The support is bad—they don’t resolve issues quickly. They take several days to respond, and the service often has intermittent outages. The price is good and the features they offer are also good, bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
so so, not so speed host, and customer service is slow a little bit to solve issues
Company replied
I've been with MdmHost for a few months now. After doing a lot of research I decided to try them for reseller hosting. The uptime and speed have been decent so far, although there were a few small iss... See more
Great service overall. They handled the migration of my data from two previous hosting providers and completed everything in under 24 hours. The process was smooth, with no data loss or downtime, and... See more
Company replied
Company details
Written by the company
At MdmHost, we don’t just sell hosting - we build brands. Trusted by thousands across the globe, MdmHost delivers powerful, fast, and secure web hosting built for creators, resellers, and digital entrepreneurs. Whether you're launching your first website or running a full-scale hosting business, our platform is designed to grow with you. We offer a complete range of services from Shared and WordPress Hosting to Reseller & Master Reseller. All backed by enterprise-grade features like NVMe SSD storage, LiteSpeed, CloudLinux, JetBackup5, and advanced security with Imunify360. What truly sets us apart? Every MdmHost plan includes access to 3,500+ premium WordPress themes and plugins, helping you save thousands on tools you actually use. It’s more than hosting, it’s a full toolkit to launch and scale online. Our team is hands-on, responsive, and passionate about support not outsourced scripts. With data centers in Germany, USA, and Singapore, we ensure global performance with local reliability. Your brand deserves more than basic hosting. Choose MdmHost, where hosting meets growth.
Contact info
Office 12295, 182-184 High St N, E6 2JA, London, United Kingdom
- (+44) 7577 028585
- support@mdmhost.com
- mdmhost.com
2.4
Poor
34 reviews
Replied to 4% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been experiencing serious issues…
I have been experiencing serious issues for over two months with MDMHost services, especially with WHM and cPanel.
- WHM is not updated and cPanel does not work properly.
- Support tickets remain unanswered or only receive vague replies like “we will analyze” without any solution.
- The live chat is useless: after selecting the department, nobody responds.
- Last month I paid an invoice to avoid complications, but now they issued a new full invoice again, even though no support is provided.
I am paying for a service that does not work and I receive no technical support.
⚠️ Warning to other customers: MDMHost shows lack of support, constant technical problems, and unfair billing practices.
I do not recommend this company.
December 2, 2025
Unprompted review
Advertisement
Bad customer support ever I've got
Bad customer support ever I've got
I've been with mdmhost for 80 days. On the first 40 days, the support works fine. After that the slow replies to the tickets are getting worse and worse. Today, Nov 5, all my sites are down, and I recreated urgent message, no one takes cares. Almost 30 days, all tickets are ignored too long.
I'm thinking of new hosting company.
November 5, 2025
Unprompted review
Reply from MdmHost
Hi Ben,
we sincerely apologize for the inconvenience you experienced and understand how frustrating downtime and delayed responses can be. The issue you faced has now been fully resolved, and we’ve taken steps to improve our support response times to prevent this from happening again. Your feedback is important to us, and we’d appreciate the opportunity to regain your trust. Please feel free to reach out to us directly so we can assist you further.
Regards
Zoe
Team MdmHost
Support after sales is pathetic and…
Support after sales is pathetic and they are far away from understanding the matters which needs urgency and if you report the issue it might the case you will stop getting replies on the same chat and they will never answer the questions you asked and stuck on one sentence about opening a ticket.
November 1, 2025
Unprompted review
Elizabeth from the support team…
Elizabeth from the support team provided a quick and complete solution. The team clearly knows how to handle issues professionally.
July 10, 2025
Reply from MdmHost
Dear Client,
Thank you for the wonderful feedback! We're delighted to hear that Elizabeth was able to assist you quickly and professionally. We'll be sure to share your kind words with her, they mean a lot to our team!
We're always here whenever you need us.
Warm regards,
Zoe
Team MdmHost
I recently some time ago
I recently some time ago, started using Mdm hosting, which surprised me a lot, because its price is easily affordable and the service is quite amazing.
The hosting is best for website fast performance. Also, the customer support is amicable.
August 28, 2024
Advertisement
Best hosting plans
Best hosting plans, young Pakistani enthusiastic entrepreneur. Keep uo the good work
September 29, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.