next da... See more

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Rated 5 out of 5 stars

Took me a year or so to find a NHS dentist, it's 20 miles away from me but I was so glad they took me on as a patient, they are a fantastic dental practice

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Rated 5 out of 5 stars

Puts the customer at ease, explains everything very well and makes every customer feel very welcome.. very friendly and I couldn’t recommend them highly enough to any person I speak to

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Rated 5 out of 5 stars

Great company, always put you at ease. Nadia is exceptional. Staff are all friendly & helpful. Would recommend to any of my friends & colleagues.

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Rated 5 out of 5 stars

I needed an emergency appointment because a tooth needed coming out and I had an infection. The dentist explained everything that was going to happen and alternatives. The procedure was quick and pain... See more

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Rated 5 out of 5 stars

Received a reminder of the appointment, pleasant reception and waited only 5 after the allocated time to see the dentist. Dentist excellent!! Paid and then it was suggested a 9 month appointment, how... See more

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Rated 1 out of 5 stars

Had an appointment not happy about the cost I had to pay. It’s the inconvenience it caused me, my appointment was meant to be 2 weeks ago and got cancelled. That means I have lost out on pay at work t... See more

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Rated 5 out of 5 stars

Good turned out alot better then I thought it would be.The dentist was so reassuring and spoke to me although the procedure. Alot better then l thought it would be.

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Rated 5 out of 5 stars

My appointment with Kim Weston was as usual, professional, courteous and caring. She talked me through my procedure and explained what would happen next. She is a credit to the practice, but more impo... See more

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Rated 5 out of 5 stars

What made my experience great was Martin, I'm sure that was his name. What a lovely gentle kind person & made me feel very comfortable. Lovely person 👍😊

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Rated 5 out of 5 stars

Where can I start Bushra is first class . Made me feel at ease during whole procedure and the rests are fantastic highly recommended

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Rated 5 out of 5 stars

I had an appointment with the Hygienist and omg what a lovely man.,He was so good at his job he reassured me and made me feel at ease all the way through my treatment.I came out of the dentist very ha... See more

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Rated 4 out of 5 stars

I have struggled attending a dentist in the past but I have been happy to regularly go to Smart Dental. They have treated me with respect and understanding.

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Rated 5 out of 5 stars

Seen within a couple of days, lovely & friendly service, my dentist was very reassuring - it was an emergency appointment. A+++ service, I have rebooked for 6 months & have already recommended to o... See more

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Rated 1 out of 5 stars

I arrived at my appointment and sat in the waiting area for 30 mins and then i was told because im in pain i cant see the 'therapist' I was never told i was not seeing a dentist. Aparen... See more

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Rated 2 out of 5 stars

When I come for a checkup I expect to have every tooth checked and recorded that doesn’t happen. It’s not a true dental exam anymore. I had a problem with a tooth that I’ve had issues with for a while... See more

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Rated 5 out of 5 stars

Great from the start. The reception, the dentists himself and all staff are just friendly and very professional. I recommend Bee Dental to everyone. Thank you

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Rated 5 out of 5 stars

My son who has just turned 12 and is autistic is very nervous of the dentist.. we see Leena, amazing dentist knows how to speak to him to make him calm and very understanding. Leena got x-rays and min... See more

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Rated 5 out of 5 stars

I was very nervous going there because the last dentist I had made me not go back because of bad experiences but this one is great the staff and service I got was really good really helpful and friend... See more

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Rated 1 out of 5 stars

Avoid this place in all cost can't believe what i had to go throug for 2 day's long and finely left without treatment. I had very bad experience yesterday by dr Mohammadosman. He was doing so difficul... See more

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Rated 5 out of 5 stars

I have been attending this practice for the last 3 years. I have a lot of work done and I will compliment the staff for making me feel at ease. Dr Esteban is very friendly and I would recommend this... See more

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Rated 1 out of 5 stars

Been 4 times and they have 0 work have literal holes in teeth yet they wont fix them just jeep asking you to come back next month I am not the only person this has happened with either

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Rated 5 out of 5 stars

Dentist was very explanatory when I asked questions. He advised regards dental hygiene. I was able to book my follow up straight away.

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Rated 2 out of 5 stars

After having an appointment re an extraction or hope of extraction I was told to make another appointment which would take time. So I did, luckily I got one same week. I went back to be told the same... See more

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Rated 5 out of 5 stars

Amazing dentist explained everything that I would experience from walking in for my treatment to leaving. I was apprehensive but they made me feel at ease excellent service

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

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Can't find quality dental care? We've got you covered!


4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Avoid this surgery if you want to keep…

Avoid this surgery if you want to keep your teeth. Me and my teenage daughter jo
ined in December and my daughter had checkup and she also attended February at no stage did the dentist mention that one of her teeth was badly decayed. For the past few days she had been in agony and dundonald dental refused to get her booked in for emergency appointment so I was left no choice but to book her in privately to another dentist as emergency. The new dentist was horrified as my daughters teeth was in bad shape and she now needs a root canal. Had this been picked up back in December it could and would have been avoided. Dental negligence at it's worst. Tbh I should have known they we not competent as the dentist is extremely rude and ignorant. The dental practice is also very dirty and grubby.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

My dentist

My dentist, was very helpful and friendly,
The overall experience was excellent, my only concern was when trying to book an appointment, the reception staff were quite rude.one of the staff said that l had money outstanding on my account, l explained that I had paid, and even provided my receipt for it.
This was done in front of another customer, it made me feel very uncomfortable and when the issue was resolved, no apology was made to me.

April 14, 2026
Rated 3 out of 5 stars

Didn't feel like value for money.

Didn't feel like value for money. Nearly £30 for a 10 minute appointment. Almost seemed like it was just to confirm I had a mouth with teeth in there.Advised a scale and polish which would be another appointment costing almost another £50.

April 9, 2026
Rated 5 out of 5 stars

Friendly and Professional Staff

Everyone at Wilmslow Dental Centre know her job. Receiptionists, assistants and doctors are all friendly and professional. Location is nice. One hour Free parking mostly available on road sides. Paid parking also available on 5 minutes walk from practice.

April 10, 2026
Rated 5 out of 5 stars

Glad to have found this practice

Clean calm practice where you are put at ease by staff who understand their profession and their patients really glad to find this place

April 13, 2026
Smart Dental Care logo

Reply from Smart Dental Care

We’re so pleased to hear that you felt comfortable and at ease during your visit. It’s wonderful to know our team’s professionalism and understanding made such a positive difference to your experience. We’re really glad you found us and truly appreciate your kind feedback.

Best regards,
Smart Dental Care

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