Delivery was good, good customer service from MGM staff all round. Only issue is some of the wood that i was sent was below standard, one item is cracked badly up length of the wood, several of the 4.... See more
Company replied
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See what reviewers are saying
The experience was really easy. I’d never used MGM before but will now be my first port of call. Ordered online and turned up to the branch to collect. All staff were professional and helpful, particu... See more
Company replied
Ordered online. Felt prices are good and quality of wood delivered came as expected and can’t fault the quality atall. We did have 1 issue with a part of the order not being available, the company... See more
Company replied
Good range of high quality priducts Good prices. Especially when compared with B&Q or other DIY shops. Easy to order. Quick delivery. Even received a phone call about delivery day. Very happy with m... See more
Company replied
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
11 Dickson Street, KY12 7SL, Dunfermline, United Kingdom
- 01383 722031
4.9
Excellent
228 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from MGMTimber - Dunfermline
Hi William,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Staffs were very kind and definitely…
Staffs were very kind and definitely coming back again to buy their products
March 1, 2026
Reply from MGMTimber - Dunfermline
Hi Sophie,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
excellent service
February 11, 2026
Reply from MGMTimber - Dunfermline
Hi Barry,
Thank you very much for your 5* review, we are so pleased to hear that you received excellent service from us, and we hope to welcome you back soon.
Kindest regards,
MGM Timber.
Great service
Great service, quality materials and a team that genuinely go the extra mile. Highly recommended
February 11, 2026
Unprompted review
Reply from MGMTimber - Dunfermline
Hi Jacquie,
Thank you for your kind words about our products and helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Fencing , Bought online and delivered when they…
Bought online and delivered when they said it would be delivered
December 16, 2025
Reply from MGMTimber - Dunfermline
Hi Chris,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dunfermline
Hi Graham,
We pride ourselves on our excellent delivery service and it's great to see this reflected within your review. Thank you very much for the feedback.
Kind Regards,
MGM Timber.
Fast service know hassles
August 27, 2025
Reply from MGMTimber - Dunfermline
Hi Allan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Helpful staff
August 11, 2025
Reply from MGMTimber - Dunfermline
Hi Mary,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Really really helpful delivery man who…
Really really helpful delivery man who went out of his way to make it easier for me to get the MDF sheet to my house.
Nothing was a problem for him and he was such a cheerful person which helped tremendously.
August 7, 2025
Reply from MGMTimber - Dunfermline
Hi Elaine,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Kindest regards,
MGM Timber.
First class service as usual
August 1, 2025
Reply from MGMTimber - Dunfermline
Hi Alan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
It’s wood
Prompt and good service with friendly staff. Only downside is every time you go you are pestered with requests for reviews! Not just MGM to be fair.
July 22, 2025
Reply from MGMTimber - Dunfermline
Hi Roddie,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Quality service
Quality service, received a phone call after my internet purchase for confirmation and date of delivery. Delivery driver was awesome, gave me a hand offloading my plasterboard and timber.
July 28, 2025
Reply from MGMTimber - Dunfermline
Hi David,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Great service and a rapid delivery
Great service and a rapid delivery
Also the delivery guy was great 👍
June 26, 2025
Reply from MGMTimber - Dunfermline
Hi Michael,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
As always great service and competitive…
As always great service and competitive pricing.
June 25, 2025
Reply from MGMTimber - Dunfermline
Hi Mark,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Reply from MGMTimber - Dunfermline
Hi,
Thank you for your kind words about our prices, delivery and service We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
Great service as always
Ordered all the timber online with delivery by Dunfermline branch. Had a phone call to say they couldn't do a Saturday delivery as requested but would Monday be okay? I said yes and could driver give me a call half hour before as I was working nearby. I was then able to meet him at the house to unload. All timber in good condition, dry and straight. Great service as always. Thanks
June 5, 2025
Reply from MGMTimber - Dunfermline
Hi Marcus,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dunfermline!
Kindest Regards,
MGM Timber
Simple to order..simple to arrange for…
Simple to order..simple to arrange for delivery.. quality product.. job done. 10/10. 5 stars
June 12, 2025
Reply from MGMTimber - Dunfermline
Hi Robert,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
Good range of high quality priducts…
Good range of high quality priducts Good prices. Especially when compared with B&Q or other DIY shops. Easy to order. Quick delivery. Even received a phone call about delivery day.
Very happy with my purchase
May 22, 2025
Reply from MGMTimber - Dunfermline
Hi Alina,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Excellent service and products
May 30, 2025
Reply from MGMTimber - Dunfermline
Hi Kimberly,
Thank you for your kind words about our service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
They were able to accomodate a delivery…
They were able to accomodate a delivery day that was convenient to me and the driver was pleasant when deliveeing.
April 25, 2025
Reply from MGMTimber - Dunfermline
Hi Damien,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber
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