PropShopTrader Reviews 501

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 516 reviews, reviewers had a great experience with this company. Customers consistently highlight the exceptional customer service and the helpfulness of the staff, with many appreciating the quick response times and efficient resolution of issues. People often mention specific team members for their dedication and ability to provide clear, thorough answers, making the overall service experience very positive. However, some people were dissatisfied with the payment system and service changes. They noted that recent modifications to the payout model and rules, including new benchmark requirements and retroactive application of changes, have made it difficult to receive payouts. Some customers also expressed concerns about the company's business practices, feeling that the new structure made it difficult to receive payouts.

What people talk about most

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's exceptional... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise individuals... See more

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise the ease and speed of payouts,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the professional, helpful, and prompt... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you Propshop for my payout the same week the MAP changes were announced. It is nice to see PST follow up with that given all the monumental changes in the business model and uncertainty in us... See more

Rated 4 out of 5 stars

Propshop gave me my refund as unexpected by many traders. Propshop started off good. Soon a lot of rule changes happened that a lot of people didn't agree with. Now we are at a point where propshop is... See more

Rated 5 out of 5 stars

While getting my Gladiator account set up I created a couple of issues. Both issues I had were handled beautifully and right away. One was with KYC, the other was a question about rhithmic billing. My... See more

Rated 5 out of 5 stars

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no amb... See more


Company details

  1. Investment Service
  2. Alternative Financial Service

Written by the company

PropShopTrader is a proprietary trading firm built to develop traders into real, scalable proprietary capital across multiple asset classes. We operate a structured progression model that allows traders to prove consistency in simulated environments before advancing into live corporate trading. Our approach prioritizes long-term development, disciplined risk management, and professional standards over short-term payouts or repeated resets. With proprietary technology, education, and infrastructure, PropShopTrader supports traders as they grow within a single firm across expanding markets.


Contact info

4.0

Great

TrustScore 4 out of 5

501 reviews

5-star
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1-star

Replied to 0% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Worse Payout Rule in HISTORY

My review is based on my experience December 2025. It was soo bad that I can finally get over it and write about it now but this company has the MOST PREDATORY payout rule I have ever seen by ANY prop firm company. I am experienced in achieving payouts from all of the best prop firms but what they did was give us payout criteria's to meet which I completed BUT the predatory is after it's complete. The very last "rule" is trade for another 5 days for us to see and decide if we will pay you. What this rule does is cause a lot of uncertainty and tilt for the trader . For example one of the days I would make breakeven on a trade and don't really want to trade anymore but then start thinking I needed to make a profit and force another trade , lose the trade and tilt. It's a mind blowing rule that I have never seen before. I highly DO NOT recommend this company. I would not go back even if they took this rule out because it already shows you what kind of propfirm this is.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Scam Scam!!!

My benchmark went to 5-8 before they got rid of rhitimic data. After the switched over to Tickblaze data, I experienced two crashes of data. They fixed it the first time within 48hrs. The second time, it's been about a month now that it has not been fixed. Mind you, once I reach 8-8 benchmark, I would be given a 20k signing bonus. If you are a trader with them, listen to their webinars closely. They want to know how many people are willing to sign up for this or that. They keep changing programs and promoting. They are not in a trader's best interest. They are predators in this business. Stay very clear of them. Don't believe me? Their discord has chat turned off. While they may give you an embellished explanation, just call it for what it is, "BS"!!! I wasted 4months with these people.

January 4, 2026
Unprompted review
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Reply from PropShopTrader

Hi Anslem,

We’re sorry to hear about your experience and want to assure you that we’ve been closely monitoring your ticket.

Please be assured that your benchmark progress remains intact, and we’re committed to making any necessary adjustments.

We truly appreciate your patience while we review your ticket and will continue to keep you updated throughout the process.

Militsa

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Rated 4 out of 5 stars

Steve was a big help in setting up…

Steve was a big help in setting up account
Good service

April 29, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for taking the time to share your experience.

We’re glad to hear that Steve was able to help get your account fully set up and ready to go.

Happy Trading!

Militsa

Rated 1 out of 5 stars

NO Payouts.. avoid

I had an extremely disappointing experience with Propshoptrader, and I feel compelled to warn others.

The most frustrating issue is their constant rule changes — often applied retroactively. This is simply unacceptable. As a trader, you need a stable and transparent set of rules to operate under. Changing conditions after the fact undermines any sense of fairness or trust and makes it nearly impossible to trade with confidence.

On top of that, Propshoptrader appears to be the only prop firm that offers no rewards whatsoever in a simulated funded environment. This completely defeats the purpose of participating in such programs, where traders expect at least some form of compensation or incentive for their performance.

Frankly, there is absolutely no reason to purchase any of their accounts. The value proposition just isn’t there. Between the lack of rewards and the questionable policy practices, it feels like a waste of both time and money.

What’s even more puzzling is how this firm manages to receive positive reviews at all. Based on my experience, I find that very hard to believe.

I strongly advise staying away from Propshoptrader.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

PropShopTrader new features and updates

Reached out to PropShopTrader today to ask about their prop firm and new updates to include Rithmic. This would allow Ninjatrader users to use PropShopTrader. Steve was very professional and helpful. I look forward to working with you guys in the future. Thanks!

April 28, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback.

We truly appreciate you reaching out and are very glad to hear Steve was able to provide professional and helpful support during your inquiry.

We appreciate your interest in PropShopTrader and look forward to the opportunity to support your trading journey in the future.

Eman

Rated 5 out of 5 stars

Brain thumbs up

Was Helped by Brian at support and must say excellence service as I was completely stuck in setting up.
Quick response and to the point got it working instantly

April 27, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback, Lynley.

We’re very glad to hear Brian was able to assist you quickly and effectively during your setup process. Providing clear, responsive support when traders need it most is something they truly value.

We sincerely appreciate your support and thank you for being part of the PropShopTrader community.

Eman

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Rated 4 out of 5 stars

Beginning was frustrated

Beginning was frustrated. Some issues with password sending . But thanks to Militsa i got all figured out and everything is good.

April 26, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback, Parre.

We understand how frustrating the initial setup issues were, especially with password access delays, but we’re very glad Militsa was able to help get everything resolved for you.

We truly appreciate your patience and support, and thank you for being part of the PropShopTrader community.

Eman

Rated 5 out of 5 stars

Steven is the man

Steven is the man. I had issues getting my platform to work and Steven was patient and helpful the entire time. You guys are lucky to have professional team members like Steven.

April 24, 2026
Unprompted review
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Reply from PropShopTrader

Thank you very much for your amazing review, John.

We’re incredibly glad to hear Steven’s professionalism, patience, and support made such a strong difference in your experience. Delivering dependable assistance and making sure traders feel supported every step of the way is something we deeply value.

Your thoughtful feedback truly means a lot, and thank you for being a valued member of the PropShopTrader community.

Eman

Rated 5 out of 5 stars

The presentation was precise and to the…

The presentation was precise and to the point. Great info about the program.

April 24, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback, JOAM Maurice.

It’s great to hear that our presentation was precise and provided you with valuable information about our program. We are happy to have you with us at PropShopTrader.

Thank you for your trust and support.

Eman

Rated 5 out of 5 stars

Best Prop Model

Have a Great experience with PropshopTrader ...they provide a real path to profitability with their plans ...Jim and Stevens are always here for good guidance

April 24, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback, Pape.

We’re thrilled to hear that you’re having a great experience with us. At PropShopTrader, we take pride in offering a variety of trading structures designed to match each trader's unique needs and goals. We are glad that our approach is helping you on your path to profitability.

We will be sure to share your kind words with Jim and Steven; they will be very happy to hear that their guidance has been helpful to you.

Thank you for being part of the PropShopTrader community.

Eman

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Rated 5 out of 5 stars

No stress, no hurry.

This company is very creative in the field of the prop firm industry. It structures payout in such a way that encourage and develop consistency in the trader's daily goals. Payouts aren't dependent on how much is made but through a benchmark system, and for me that takes a lot of stress out of trading. Each benchmark is an attainment of the same daily target, with each successive target attained pays more.

April 23, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your thoughtful review, William.

We are delighted to hear that our benchmark system is helping you trade with more consistency and less stress. At PropShopTrader, our core mission is to innovate within the industry by creating structures that prioritize steady growth and long-term success rather than just high-pressure results.

We truly appreciate you sharing your experience and highlighting the value of our consistency-focused approach. Thank you for being part of the PropShopTrader community.

Eman

Rated 5 out of 5 stars

Very clear

Very clear, and all procedures n conditions sounds good

April 24, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your feedback, Maureen.

We are very happy to hear that you found our procedures and conditions clear and straightforward. Transparency is a top priority for us at PropShopTrader, and we want to ensure every trader feels confident and well-informed.

Thank you for being part of the PropShopTrader community.

Eman

Rated 5 out of 5 stars

PST new SIM trading format just rolled…

PST new SIM trading format just rolled out.
Very excited to test it !

April 23, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for the enthusiasm, Pierre!

We’re thrilled to see your excitement about the new SIM trading structure. The return of our SIM payouts, now integrated as an automatic payout system within our Gladiator Futures accounts, marks a major milestone for us. Our goal is to provide a more seamless and transparent structure for our traders to achieve consistent success.

We look forward to hearing how the new structure works for you once you’ve had a chance to test it. Your insights really help us continue evolving the PropShopTrader experience.

Happy trading!

Eman

Rated 5 out of 5 stars

everything is great!

everything is great!

April 23, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your review, VLAD.

We’re happy to hear that you’re having a great experience with us. Providing a consistent and transparent environment for our traders is our top priority, and we appreciate you sharing your positive feedback.

Thank you for being part of the PropShopTrader community.

Eman

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Rated 5 out of 5 stars

Exceptionally helpful team and support

Exceptionally helpful team and support! The new model is a game changer!

April 23, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for the kind words, Jay!

We’re thrilled that you’re finding our support team so helpful and that the new trading structure is making a real difference for you. Our goal is always to provide innovative structures that truly empower our traders to succeed.

Thanks for being part of the PropShopTrader community!

Eman

Rated 5 out of 5 stars

Brian at PropShop Trader has been…

Brian at PropShop Trader has been extremely helpful and has provided me with exceptional support and customer service. He is the best!

April 22, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for sharing your experience, Hamidreza!

It’s fantastic to hear that Brian has been such a great help to you. Our team is fully committed to providing top-tier support, and knowing that Brian has made a positive impact on your journey really means a lot to us.

Thanks for being part of the PropShopTrader community!

Eman

Rated 5 out of 5 stars

I really like what PropShopTrader…

I really like what PropShopTrader offers but it does have it's challenges given that it uses TickBlaze as the trading platform. However, one thing that does stand out is the customer support when you experience issues. Recently Steven has helped me greatly in sorting things with Tickblaze operation on my accounts which I am very grateful and does make me want to trade more with PropShopTrader in the future,

April 21, 2026
Unprompted review
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Reply from PropShopTrader

Thank you for your honest feedback, Keith!

We’re glad to hear that Steven was able to assist you with your TickBlaze setup. We know that transitioning to a new platform comes with a learning curve, and we’re committed to providing the support you need to navigate it smoothly. Your success is our top priority, and we appreciate you sticking with us as we continue to refine the experience.

Thanks for being part of the PropShopTrader community!

Eman

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