good communication from driver before delivery, had to help him unload due to injury but happy to assist. A couple of the CLS16 38 x 63's were bananas but otherwise all good. Wish the hardwood ply was... See more
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Great and efficient service. Used many times now and always high standard friendly service
Company replied
Above and beyond service from John McInally today, 2 October 2024, and all the team at Paisley. John delivered treated redwood decking today; he carried it up the hill to our house and then offered t... See more
Company replied
Bought some plywood Monday, got a call within an hour to arrange delivery for Wednesday, but then realised I'd ordered the wrong amount so called Tuesday morning and got some more added to the order,... See more
Company replied
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
Units 17-21, 53 Clark Street, PA3 1QS, Paisley, United Kingdom
- 0141 847 4545
Replied to 94% of negative reviews
Typically replies within 1 week
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You guys never disappoint when it comes…
You guys never disappoint when it comes to stock availability and quality.

Reply from MGMTimber - Paisley
Great and efficient service
Great and efficient service. Used many times now and always high standard friendly service

Reply from MGMTimber - Paisley

Reply from MGMTimber - Paisley
Good communication and accomodation of…
Good communication and accomodation of delivery dates and extra materials required. Polite, good delivery. Cost could be better for some materials.

Reply from MGMTimber - Paisley
Very straightforward to order online
Very straightforward to order online. People in the Paisley branch very helpful.

Reply from MGMTimber - Paisley
Ordered on line ,for fencing products…
Ordered on line ,for fencing products no issues at all ,guys in the office and warehouse very helpful and sorted me out. Would highly recommend them.

Reply from MGMTimber - Paisley
Just a small delivery but driver was…
Just a small delivery but driver was prompt and unloaded right into my garage.

Reply from MGMTimber - Paisley
All timber etc ready for collection any…
All timber etc ready for collection any time I visit. Recommended suppliers

Reply from MGMTimber - Paisley
Helpful, professional and efficient
First time ordering from MGM and couldn't have been better. Will definitely use again. Great customer service, clear communication and efficient delivery. First class.

Reply from MGMTimber - Paisley
Fantastic to order from and fast to…
Fantastic to order from and fast to phone when order was ready to collect

Reply from MGMTimber - Paisley
Good guys at the sales desk and helpful…
Good guys at the sales desk and helpful boys in the loading bay 👍

Reply from MGMTimber - Paisley

Reply from MGMTimber - Paisley
Plasterboard Delivery
Bulk plasterboard delivery was perfect! Delivery driver was brilliant and extremely helpful.
Nice easy transaction!

Reply from MGMTimber - Paisley
Material l bought from MGM Timber was…
Material l bought from MGM Timber was of good quality and the price was reasonable. The service was excellent

Reply from MGMTimber - Paisley
Wouldn't order from anywhere else!
Great service and fast delivery. Staff have always been very helpful if I have had to contact them for anything.

Reply from MGMTimber - Paisley
Great service
Great service. Easy to order on the website and then got a call to arrange delivery. Everything went to schedule and I got good quality timber.

Reply from MGMTimber - Paisley
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