I had a very good experience using ReFly. The process was simple and easy to follow, and they handled everything professionally from start to finish. Communication was clear, and I was kept updated... See more
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Paper work and on-line submissions seemed to be to today's standard. Note I'm 72 and completed all on my own. At some point disclosure of fees should become evident. Thank you for all the follow-up,... See more
TOTAL SCAM: Stay away from this website. They stole your money and way more! All my data (including bank accounts and IBAN number) have been leaked online ! My management had to take legal action at t... See more
Have posted all documents and other necessary documents but I keep getting reminder mails. Presently I don't know if I am going to get the compensation or not. Prematurely I am being asked for my opin... See more
Company details
Written by the company
Flight delayed, cancelled, or missed a connection? You could be entitled to up to €600 per passenger under EU law. Refly is your trusted partner for flight compensation. We make the process simple, fast, and stress-free. Our team checks your eligibility, handles the paperwork, and manages the entire claim on your behalf — including legal action if necessary. With our no win, no fee policy, you only pay if we successfully recover your compensation. No upfront costs. Our legal experts deal directly with the airlines, so you don’t have to. From delays and cancellations to missed connections and denied boarding, we fight to ensure you receive the compensation you deserve. Simple process. Professional support. Real results.
Contact info
United Kingdom
- info@refly.org
- refly.org
3.6
Average
906 reviews
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Nice easy process to apply need enter…
Nice easy process to apply need enter few details and they sort the rest for ya
May 8, 2026
Scam alert! They will keep your refund.
DO NOT SUBMIT YOUR DETAILS TO REFLY!!!! This is a terrible and fake company. They’re only harvesting information. Yes, they’ll use your information to get refund from the airlines, but will not pay out your compensation. This company needs to be sued.
July 4, 2025
Unprompted review
fraud and scam
fraud and scam
never received money for compensation after 7 monthes. Scammers and frauds, UK government should take care of them
May 8, 2026
Unprompted review
Scam
Scam. Stole personal information. No contact or update since or any avenue to check the progress of my "claim"
April 1, 2026
The experience in traveling is good too…
The experience in traveling is good too bad that these things happen like delays and so on
May 8, 2026
It was easy for me to provide details
It was easy for me to provide details. I hope I get the claim. I’m sure to share this with a wide range of folks if I do get the claim, as I have genuinely provided all the information and feel fair to receive my claim.
May 7, 2026
It was informative and gave me the…
It was informative and gave me the chance to claim the compensation even after the desired time has gone
May 7, 2026
Absolute waste of time!!!
Absolute waste of time. They ask for the same information 172 times and after you’ve sent it to them for the 344th time they close your case claiming you haven’t sent them the same information that you’ve sent over and over and over again. Wouldn’t wish them on Satan!!!
May 7, 2026
N0 Refund I got
May 6, 2026
Still waiting for my compensation money…
Still waiting for my compensation money that the airline paid them. Very poor service! Where is my money!!!!!!
May 6, 2026
Unprompted review
Its been a month and they still have…
Its been a month and they still have not replied me
May 6, 2026
Unprompted review
Refund was processed fast
May 6, 2026
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