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Rated 1 out of 5 stars

Travelled to Florence for Fiorentina vs Crystal Palace, the reseller who sold our tickets via SeatPick inputted different information on the Fiorentina site to what appeared on the tickets he sent us,... See more

Company replied

Rated 5 out of 5 stars

Good experience purchasing 4 tickets to a soccer match in Albania’s national stadium. Asked for support’s help in understanding home/away sections and got a swift response. Tickets were as described

Rated 5 out of 5 stars

Me and a mate went to watch the Chelsea vs gent game at Stamford bridge and decided to try and get tickets through seat pick/stubhub shortly after buying our tickets I instantly got an email from st... See more

Rated 1 out of 5 stars

SeatPick is scam. Should not be allowed to advertise! AI must not say it's reliable! We bought tickets for football game after we paid no tickets was sent no way to download any ticket for the game. T... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Find ticket deals to sport, concert and theatre events with SeatPick. Search and compare the best ticket sites in one place. The best ticket, at the best price.


Contact info

3.5

Average

TrustScore 3.5 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Fast and easy to use

Fast and easy to use. Bought two tickets to see Santos and just got the tickets. The best thing is I can compare prices and see if it's a fair deal :)

May 24, 2026
Unprompted review
SeatPick logo

Reply from SeatPick

Thanks for sharing your experience! go Santos!

Rated 5 out of 5 stars

Was a bit worried at first but had a…

Was a bit worried at first but had a great experience buying tickets to the Eurovision final via SeatPick. Tickets come on time with confirmation and follow up emails in between.

May 16, 2026
Unprompted review
SeatPick logo

Reply from SeatPick

Thank you for your review! We’re glad you had a great experience.

Rated 5 out of 5 stars

Everything ok

I bought a few tickets on SeatPick for a concert and everything went perfect, great experience

April 29, 2026
Unprompted review
SeatPick logo

Reply from SeatPick

Thanks for your kind words! We’re glad everything went smoothly.

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Rated 1 out of 5 stars

Football tickets - scammed

Travelled to Florence for Fiorentina vs Crystal Palace, the reseller who sold our tickets via SeatPick inputted different information on the Fiorentina site to what appeared on the tickets he sent us, we were therefore refused entry. We went to the Fiorentina box office who showed us what he had done. No refund received to date for this despite carrying a ‘guarantee’ they do not sell fraudulent tickets. DO NOT USE!

April 16, 2026
Unprompted review
SeatPick logo

Reply from SeatPick

Hi Lee, thank you for your feedback and we’re very sorry to hear about your experience in Florence.

We investigated this case thoroughly with the seller and can confirm that your order was fully refunded in line with our guarantee policy. We completely understand your disappointment, however we remained in contact with you throughout the entire process and ensured the matter was resolved to your satisfaction.

We appreciate you bringing this to our attention.

Rated 1 out of 5 stars

SeatPick is scam

SeatPick is scam. Should not be allowed to advertise! AI must not say it's reliable! We bought tickets for football game after we paid no tickets was sent no way to download any ticket for the game. They are set up abroad and advertised in UK and other EU countries. Scam to stop!

February 20, 2026
Unprompted review
SeatPick logo

Reply from SeatPick

We’re sorry to hear about your experience, however, after reviewing our incoming emails and messages, as well as transaction records, we were unable to find any ticket purchase related to this matter. Please send us more information, including your order number or the email address used for the purchase, so we can investigate this further.

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Rated 5 out of 5 stars

Was a bit nervous using seat pick as…

Was a bit nervous using seat pick as I’d never used before,bought tickets for ac Milan v lazio,no problems at all,picked tickets up from box office,and the price was a lot lower than the website I usually use for tickets,will definitely be using them again

November 30, 2025
Unprompted review
SeatPick logo

Reply from SeatPick

Thank you for sharing your experience! We’re happy we could help make the process smooth.

Rated 1 out of 5 stars

matchday date has changed

hello,

my name is Lucas koning I booked 5 tickets to go to Crystal palace - Tottenham Hotspur on the 27th of December on 15:00 local time, but the match day date has changed to the 28th of December on 16:30 local time but our flight back is the 28th of December so now we need to pay 45 euro' s for nothing and we can' t do anything about it. also we are not sure if we get our money back.

I hope hearing from you soon.

gr Lucas Koning

November 6, 2025
Unprompted review
SeatPick logo

Reply from SeatPick

Hi Lucas,

We’re really sorry to hear about the match date change and the inconvenience it caused with your travel plans. Please contact our support team directly at support@seatpick.com, and we’ll do everything we can to help resolve this for you.

Thank you for bringing this to our attention — our team will make sure to look into your case as quickly as possible.

SeatPick Team

Rated 5 out of 5 stars

I had one of the best experiences at…

I had one of the best experiences at Crystal Palace yesterday. Thank you Seatpick. Without you would have been impossible to experiences the Selhurt Park experience and watching Palace playing in Premier League. Highly recommend it! I would give you 10 stars if I could!

November 1, 2025
Unprompted review
SeatPick logo

Reply from SeatPick

Thank you for sharing your experience! We’re delighted we could help make the event special.

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Rated 3 out of 5 stars

Everything went smoothly.

Everything went smoothly.
I was VEEEERY hesitant at first. Will I get my tickets and if so what kind of tickets would it be?
My tickets were provided by Stubhub. Stubhub contacted me and were very helpful throughout the process. Even if you pay a fee for their serrvice its ok considering how hard it is to buy tickets as a foreigner.
But reading about others experience with Stubhub (RESELLS THE SAME TICKETS) makes one reconsider using seatpick again.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing deal for Leeds match

Got an amazing deal for Leeds’ first home game of the season. The shopping experience was top notch, especially thanks to the map on their website, it made finding our seats super easy. I’ll definitely use SeatPick again the next time I go to a Leeds United game!

August 18, 2025
Unprompted review
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Rated 5 out of 5 stars

cheap and legit tickets!!

I got extremely cheap tickets ( £30 ) and had an amazing view! better than some people who payed hundreds, i was very happy! All the transactions were smooth, and tickets were successfully transferred to my ticketmaster account!

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Scam business

Seatpick is a site where 5 REsale companies are selling tickets 5 times the regular price. I'm ok with that. I'm not ok with scam of using my money reselling fictional tickets that have never been secured. Imagine just 1000 tickets for 500$ a ticket and they have half a million for a month to play with. After I bought 2 tickets on April 15th they email me stating that the tickets will be electronically available on May 1st and then that I will have them between 48 to 24 hrs before the game. They apologized 12 hrs before the game that the tickets are no longer available and that I will receive a refund. Several reviews revealed the same scam. I flew to England, spent money on insurance and accommodation, total of 2500$ for 3 days. Please do your homework and find another way to buy tickets.

May 4, 2025
Unprompted review
SeatPick logo

Reply from SeatPick

Hi, can you please send your order confirmation number and an email to support@seatpick.com
So we can see what happened?

We don't have any record of this incident or correspondence like the one mentioned above, so we would be happy to understand exactly what happened here.

Thank you.

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