P1 Travel Reviews 9,821

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,803 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and smooth process for ordering tickets, often highlighting the positive user experience. Many people appreciate the convenient locations and the ease of entry into venues, with tickets frequently arriving days before events. However, some people were dissatisfied with the pricing, mentioning that tickets were occasionally overpriced. A few other people also felt that the "hospitality packages" were not always as described or did not meet their expectations.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the brilliant service,... See more

Order

Customers had positive experiences with order. Many reviewers praised the timely delivery of tickets, often... See more

Location

Consumers generally find the location experiences to be positive. Many reviewers praise the excellent seat... See more

User experience

Customers consistently express satisfaction with their overall experience. Many reviewers highlight the... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers felt that the price did not match the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from P1 getting a group of us tickets for Inter Milan at the San Siro. Despite no promises of being able to sit together in groups over 4 we were very close to each other in two gr... See more

Rated 5 out of 5 stars

We booked hotel and tickets for AC Milan v Atalanta for my son's 18th birthday present. Great experience great price, brilliant communication and an unforgettable weekend. Milan is a wonderful city... See more

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

It’s a little bit spooky if they tell you, you have to be patient because Tickets will just arrive 3 to 1 days in advance of the Game. But what should I Tell you. Friday Night I Received the email for... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used P1 for the second time to get F1…

I used P1 for the second time to get F1 tickets, this time for the Miami Grand Prix which was such a vibe! Honestly the perfect weekend and the P1 packages are amazing and well priced. If you have questions they are always available and respond quickly, super helpful. I will definitely buy more from here in the future!

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

The date of our game was changed. Because of this change, we were unfortunately unable to attend the match. We also did not receive a refund, which we find very disappointing and poor service.

April 15, 2026
P1 Travel logo

Reply from P1 Travel

Hi Job,

Thank you for sharing your feedback. We completely understand how disappointing it is when a match date changes and you can no longer attend.

The final date is determined by the organizers and can change up until shortly before the match. This is clearly stated both on our website and in your booking confirmation.

When the date was updated, we immediately sent you an email with the new details and offered the option to provide new names, so that someone else could use the tickets if you were unable to attend. Unfortunately, as tickets are sold on a non-refundable basis (since they are secured from official sources right away), we could not process a cancellation.

We truly regret that this affected your plans and hope to provide you with a smoother experience in the future.

Rated 5 out of 5 stars

Semi final tickets …

As P1 are based in Europe and I was buying tickets for the FA Cup semi final I was apprehensive as to whether the tickets would arrive or be valid. They did arrive and were valid so all good!

April 23, 2026
Rated 5 out of 5 stars

Great value tickets

Great value tickets, arrived as stated and good instructions for entering the stadium! Will use again as a good choice of top European teams

April 26, 2026
Rated 5 out of 5 stars

Bought tickets for the Chelsea V Leeds…

Bought tickets for the Chelsea V Leeds Fa Cup Semi Final at Wembley Stadium. The game was on a Sunday the tickets arrived first thing on the Friday morning prior to the game. Clear communication and responded promptly via email to any queries I had. Great experience would recommend and will definitely be purchasing again in the future.

April 26, 2026
Rated 5 out of 5 stars

Another great experience!

This was the 2nd time I have booked through P1 to get EPL tickets. Just like the first, the experience was smooth, simple and made our trip wonderful. I also appreciate their pricing as I shopped around and found some tickets a little lower than P1, but when it comes to trustworthiness, it's a no-brainer.

I will be booking another EPL game this fall and will 100% continue to go through PI Travel. Thank you and we will be booking with you again soon!

David Huebsch
Florida

April 25, 2026
Rated 1 out of 5 stars

Bad experience

Date not fixed. Hidden at command. Then it is impossible to have a ticket before the day, impossible to have a refund, and impossible to sell. No help from support. Impression to have been a scam.

Response To P1 travel
The fact, that the date is not fixed is not cleary indicated. It appear only on the second page of confirmation in a little badge. It is not clearly indicated. The fact that is it indicated in the booking confirmation, it's already to late for the customer.

The fact that you have a procedure to change the name on the ticket exists but without the tickets, it's impossible to sell them. And your procedure for changing the name asks for 10 days of delay, but at the same time, you send the tickets only 1 day before the event. You have something to explain to me.

April 22, 2026
P1 Travel logo

Reply from P1 Travel

Dear John

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify.

For major events like this, the exact date is not fixed until the official confirmation by the organizer, and this is clearly stated both on our website and in your booking confirmation when the reservation is made. As soon as the new date was confirmed by the organizer, we sent an email to inform you about this change and even provided the option to submit alternative names for your tickets, should the new date not work for you.

Unfortunately, the tickets are sold on a non-refundable basis, which is also specified during the booking process, meaning we cannot take them back or issue a refund once secured. This is a term applied by the event organizers, and we must comply.

We fully understand the frustration this can cause, and we’re truly sorry that the date change impacted your plans.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look