Leadenhall Law Group Reviews 946

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, often highlighting their ability to make complex processes less stressful. Many people appreciate the clear communication and efficient service, noting that queries are answered promptly and thoroughly. The overall sentiment indicates a high level of satisfaction with the company's ability to guide clients through their transactions effectively and with dedication. However, some customers also noted issues with contact and communication, describing slow or absent responses to emails and calls. A few people experienced a lack of customer focus and felt that their urgency or expectations were not met, with some even reporting difficulties in reaching their assigned team members.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Response time

Clients share positive opinions on response time, consistently praising the promptness and efficiency of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers frequently praise the helpfulness,... See more

Customer communications

Customers consistently note ambiguous experiences with contact. Many reviewers praise the prompt and reliable... See more

Based on these reviews

Rated 5 out of 5 stars

Birgul at Leadenhall Law provided an impecible service through the conveyance of our house purchase. At every step of the way, she was ahead of the game and almost impossibly responsive, especially wh... See more

Rated 5 out of 5 stars

We engaged Leadenhall last year to be our conveyance lawyer to sell our property. We were impressed by their professionalism, efficiency and clarity in their work. Sajitha, Zahra and Dally had been... See more

Rated 5 out of 5 stars

Afshan the Solicitor is professional , friendly and always walk the extra mile to help her clients Her communications and professional knowledge and skills is second to none This is the seco... See more

Rated 1 out of 5 stars

All started well but we received no completion statement, got an unwelcome will from HMRC as they filed for stamp duty twice and there were issues registering title. Seemed to give up after they... See more

Rated 4 out of 5 stars

Alpa and Delke were a fast and responsive conveyancing team. Initial contact was with Alpa, then majority with Delke. The buyer's solicitor contributed to the process being drawn out and stressful.... See more

Rated 5 out of 5 stars

We recently worked with Gilmour, Destiny, and Nelman on the purchase of our new home, and they were absolutely fantastic from start to finish. It was quite a stressful process at times, but thei... See more

Rated 4 out of 5 stars

Successful conveyancing of the sale of my flat. Some hiccups along the way on the Buyer’s side which Raju and Pamela deftly resolved. Timely completion today before midday. This review is for the... See more

Rated 5 out of 5 stars

I recently bought my first house in the UK and Leadenhall Law Group was recommended to me by my mortgage advisor. My solicitor was Birgul Akar and she was brilliant from the start to completion. She k... See more

Rated 5 out of 5 stars

Leadenhall Law Group kept us informed at every step of our property sale whether it was by email or phone. When Destiny, our point of contact, was on annual leave Nelman was there to cover the abs... See more

Rated 5 out of 5 stars

We dealt with Birgul, who was our conveyancing solicitor for the purchase of our house. From start to finish Birgul was incredibly responsive, helpful, efficient, communicated brilliantly and... See more

Rated 5 out of 5 stars

We engaged Leadenhall Law Group for our first property purchase and couldn’t be more impressed. Manali, in particular, was outstanding—guiding us through every step, keeping us well-informed, and resp... See more

Rated 5 out of 5 stars

From start to finish through our house sale and purchase, Birgul was absolutely amazing. Constant updates, always answered the phone and replied to our e-mails. Birgul was really supportive and helpe... See more

Rated 5 out of 5 stars

The purchase of my London apartment was far more tricky than I had imagined and many more hurdles. HOWEVER Jade Lane steered us calmly and professionally through it all. Often dealing very diplomatica... See more

Rated 5 out of 5 stars

It was a pleasure dealing with Annum Khan on a recent transaction. As an American, I am not alone in being baffled by the arcane mechanics and process of property sale in the UK. Annie patientl... See more

Rated 5 out of 5 stars

Alpa and Delke were very responsive and responsible in our transaction, and helped us to get our property sale over the line despite various difficulties and obstacles. We would not hesitate to recomm... See more

Rated 5 out of 5 stars

Great service provided by Johnny Sherrington and Georgia Nottage. Always very responsive and thorough. They really helped keeping the pace up and making the process as smoothly as possible. Hoping to... See more

Rated 5 out of 5 stars

We were extremely happy with the service provided by Leadenhall Law Group. From the outset, everything was handled with professionalism, care, and strong attention to detail. Communication was clear... See more

Rated 5 out of 5 stars

We had a great experience with this solicitor firm during our house purchase. They were extremely efficient and always quick to reply to emails. Any questions or queries were chased up promptly, and... See more

Rated 5 out of 5 stars

Leadenhall recently handled the sale of my property. Despite a few delays and challenges, particularly over Christmas, I found the whole process very easy. Claudia and Sam were professional, knowledge... See more

Rated 5 out of 5 stars

We used Destiny for our house sale and I cannot recommend her enough! She was thorough, efficient and prompt. Destiny was also at the end of the phone or email within the hour, very professional and v... See more

Rated 5 out of 5 stars

I've bought and sold three properties and therefore used five different solicitor companies. Leadenhall, and particularly my team of Jasmyn Chana and Dally Rashid, were by far the best. Prompt, precis... See more

Rated 5 out of 5 stars

Having just completed the sale of our house, I just wanted to thank the team at Leadenhall, Trachelle and Ethan, for their exceptional work in moving the sale at a good pace. Very communicative and ra... See more

Rated 5 out of 5 stars

Amazing experience for our conveyencing both for selling our house and buying our new house. Response times to our queries were always very prompt. We would highly recommend Johnny and Georgia

Rated 5 out of 5 stars

We chose Leadenhall Law Group for the sale of our Mother's bungalow. Unsure of who to use but we certainly made the right choice. We found everybody very helpful & most importantly, very swift and eff... See more

Rated 5 out of 5 stars

My fiance and I have just purchased our first home, expertly guided through the process by Leadenhall law group conveyancing services. Birgul was clear and concise with the information she provided, t... See more

Rated 5 out of 5 stars

Abi and Anisha kept us informed the whole time. it wasn't a fast or easy process but due to circumstances out of their control so not a criticism. We felt the advice they gave us was honest and in dep... See more

Rated 5 out of 5 stars

We are very satisfied with the quality of service Abigail has provided and have at all time felt that she has always been acting in our best interest. Thank you very much for your support, explanati... See more

Rated 5 out of 5 stars

Purchasing our house with Leadenhall Law Group as solicitors was an impressively fast, smooth and professional experience. Firstly, technologically, their online/portal hub made it easy for docume... See more

Rated 2 out of 5 stars

A disappointing experience. We used the conveyancing service, at the eleventh hour they requested additional information which we couldn't immediately provide and so they held our money until the foll... See more

Rated 5 out of 5 stars

Highly professional, reliable and helpful. I would be happy to recommend them. My experience with the Leadenhall Law Group was excellent, and I would like to thank Sajitha and Nabil in particular... See more

Rated 5 out of 5 stars

We have had quite a long, protracted sale process for our house which has only been made bearable by Delke's responsiveness, attention to detail, and willingness to go above and beyond. Delke has been... See more

Rated 5 out of 5 stars

It took over a year to complete due to unknown issues arising with the house I was buying, plus many delays caused by both my vendor and their solicitor. Raju Ahmed, my solicitor from Leadenhall, made... See more

Rated 5 out of 5 stars

Leadenhall Law Group dealt with my conveyancing when buying and selling my home. Jacob Clarke was assigned to my case and I couldn’t have been happier with the service I recieved. Jacob was always ava... See more

Rated 5 out of 5 stars

Jasmyn was very professional and efficient but even more importantly she was proactive in explaining to us our options and what were the different avenues open to us at every step of the process. We f... See more

Rated 5 out of 5 stars

Great experience with Leadenhall group, we purchased our first home and they’ve been helpful all the way. We worked with Abigail and Anisha who were great and we would recommend them. Tamas

Rated 1 out of 5 stars

No one answered or came back to me. I called the Norwich office three times over a week to get a house quote. It just rang out, I wonder if anyone works in the Norwich office. A friend had... See more

Rated 5 out of 5 stars

I happen to use Landenhall Solicitors for my house purchase . They have brilliantly designed visuals of the entire purchase process that keeps you updated throughout. Birgul Akar, my assi... See more

Rated 1 out of 5 stars

Things seemed to start off well with Leadenhall law. However as time progressed the customer service experienced was awful and made our house selling and purchase process even more stressful than... See more

Rated 5 out of 5 stars

Leadenhall Law recently handled a property purchase for me. I really could not have asked for more in terms of their communication and overall efficiency. Their portal allows you to upload and downloa... See more

Rated 1 out of 5 stars

Envious of all the people who've had good experiences, since we did not. We were told someone with many years of experience and lots of great reviews was going to be handling our house sale,... See more

Rated 5 out of 5 stars

I recently completed 2 housing transactions with Rhianna and Dilara, at Leadenhall on Gracechurch St, and can not speak more highly of them. Professional, diligent, and always working toward a solutio... See more

Rated 1 out of 5 stars

There is a clear lack of professionalism throughout the process. Calls go unanswered, messages are not returned, and emails are responded to a day later, if at all. Communication feels generic and i... See more

Rated 5 out of 5 stars

I express my heartfelt gratitude for all you have done for me. Purchasing a house was quite a complex process for me, but your excellent communication, prompt responses, and efficiency made it s... See more

Rated 5 out of 5 stars

The solicitors are very professional and helpful, and have a clear schedule for procedures. They will chase every step orderly and give feedback accordingly, so that I am fully aware of the process of... See more

Rated 5 out of 5 stars

Great working with Johnny and Georgia from Leadenhall. We’re really polite and prompt with all responses and help the sale/purchase go through quickly and smoothly!

Rated 5 out of 5 stars

Great experience, glad I went with LLG, Zoe and Martins were very helpful guiding me though the whole process, always just a phone call away.

Rated 5 out of 5 stars

I used Leadenhall Law group to sell my flat and for my ongoing purchase. The initial solicitor assigned to my case was Nasreen Ahmed, who really was not very good; slow to respond, did the bare minimu... See more

Rated 5 out of 5 stars

Anisha and Abi were diligent and helpful through the process, despite delays and difficult solicitors on the other side! Thanks so much for your help

Rated 5 out of 5 stars

Raju and Pamela were there every step of the way helping us navigate a really complicated leasehold sale which involved cladding and all the complications the 2022 Building Safety Act incurs. We had g... See more

Rated 1 out of 5 stars

Absolutely shocking, We have used Leadenhall law group in the past but had a different team on our case and they was amazing. Unfortunately I ended up with Michael McNally’s team This time around, The... See more

Rated 4 out of 5 stars

They responded to my and the buyers queries quickly and efficiently, were always patient, friendly and helpful. It was as painless as is possible while dealing with a sometimes difficult sale process... See more

Rated 5 out of 5 stars

Ms Annum Khan was a excellent solicitor dealing swiftly with all emails and related matters to my sale. Will definitely be using her again in future business.

Rated 1 out of 5 stars

I engaged Leadenhall to represent me in the sale of a property, following a recommendation from the estate agent. Unfortunately, I now greatly regret that decision. The lead conveyancer, Michael M... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Legal Services

About Leadenhall Law Group

Written by the company

VISIT OUR WEBSITE
Leadenhall Law Group (LLG) is a leading law firm, with an integrated practice in Central London as well as our head office in Norwich. With our team of skilled Solicitors, we guarantee our clients experience and expertise in all areas of residential property law, and family law, as well as a specialist wills, trusts and probate team.


Our Family Department are Law Society Children Law Accredited. The Children Law accreditation is a recognised quality standard for solicitors, awarded to experienced practitioners in this area of law. All the senior solicitors in our Childcare and Adoption team are members of the Children Panel. It covers all types of children law.


At LLG, we are proud to be able to look back over a very successful history. Over the past 28 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields.
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Contact info


4.6

Excellent

TrustScore 4.5 out of 5

946 reviews

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Rated 5 out of 5 stars

Afshan

Afshan helped me sell my flat in London, She was very knowledgeable and guided me through the process.

She was able to help me complete within a very tight deadline and was very communicative on the when’s and where’s.

I would recommend her and Leadenhall Law Group. Thank you again.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Jade Lane was spectacular

Jade Lane was spectacular. She dealt with a complicated purchase that involved a repossession, several different charges to the lease, service charge arrears, and numerous unexpected outcomes from enquiries to the management agent and the seller's side, but persevered in getting answers and leading the transaction forward. I look forward to confidently working with her again in the future.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service and sophisticated IT.

Leadenhall have done an excellent job dealing with the conveyancing on the sale of our BTL flat recently. They were quick to answer the phone, helpful, professional and have good conveyancing software so you have regular progress reports and access to all your documents.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Painless house sale

Having just completed the sale of our house, I just wanted to thank the team at Leadenhall, Trachelle and Ethan, for their exceptional work in moving the sale at a good pace. Very communicative and rarely necessary to have to call them. I would certainly use them again in the future. Well done.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Quick, efficient and professional. Kept us informed at all times and ensured a smooth sale.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service all around

Great service all around.
Quick responses and lots of attention to detail throughout the entire purchase process. Both Abi and Anisha were amazing.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just completed both a sale and a…

I’ve just completed both a sale and a purchase with this firm and honestly couldn’t recommend them highly enough.

The whole process was smooth and very well organised from start to finish. Abby and Anisha were both fantastic — efficient, quick to respond and always kept me updated on where things were. If I had a question, I never had to wait long for an answer, which makes such a difference during what can normally be a stressful process.

One of the things I really liked was the online system they use. Being able to log in and see documents, updates and progress in one place was brilliant. It meant I wasn’t constantly waiting around for emails or wondering what stage things were at.

Overall a really professional, efficient service and I wouldn’t hesitate to use them again.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Abi and Anisha for FTB

Our home purchase was led by Abi and supported by Anisha, and they were both fantastic throughout the entire process. As FTB, we had a lot of questions and uncertainties, but they were always available to provide clear answers and reassurance.
They kept us informed at every stage and made what could have been a stressful process feel smooth and manageable!
We truly appreciated their patience, communication, and dedication. We would highly recommend them to anyone looking for a reliable and supportive conveyancing team :)

February 26, 2026
Unprompted review
Rated 3 out of 5 stars

Sam Mullins great

Sam Mullins was great careing and made us feel welcome .We had problems initially with emails asking us to send forms which we had allready sent and the whole thing felt disjointed at times.We were asked to pay extra monies 3 times which had never been mentioned (we were on a fixed price ) this is London office.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Jasmyn was fantastic for us throughout the buying and selling process, helped us with any questions we had immediately, and kept us up to date at all times on both the buying and selling process. Jasmyn (and Dally who helped towards completion) were both prompt on the phone or email with any questions we had, and updates from buyer/seller solicitors throughout. We didn’t have to chase once throughout the process and we felt we were fully up to date at all times, particularly in the run up to exchange, agreeing a completion date and on completion date itself. Offer to Completion was just over 2 months and fell over Christmas, so it was a very quick process but we never felt pressured on either side of the transaction, felt fully supported throughout by Jasmyn and Dally, who helped make it a relatively stress free process!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

My fiance and I have just purchased our first home, expertly guided through the process by Leadenhall law group conveyancing services. Birgul was clear and concise with the information she provided, transparent and accurate with expectations and gave us really helpful advice along the way, allowing the transition period between properties seemless and simple. I can't recommend Mrs BIrgul Akar and leadenhall enough! Thank you again!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

I felt Leadenhall looked after my best…

I felt Leadenhall looked after my best interests throughout the process of selling my first flat from the beginning to the end. Johnny and Georgia were always cool even when a buyer pulled out after so much work at a last minute.

Georgia Nottage always were on hand for queries no matter how big or small and worked hard to resolve issues related to the sale, whatever the query she was cool like a cucumber. Her attention to detail and work ethics is exemplary. I trusted her implicitly to have my best interests in mind and this was reflected in all her work.

I would highly recommend Leadenhall Group London, if you are lucky Georgia and Johnny

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Choose Leadenhall, they are the best

I appointed Leadenhall as my solicitor (seller part), and they helped me through the whole process greatly, from the very beginning to the end. They are super efficient and effective, guided you through and responded really quickly (not like other ones), which made great difference and I feel so lucky to find the right one, the real professional people to help in property selling. I highly recommend them! They are the best ( I highly appreciated the service and help from my solicitor Abigail and paralegal Anisha!)

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Abi and Anisha kept us informed the whole time. it wasn't a fast or easy process but due to circumstances out of their control so not a criticism. We felt the advice they gave us was honest and in depth and helped us make decision. Would use them again (but hopefully not any time soon!)

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Looked after our best interests

Leadenhall looked after our best interests throughout the purchase of our first home from start to finish and would not allow pressure from other side of the sale interferes with their due diligence.

Abi and Anisha always were on hand for queries no matter how big or small and worked hard to resolve issues related to the purchase. We trusted them implicitly to have our best interests in mind and were only happy to proceed with their say so.

I would highly recommend Leadenhall especially if you’re lucky enough to work with Abi and Anisha!

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

All started well went downhill

All started well but we received no completion statement, got an unwelcome will from HMRC as they filed for stamp duty twice and there were issues registering title.

Seemed to give up after they had been paid.

Will not use again.

February 18, 2026
Unprompted review

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