I had a really great experience with aleyna, she answered all my questions and I’d highly recommend her.
Company replied
Location
Switch location73 High Street, BR3 1AN Beckenham, GB
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See what reviewers are saying
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... See more
Company replied
Prompt response to my enquiry about a flat to rent, and a viewing arranged the same day. Aleyna was professional and friendly to speak to, and provided all the necessary information. Moving is stressf... See more
Company replied
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... See more
Company replied
Company details
- Real Estate Agency
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Beckenham
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
73 High Street, BR3 1AN, Beckenham, United Kingdom
4.8
Excellent
105 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a really great experience with Aleyna
I had a really great experience with aleyna, she answered all my questions and I’d highly recommend her.
May 14, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Gemma
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna is an amazing
Aleyna is an amazing, she showed us a lovely property, answered all of our questions in-depth and helped guide us through the process. 10/10
April 27, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Daniel
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I have used Leaders for years and they…
I have used Leaders for years and they have never let me down, Beckenham is an outstanding branch, and I have to shout out to Shuk who has looked after me and my property in a fantastic ,professional and very empathetic way ( it can be a stressful process ) she has honestly helped me so much , I’m very grateful to her , she is a diamond among estate agents!
April 15, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Deborah Warren
We greatly appreciate your 5-star review and the time you took to share your experience with Shuk. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent service by Aleyna
Aleyna was very helpful and responsive throughout the process. I really appreciated her support.
April 10, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Yoshi
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Letting Flat in Beckenham
Shuk and Summer have provided excellent service for the refurbishment and the letting process. They have both been extremely helpful, communicative and responsive to me and my wife throughout the last few weeks.
March 31, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Anthony Bird
We greatly appreciate your 5-star review and the time you took to share your experience with Summer and Shuk . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
First impressions are important
Prompt response to my enquiry about a flat to rent, and a viewing arranged the same day. Aleyna was professional and friendly to speak to, and provided all the necessary information. Moving is stressful so good customer service really helps. Overall my interaction with Leaders left a great first impression.
March 23, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Sk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Had brilliant help from two agents…
Had brilliant help from two agents Summer and Aleyna. Very friendly and helpful when sorting the paper work out. Would definitely recommend for a friend or family.
February 25, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Josh Hanness
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna helped us so much in terms of…
Aleyna helped us so much in terms of helping us rent our first flat. She was very informative and supportive and friendly throughout the whole process.
February 26, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Lillie We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent service from Aleyna
February 23, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Jose Zalazar We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Perfect thank
Everything was perfect and very good attention . Aleyna
February 19, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Nilton Rios Acosta We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
We had a great experience with Leaders…
We had a great experience with Leaders Beckenham and Aleyna. She was very helpful, friendly and efficient in answering our questions and keeping us up to date along the process.
February 6, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Joseph Foskett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Aleyna a got back to us very quickly…
Aleyna a got back to us very quickly after showing interest in a property. She called and provided a lovely service over the phone, talking us through the process as first-time renters. Thank you Aleyna!
January 31, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Elle We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
The Leaders team was great
The Leaders team was great, very helpful and knowledgeable. Aleyna helped us when we wanted to bore the property again and was so kind!
Highly recommend.
January 26, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Sabrina We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Task completed
Did what I asked them to do, and did it well and quickly.
January 15, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Paul, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Super helpful in our property search
Super helpful in our property search, thanks Aleyna.
January 6, 2026
Unprompted review
Reply from Leaders - Beckenham
Dear Harley Palmer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Outstanding service from Aleyna Saklav
I'm having an excellent experience working with Aleyna Saklav. Step by step, she is professional, responsive, and genuinely supportive throughout the entire process. Aleyna took the time to understand my needs, explained everything clearly, and always made herself available to answer questions or offer guidance.
Her attention to detail, positive attitude, and commitment to providing the best possible service really stood out. She made what could have been a stressful experience feel smooth and well-managed. I always feel informed and confident thanks to her expertise and dedication.
I would highly recommend Aleyna to anyone looking for a reliable, knowledgeable, and friendly estate agent. Thank you, Aleyna, for such a great experience!
December 29, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Ana Liz Poletti Ramirez, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Reply from Leaders - Beckenham
Dear Saira, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Excellent Service
I would like to say that the service and experience that I have received from the Beckenham & Bromley branch has been exemplary. I want to mention Riz Ali in particular. He was exceptional, kept in constant touch, plenty of updates. He is a committed, focussed a methodical worker. All throughout the sales of my properties, Riz showed, dedication and continuity. Truly a valuable asset to Leaders. Thank you Riz.
December 19, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Miss Emin We greatly appreciate your 5-star review and the time you took to share your experience with Riz. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience with Leaders…
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire process. She kept us well informed at every stage, made everything clear and stress-free, and was always happy to help with any questions. The whole process was smooth and well managed. I would highly recommend Molly and the Leaders team to anyone looking to rent.
December 15, 2025
Unprompted review
Reply from Leaders - Beckenham
Dear Bkay We greatly appreciate your 5-star review and the time you took to share your experience with Molly and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Reply from Leaders - Beckenham
Dear Ama Agyemang We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
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