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RAC Mobile Mechanics Reviews 

36,984
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the convenience of having work done at home. Many people commend the staff and mechanics for being highly professional, courteous, knowledgeable, and friendly, often exceeding expectations. The booking process is frequently described as seamless and straightforward, with good communication and timely updates. However, some people were dissatisfied with the actual service or product. A few reported mechanics arriving with incorrect or faulty parts, or being unable to complete diagnostics. Others experienced significant frustration with booking, citing repeated no-shows, long repair delays, and communication difficulties.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting friendly, diligent, and... See more

Booking process

Clients share positive opinions on the booking process, often highlighting its ease and efficiency. Many... See more

Product

Consumers find product experiences to be ambiguous, with some reporting significant issues such as a top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike, first visit, confirmed battery was finished. Arranged for another to be fitted. A pleasure to deal with him, friendly, assuring and clearly enjoying his job. Kieran (I think) arrived to fit n... See more

Rated 5 out of 5 stars

Fantastic service, couldn't rate highly enough. Some concerning grinding coming from our campervan wheel brought our holiday travels to a halt. We were able to book repairs for the next day - what a r... See more

Rated 5 out of 5 stars

When they arrived they worked fast & job completed in an hour or less. Friendly, helpful. Would prefer a better way of tracking when they were due to arrive. I know I took the free booking option but... See more

Rated 5 out of 5 stars

RAC FULL SERVICE The booking process was seamless having received several RAC emails reminding me that my vehicle MOT was coming up. I looked into having an Interim or Full Service and decided... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

37K reviews

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4.8

All reviews

(36,984)

19,937 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from James today

Great service from James today. Very polite and he went through with me on a few things with the car. This is my first experience with RAC and will definitely be using you again. Really liked the idea of RAC coming to me for the service and replacing my air con filter.
Thank you

August 3, 2026
Rated 5 out of 5 stars

This is the first time I’ve used Mobile…

This is the first time I’ve used Mobile Mechanics called Lee who was pleasant and friendly,I am very pleased with the service. I found it much better than driving to a garage and hanging about while the job was being done as I don’t like going to a garage!

August 3, 2026
Rated 5 out of 5 stars

My call out was when I was stranded 45…

My first call out was when I was stranded 45 minutes away from home in a supermarket car park. Not the worst place to be, as I was safe. Reporting online was very quick and easy. The response was swift and within 30 minutes or so, a mechanic arrived. Sean was professional, friendly and efficient. He took the time to explain the issue with my car and had it started swiftly. I would highly recommend RAC, which I had taken out with my car insurance. My second call out was to have the battery replaced on Monday 03rd August. I had booked this during my first call out on the Saturday. I was impressed and grateful it could be booked in soon.

Leon was the mechanic on the second visit, Monday 03rd August. He too was very professional, friendly and efficient. Communication on both occasions was really good, at no point was I left wondering what was happening. It was really helpful to have my car fixed at home and the price was very competitive. Thank you very much to all the team.

August 1, 2026
Rated 5 out of 5 stars

Service

Polite & friendly .Did service & thorough safety checks on car all with convenience of coming to my home
Engineer 5267
Many thanks

August 3, 2026
Rated 5 out of 5 stars

Got there in the end.

After a few hiccups over the due to a poor connection where the first breakdown mechanic and I couldn't get the £5 deposit paid as the department who deals with this failed to call me back.So I rearranged a booking for the following Monday PM .
The mechanic Dean # 8616 called with an ETA and arrived promptly and carried the repair in about 35minutes and the car was ready to go.
Dean was very friendly, cheerful and efficient.

July 27, 2026
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience! I was quite nervous beforehand because it was my first time using a mobile mechanic instead of taking my car to a garage, but I needn't have worried.
Tristan was brilliant from start to finish. He kept me updated throughout, arrived on time, and carried out the service professionally and efficiently. His friendly, calm manner gave me complete confidence.
Excellent service, excellent communication, and great convenience. I'll definitely be using this service again and would highly recommend it to anyone.

August 3, 2026
Rated 5 out of 5 stars

Full service

Arron (8685) just did a full service on my Cupra formentor. Great communication, arrived on time, very polite & courteous, explained all he was going to do and gave a thorough run through afterwards. This was done on our drive, no mess was left and all done in a timely manner. Very positive 1st experience. Thanks Arron!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great job

This is the first time I’ve used Mobile Mechanics and I am very pleased with the service. I found it much better than driving to a garage and hanging about while the job was being done. Carl fitted the new battery I had ordered online and checked everything was working ok. Pleased to get rid of all those amber warning lights. I will definitely use this service again as it is professional and easy.

August 3, 2026

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