Had a power failure, and found out that my Qaushqai had a recall for this problem I called Howards WSM, and they booked me in for the following day. All the service staff I spoke to were polite and p... See more
Company replied
Location
Switch locationUnit 1 Hildesheim Bridge, BS23 3PT Weston-Super-Mare, Somerset, GB
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See what reviewers are saying
Great service from Sophie who was friendly, helpful and knowledgeable. As we live so far away from the dealer and couldn’t come and view the car we were buying in person, she sent us a video showing... See more
Company replied
We bought a car recently through Howards Nissan at Weston. They didn't have on the forecourt exactly what we were looking for but they worked incredibly hard to source a suitable car. The team were... See more
Company replied
After looking for a replacement for my BMW X3 I bought a Nissan Qasquai from Howards having looked at other manufacturers products they sell. Lorenzo was helpful from the outset. Knowledgeable ab... See more
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Company details
Written by the company
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.
About us
Written by the company
- Howards Motor Group
- Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.
Minimum 12-month Warranty
Why buy from us
Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.
Contact info
Unit 1 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, United Kingdom
- 01934 332640
4.3
Excellent
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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If you are going to buy from the Nissan…
I initially left a bad review of Howards Nissan WSM. After the car I was sold broke down and I have had to take it back numerous times over the short time I have had it, which has been incredibility annoying especially after I was told by the salesman that the car, I bought was a 'good example' of its type.
I felt ripped off and left with an unreliable car just months after I had bought it.
Since the review I have had contact from the manager who has given me a good level of customer service and made the price hike slightly worth it. They have taken the car back and said they will have another look at it.
Overall, I response from Howards Nissan WSM has been professional. I do feel that there are discrepancies between the sales patter and the product, since the car I was sold broke down.
The communication between staff is also pretty poor after I have had to correct things or been given incorrect information. I do get the impression customers are fobbed off if they can be.
My warranty has been extended by another year I am just hoping I won't need it.
October 24, 2022
Unprompted review
Reply from Howards Motor Group - Howards Nissan Weston-Super-Mare
Hello Sarah, your feedback has been passed onto our management team, who will be in touch. Kind Regards, Howards Nissan WSM.
Top marks for Damien
We bought a car from Damien today (we don't collect it for a couple of weeks so I may have to leave another review then!).
Damien (Howards Citroen) was very helpful, friendly and knowledgeable.
July 8, 2022
Unprompted review
Reply from Howards Motor Group - Howards Nissan Weston-Super-Mare
Hi Richie Pow, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us! Kind regards, Howards Motor Group.
Fantastic service.
Kelly at Nissan was fabulous from start to finish. She listened carefully to what we were looking for and was able to quickly find the perfect car for us. The handover was quick and easy and we felt at ease through the whole process. This is our third car with Howard’s and we don’t plan on going anywhere else!
April 12, 2022
Unprompted review
Reply from Howards Motor Group - Howards Nissan Weston-Super-Mare
Hi Ellie May, thank you for your kind words and this wonderful review! We are delighted our team were able to help. Thank you for your valued business, Howards Nissan WSM.
A+++ sales assistance from Lorenzo at…
A+++ sales assistance from Lorenzo at Howards Nissan in Weston. Excellent honest advice and was able to get everything we needed for a swift and easy fair part ex. Haven’t used service yet but sale was made very easy. Very pleased indeed.
November 27, 2021
Unprompted review
Reply from Howards Motor Group - Howards Nissan Weston-Super-Mare
Thank you Ben for your 5* review. We are delighted to hear that you had a A+++ sales assistance from Lorenzo we shall pass your kind words onto him. If there is anything else that we can help you with please let us know. Kind Regards Howards
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