Pippit Reviews 33

I would not rate it even with 1 star. SCAM!!! avoid at all cost. It cannot understand the most basic prompt. After failing videos and error it took all the credit and never got it back. Support is useless I was supporting myself.

Absolute rubbish. Avoid at all costs. The AI software can't even understand basic, explicit instructions. Don't waste your time.

I try to cancel my payment but it still took my money. And i couldn't find customer support for the refund. Really bad service.

Very disappointing experience with Pippit.

I paid €29 to test their AI video creation tool with voice synchronization, and the result was terrible.

Every time I tried to create a video, the voice sync did not work properly. The videos were completely unusable. I tried multiple times, but the issue remained the same.

In just two videos, all my credits were used up, without getting a single usable result.

Another major issue is the customer support.
I sent several messages to report the problem, but never received any response.

And of course, no refund was offered.

This is honestly one of the worst tools I have ever tried in this field.

I strongly do not recommend Pippit.

Pippit is a fraud. Ok so u will pay a cheap first year subscription. But beware, once you start using it features will disappear, what you did on the trial is not longer accessible on the paid. Customer service is non existent. DO NOT EVER PAY TO USE THIS PLATFORM. THEY ARE CHINESE BASED AND DO NOT CARE FOR CUSTOMER SERVICE.

debiting exorbitant subscription fees without authorization

Out of nowhere, and without any notice, they removed the Google AI image and video models (Nano Banana Pro and Vemo) from their platform. It honestly feels like they did this just to force users to switch to their own crappy model, Seedream 5.
Seedream 5 is terrible. It can’t even generate proper text in images, and the overall image quality is nowhere near Nano Banana Pro.
I contacted customer service and asked for a refund of my subscription, but they refused. They said they would give me 500 credits instead, which I never even received.
Thank god I didn’t buy the annual subscription. I canceled immediately.
Honestly, this platform is not reliable at all, and Seedream 5 is absolutely terrible compared to Nano Banana Pro.

Terrible app that steals credits without actually doing the job. It doesn't follow prompts and isn't usable for creative work. Furthermore, the customer service is terrible; it's like a bot telling you to wait 1-5 days.

Absolute crap, would not let me login with my google account because they try to force you to use an email address so they can send you spam emails. Over hyped trash.

I am with everyone else. If they spent half the time they do bombarding you with endless emails as they do improving their worthless product they might have something. But how are you supposed to trust a tech company that cannot even get their own "unsubscribe" button to take you off of their mailing list?

Impossible to get refund!
Support service sucks...
200€ went up in smoke!
DO BOT USE THIS SERVICE!

We’ve been using the Pippet.ai CapCut partner app for our business, and while the product itself has potential, the overall experience has been extremely frustrating. The support is terrible — it’s been more than six months, and we are still unable to receive proper invoices for our payments.

For a business tool, this is simply unacceptable. The app could be great, but without reliable customer service and legally compliant invoicing, it’s not usable for professional purposes.

Impossible to unsubscribe from emails.
Just mark them as spam to get rid of them.

These guys keep sending me spam emails and make it almost impossible to unsubscribe or even delete my account.

URGENT REFUND TRACKING FAILURE - CASE OVERDUE.

I urgently require the **Acquirer Reference Number (ARN)** for three transactions totaling approximately **16,259.97 EGP** from Pippit (CapCut).

The situation is:
1. **Refund Confirmed:** The seller confirmed the refund was issued on **October 18, 2025**.
2. **Funds Missing:** The funds have **NOT** reached the cardholder's bank account (FAB).
3. **Refusal to Provide ARN:** Both the seller and PayPal refuse to provide the ARN, which is the only document needed to track the money stuck in the banking network.
4. **External Chargeback Started:** I have formally escalated this via an **External Chargeback** through my bank (FAB), and the merchant confirmed the process is in progress.

**Action Required:** Please immediately provide the ARN for the following transactions to resolve the stuck funds:
* **ID 1 (Oct 10):** 2MR81568M66046327
* **ID 2 (Oct 11):** 5L852342X1025844E
* **ID 3 (Oct 12):** 47B28242P0933154M

#PayPalSupport #CapCut #ExternalChargeback #FABBank #ConsumerProtection

They said they gave me a refund for subscription fees but they couldn't verify the amount, always said they will update me in my inbox on the site but never got a single message. I never received the refund despite reaching out to them over ten times trying to get them to look into it. Now I have to do a charge back w/ my CC.

The tool itself is useless but it took me several tens of mails to customer service to just delete my account. They can not identify my account from my email they ask me about my id. I send screenshot of the problem, but still customer service is asking for what is the problem. Finally I was able to delete my account and unsubscribe from everything but still they are spamming my mail. There is no unsubscribe option in their marketing mails.

Support non-existent for payment problem.

Apparently because I downloaded CapCut (big mistake), Pippit started sending me spam and now I can't unsubscribe. Their emails don't have an unsubscribe link!

This useless extension of CapCut is just more gimmicky AI tools that anyone who is serious about video will find no use for, and the "credits" system is designed to siphon as much money out of you as possible.

I thought I had washed my hands of it when I unsubscribed from their emails and deleted my account, but no. I get spam from them constantly with no way to unsubscribe, and am met with a 404 page if there ever is a link to manage my "subscription".

You will never escape this god forsaken website. Yes, you can flag the emails as spam, but they won't stop coming, and you can't stop them from coming. I have nothing positive to say about this plague of a website.