MGMTimber - Edinburgh City Reviews 85

TrustScore 5 out of 5

4.8

Unit 20, Hawkhill Avenue, EH7 6BU Edinburgh City, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ordering an internal door and making payment on line very simple. It was followed up by a call from MGM confirming order. The guy who called was very polite and friendly. I was told order had been r... See more

Company replied

Rated 4 out of 5 stars

Ordering on line was straightforward and follow up phone call to arrange delivery was done quickly. Delivery arranged and was completed on the agreed date, by a polite man who did ask me if it was 6... See more

Company replied

Rated 5 out of 5 stars

With MGM Timber you get a personal touch with a phone call to arrange delivery as opposed to e mail or text. You also receive a call to let you know your delivery will arrive shortly. The product is t... See more

Company replied

Rated 5 out of 5 stars

Their website was easy to use and I ordered up timber for decking. Once ordered I received a phone call to arrange delivery which was a few days later. The timber arrived on the scheduled date afte... See more

Company replied


Company details

  1. Lumber Store
  2. Hardware Store
  3. Kitchen Supply Store

Written by the company

MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.


Contact info

  • Unit 20, Hawkhill Avenue, EH7 6BU, Edinburgh City, United Kingdom

  • 01316 529292

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service

January 19, 2026
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Calum,

Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.

Kindest Regards
MGM Timber

Rated 5 out of 5 stars

Great

Great, the products were good value, and quality was on the nail. They were delivered and the coms were good with timely updates. Finally the driver was very helpful. Everyone was polite and professional.

November 21, 2025
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Dennis,

Thank you for your kind words about our products and service. We're glad to hear that you had a great experience with us.

Kind Regards
MGM Timber

Rated 5 out of 5 stars

Lovely wood for decking

Lovely wood for decking, nice people and prompt delivery. They also took the time to give me some great advice. I was looking for a reliable, personable local company, an alternative to B&Q, and I found it!

May 17, 2025
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Tracy,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber

Rated 5 out of 5 stars

Good stock availability

Good stock availability and delivered to kerbside within 3 days, driver was fantastic.

March 8, 2025
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Reply from MGMTimber - Edinburgh City


Hi Caroline,
Thank you for your kind words about our products, delivery service and driver We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber

Rated 5 out of 5 stars

Brilliant really helpful & great prices

Easy to order, brilliant & really helpful staff when I went to pick up the order. Guys in the yard are great and help put stuff in the car. Excellent service all round and great prices.

February 28, 2025
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi ,

Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.

Kindest Regards,
MGM Timber

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, all the staff were extremely helpful

February 3, 2025
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Iain,

Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Edinburgh City!

Kindest Regards,
MGM Timber

Rated 5 out of 5 stars

Kept me up to date with delivery…

Kept me up to date with delivery details,delivered on time and all the timber was in excellent condition,competitive prices as well

January 29, 2025
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Reply from MGMTimber - Edinburgh City

Hi James,

Thank you for your kind words about our communication, product, and delivery service. We're glad to hear that everything met your expectations.

Kindest Regards
MGM Timber

Rated 5 out of 5 stars

Very nice and friendly

Very nice and friendly. Helped me with the selection for my diy project.

August 30, 2024
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Christian,

Thank you very much for your review, we're so pleased to hear that we were able to help with your project and we hope to see you again soon.

Kindest Regards,
MGM Timber.

Rated 5 out of 5 stars

Great service.

August 18, 2024
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi William,

Thank you very much for your 5* review, we're glad to hear that you had a great experience with us.

Kindest Regards,
MGM Timber.

Rated 5 out of 5 stars

best choice of timber ,best price and…

best choice of timber ,best price and best delivery driver.

August 16, 2024
MGMTimber - Edinburgh City logo

Reply from MGMTimber - Edinburgh City

Hi Mr Gill,

Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.

Kind Regards
MGM Timber

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