Leaders - Lewisham Reviews 244

TrustScore 5 out of 5

4.9

17 Lewis Grove, SE13 6BG Lewisham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience finding a brilliant place to rent with Leaders Lewisham. Lillie Blackabee was a really supportive and friendly agent who helped deal quickly with issues and helped to clearly... See more

Company replied

Rated 5 out of 5 stars

Leaders estate Limited is a great estate company that helpful and have wonderful staffs like macy she so helpful for helping me to get a good apartment within time frame. She so helpful and pro... See more

Company replied

Rated 5 out of 5 stars

I needed a valuation on my home. Selwyn was above and beyond. Not only did he provide this, he also provided me with practical advice on renting my flat out and what the new regulations mean for landl... See more

Rated 5 out of 5 stars

Selwyn Pacheco was outstanding throughout the entire process. He was professional, responsive, and genuinely helpful at every stage. Any questions I had were answered quickly and clearly, and everyth... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Lewisham

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 17 Lewis Grove, SE13 6BG, Lewisham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very responsive and helpful throughout…

Very responsive and helpful throughout the process so far. Communication has been quick, clear, and professional, and all of my questions have been answered promptly. I really appreciate the support and kindness shown during my accommodation search.

May 23, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Mara Cursaru, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

Aleyna

Aleyna, Selwin abd Macey have been absolutley amazing troughout the entire process. Their support, communication and professionalism made everything smooth and stress-free. Thank you Leaders team.

May 21, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Iulia Somesan, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Kind regards, Customer Care Team

Rated 5 out of 5 stars

A great letting experience

I had a great experience finding a brilliant place to rent with Leaders Lewisham. Lillie Blackabee was a really supportive and friendly agent who helped deal quickly with issues and helped to clearly explain the offer and referencing process. She answered queries quickly and was always incredibly positive! Thanks Lillie!

May 13, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Jonathan Lewis We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Rated 5 out of 5 stars

Lovely communication and support

Leaders, especially Lucy from Leaders have been so helpful when we were looking to rent a flat. I really appreciated the clear communication and support throughout the process.

May 22, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Anirudh Valpadasu

We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Lucy was a huge help in securing the…

Lucy was a huge help in securing the flat and ensuring we had everything in order, even assisting during some technical difficulties.

May 22, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Kyle

We greatly appreciate your 5-star review and the time you took to share your experience with Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

She was very professional

Macy was very professional, polite, and helpful throughout the process. She communicated clearly, answered all our questions, and made the viewing experience smooth and comfortable. Thank you for your assistance.

May 19, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Ohanaka Chibuzo

We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!

Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Lillie was brilliant

Lillie was brilliant. Was super helpful and gave great advice. 100% recommend.

May 20, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Marta
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Good service Lillie

May 20, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Anitta
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Nice service

Lillie is really friendly and always responded to us promptly.

May 9, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Laura
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Lillie was extremely helpful

Lillie was extremely helpful. In one day she was able to help me find a lovely flat. I’m very grateful for all her hard work.

May 15, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Sila
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Lillie was very helpful and went above…

Lillie was very helpful and went above and beyond the standard we expected with re-letting one of our flats.

May 6, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Nicci
We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Constantly follow up and updates on the…

Lillie Blackabee constantly follow up and updates on the request made. Trying all possible best in ensuring that customers are satisfied with their choice of property to rent. I am pleased.

May 14, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Ayodele
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I cannot recommend Leaders highly…

I cannot recommend Leaders highly enough for their exceptional and highly proactive service in letting out my property. Lillie, along with her colleagues Selwyn, Sharon and Macy, demonstrated an outstanding commitment to finding the right tenants and ensuring a smooth process from start to finish. I was particularly impressed by the incredible speed at which they operated; within just over a week of discussing offers, they had secured a holding deposit and successfully completed all referencing checks to accommodate a prompt move-in date. The Leaders teams continuous support and proactive communication kept everything moving seamlessly, ensuring all compliance and property preparations were perfectly organised ahead of the tenants' arrival. If you are looking for a dedicated team that works quickly and communicates effectively to get your property let out, the team at Leaders is fantastic.

May 8, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Vu
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

The ideal employee

Ms. Macy Scott has a strong ability to win over clients. She demonstrates a high level of professionalism in her work, along with genuine care for customers and great respect for what they have to say.

April 16, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Osama
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

How leaders estate Limited so helpful in getting me an apartment

Leaders estate Limited is a great estate company that helpful and have wonderful staffs like macy she so helpful for helping me to get a good apartment within time frame.
She so helpful and problem solving and quick response to email and calls.

Macy was on top of game attending to customers query on time she is also time management when arranged for viewing property.

I am happy to refer my friends and colleagues to leaders estate limited.

April 15, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Saheed
We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

Lily was wonderful

Lily was wonderful. We couldn't find the property and she directed us. She took the time to stay on the phone and directed us until we got there. She sweetly walked us through the property. Thank you.

April 27, 2026
Unprompted review
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Reply from Leaders - Lewisham

Dear Lim-Lee
We greatly appreciate your 5-star review and the time you took to share your experience with Lily. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 4 out of 5 stars

Selwyn and Aleyna have been responsive…

Selwyn and Aleyna have been responsive and communicative during the rental process.

April 18, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Lauren
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Aleyna and Selwyn. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Very helpful on the phone answering…

Very helpful on the phone answering questions and flexibility around viewings.

April 17, 2026
Unprompted review
Leaders  - Lewisham logo

Reply from Leaders - Lewisham

Dear Customer
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team

Rated 5 out of 5 stars

I needed a valuation on my home

I needed a valuation on my home. Selwyn was above and beyond. Not only did he provide this, he also provided me with practical advice on renting my flat out and what the new regulations mean for landlords. He is warm, friendly and extremely helpful, exactly what a first-time landlord, who may feel a little overwhelmed, needs. Thank you for your help!

March 26, 2026
Unprompted review

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