Leaders - Croydon Reviews 217

TrustScore 5 out of 5

4.9

312 High Street, CR0 1NG Croydon, GB


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Rated 4 out of 5 stars

Very polite, punctual, professional service. He answered all our questions and understood that this was our first viewing and even though this property is not for us Callum agreed to work with us to f... See more

Company replied

Rated 5 out of 5 stars

Shannon from Croydon was very supportive and polite. She's a very approachable and answered all our questions. I highly recommend her. She's a good example to others.

Rated 4 out of 5 stars

Calum was polite, very pleasant and arrived on time. He was helpful and any questions he couldn’t answer, he rang a colleague to confirm. A very nice young man !

Company replied

Rated 5 out of 5 stars

Calcum made the whole viewing process very easy. Great communication, no pressure, and he actually cared about finding the right fit for us. One of the most reliable agents we’ve dealt with. Highl... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Investment
  3. Real Estate Appraiser
  4. Real Estate Rental Agency
  5. Real Estate Surveyor

About Leaders - Croydon

Written by the company

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Written by the company

Whether you are looking to sell or let your home, our teams are on hand to help.

Contact info

  • 312 High Street, CR0 1NG, Croydon, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I recently had the chance to view with Calum

I recently had the chance to view a property with Calum, and I must say, he was very kind and professional throughout the process. he took the time to answer all my questions and made sure I felt comfortable. I really appreciated his friendly approach and helpful attitude. Would definitely recommend him to anyone looking for a reliable estate agent!

June 17, 2026
Unprompted review
Rated 4 out of 5 stars

I had a fantastic experience with Calum.

I had a fantastic experience with Leaders Lettings in Croydon. The team were professional, responsive, and supportive throughout the entire process. I really appreciate the time and effort Calum put in to ensure everything ran smoothly. If you’re looking for a letting agency that provides great customer service and genuinely cares about its clients, I would highly recommend Leaders Croydon.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Went for a viewing today and was made…

Went for a viewing today and was made to feel welcome and comfortable. Calum was informative and professional as well as being easy to talk to. Communication from Leaders has been great in terms of reminders and property information.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and professionalism

Had a very smooth viewing process all thanks to Calum! He was very professional and really went above and beyond with finding a home for us. I didn’t feel any pressure with asking questions and he’s very informative and really knows his field. Kudos to Leaders for having a staff like him.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Leaders Experience

Calum was really responsive to our messages and goes above and beyond in assisting us. We had a really good experience looking for a new home with Calum.

June 6, 2026
Unprompted review

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