Lux Frames Reviews 

296
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the frames and lenses, noting they are lightweight, sturdy, and comfortable. People appreciate the professional consultations and the helpful guidance provided when selecting styles that suit their faces. Consumers frequently highlight the top-tier customer service, emphasizing fast responses and friendly interactions throughout the process. Reviewers are especially impressed by the quick turnaround times and the ability to customize unique, stylish glasses. Many buyers express their intention to return for future purchases and strongly recommend the brand to others.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality of the... See more

Quality

Users describe positive interactions with quality, consistently praising the high standards and craftsmanship... See more

Service

Customers report extremely positive experiences with the personalized service and helpful consultations.... See more

Customer service

Consumers find customer service to be positive, highlighting top-tier professionalism and reactivity... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how smoothly everything goes from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glasses are excellent, a luxurious look and a great feel. Have been getting compliments ever since I started wearing lux frames. I don’t get my frames anywhere else. Excellent and quick service, a phe... See more

Rated 5 out of 5 stars

Twice I've bought from Lux Frames , This second time I made a appointment in person for a consultation . Lux Frames have time and time exceeded my expectations and listened to my ideas to make it poss... See more

Rated 5 out of 5 stars

Lux Frames did it for me!! I not only found my frame, I’ve found my look forever! They’re the sort of company that moves heaven and earth just to ensure you see perfectly for your big sisters’ wedding... See more

Rated 5 out of 5 stars

Excellent experience, the frames fit well and they look and feel premium! Compliments whenever I wear my pair, will be purchasing my prescription pairs very soon.


Company details


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4.9

Excellent

TrustScore 5 out of 5

296 reviews

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4.9

All reviews

(296)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased a 2nd pair

Purchased a 2nd pair. This time a clear pair. The best glasses I could go for. A unique design that simply keeps on impressing.

September 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Wow!

Wow! What beautiful glasses, exactly what I imagined. Gradient, tint, rimless… beautiful. I did not think it would be possible on my prescription but it was! Can’t wait to wear them on my holiday!

It was lovely to chat through the various options and also get some insight to the way the company was started up, and to hear an interesting perspective on the sector. I really valued the personal touch and… it’s funny to say but I learned a lot from my appointment!

Thank you very much!

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, quick and easy. Knew exactly what I was looking for and prices are decent considering they’re prescription glasses

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

MUST BUY

Glasses are amazing and sit perfectly on the face. Quality is great and you won’t find this sort of design anywhere else. They are unique and elevate the look. Customer service is great and shipping was surprisingly quick, just less than 3 weeks. I will definitely be purchasing again!

September 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect Frames and Excellent Customer Service

Had a consultation with Lux Frames and found the team to be very helpful. They took the time to advise me on which lens shape would best suit my face and recommended some excellent frames. I’m very happy with how both pairs of my glasses turned out and will definitely be returning to Lux Frames in the future.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Lux frames really put the lux in luxurious. Glasses are amazing, sits really amazingly on your face and naturally elevates your look to a whole another level . Great customer service throughout the consultation process

August 31, 2026
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Rated 5 out of 5 stars

Excellent experience great reactivity…

Excellent experience great reactivity and professionalism. I needed fast the glasses to complete my wedding outfit he was transparent with the delivery time and still made it happen in time. The quality is here a little tool is here in case I need to tight it up in the future.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Had the most amazing experience…

Had the most amazing experience shopping for 2 prescription glasses and ayub was very professional, polite and genuinely had a great experience and the frames and glasses are 10/10. I am coming back to buy more very soon

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Love my glasses

Love my glasses. Been wearing glasses for 15/16 years since I’ve been 5/6. I like the way glasses look on me rather than not but I wanted smth to spice things ups and not be your same old boring glasses. Wanted some that look like they’re not prescription ones. This is the place to go went from Birmingham to London and gave me all the time I needed only thing is they take a few weeks ut defo worth the wait considering the master piece they’ve created me will defo come back

August 1, 2026
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Rated 5 out of 5 stars

Quick and Professional

Quick professional service from the very start. Absolutely love my new frames, the quality is unmatched as this price point. I will definitely be coming back to purchase some more glasses from Lux Frames!

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best in the game!

Customer service is top tier.
Consultation and fitment with every booking to ensure every pair is unique and fit to your face. Everything is customisable, the glasses themselves are very stylish and high quality!

Definitely recommend LuxFrames.

August 21, 2026
Unprompted review

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