Howards Motor Group - Howards Citroen Weston-Super-Mare Reviews 

34
TrustScore 4.5 out of 5

4.7

Unit 3 Hildesheim Bridge, BS23 3PT Weston-Super-Mare, Somerset, GB


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Rated 5 out of 5 stars

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pl... See more

Company replied

Rated 5 out of 5 stars

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026. Car dropped off as arranged 8ish and collected 12ish as promised. Service video provided as was the 1st servic... See more

Company replied

Rated 4 out of 5 stars

BEWARE CITROEN C3 aircross shine plus from Howard's WSM come without key features high lighted in Citreon UK 2023 Brochure to name a few front & rear parking sensors,and Blind spot detection insure yo... See more

Company replied

Rated 5 out of 5 stars

Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day... See more

Company replied


Company details

  1. Motor Vehicle Dealer

Written by the company

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Written by the company

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Contact info

  • Unit 3 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, United Kingdom

  • 01934 332 680

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Just bought my first car from Howards…

Just bought my first car from Howards Honda Weston.
Could not get to Weston myself for a few reasons.
Thanks for all your help Damon Hayzen.
Things could not have been done better.
Have a good Xmas.

December 6, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Paul, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Citroen WSM

Rated 5 out of 5 stars

Millie was amazing

Millie was amazing. So helpful as I was completely new to buying a car/ finance options/ millie broke everhthing down into simple terms I could understand and helped every step of the way. I wouldn’t have felt so at ease and happy during the process without millie. Thank you x

November 1, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are delighted to hear of your positive experience with our team! Kind regards, Howards Citroen WSM

Rated 5 out of 5 stars

Kian went above and beyond with sorting…

Kian went above and beyond with sorting out problems with Citroen having technical problems with a recall on our car. He remained very professional at all times, with any questions and response was very helpful. He is a credit to the company with managerial skills for his future. Regards Alan and Anne M

August 16, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are delighted to hear you found our staff to be so supportive during your experience with us. We hope to see you again soon! Kind regards, Howards Citroen WSM

Rated 4 out of 5 stars

BEWARE CITROEN C3 aircross shine plus…

BEWARE CITROEN C3 aircross shine plus from Howard's WSM come without key features high lighted in Citreon UK 2023 Brochure to name a few front & rear parking sensors,and Blind spot detection insure you check before a purchase.But did try to sort some of the errors out.

May 12, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, we appreciate you taking the time to leave us a review. Kind regards, Howards Citroen WSM.

Rated 5 out of 5 stars

Great After sales

After a recent purchase of a Citroën c3 and part exchange I had an issue that was resolved very quickly and professionally. I have been a customer for many years and very pleased with the after sales service. A personal thanks to Ed and Ash.

March 28, 2023
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, we are delighted all is resolved and you have left us a 5 star rating based on your overall experience. We are always here to help. Many thanks, Howards.

Rated 5 out of 5 stars

Excellent service

I recently purchased a C3 from Howard's Citroen,
Ed dealt with the details and arranged a test drive. He gave us excellent customer service, very polite and informative. I would highly recommend a purchase from here.

November 29, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, thank you for taking the time to leave us a review. We are always on hand to assist. Kind regards, Howards Citroen WSM.

Rated 5 out of 5 stars

Really great experience

Really great experience with Howards DS. Brought my car is for a diagnostic and turns out there was other bits to be done, Steffi and Dan went through everything with me clearly and got it all done in a couple of days. It was really handy having the vehicle health check sent through as I was able to see what was wrong with my car. Would definitely would go back.

October 26, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Philippa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Howards Citroen WSM. We are always more than happy to assist you if anything else comes up. Kind regards.

Rated 5 out of 5 stars

Very happy with our Peugeot 308 and the…

Very happy with our Peugeot 308 and the service was excellent.

September 2, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Robert Shaw, thank you for leaving us a review. We are always here to help. Kind Regards, Howards.

Rated 5 out of 5 stars

Today we picked up our new EC4 from…

Today we picked up our new Citreon EC4 from Weston Super Mare. Our sales buddy was Damon…just have to say it was an absolute pleasure to deal with him. Nothing was too much bother, (he even stayed after hours) to help us.
No pressure sales at all, just good honest advice and lots of banter thrown in as well.
Look forward to catching up with you Damon, when you ring in a day or so.
Thanks again, we anticipate many happy hours in our new car 😃

July 7, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Howards Citroen WSM! Best wishes.

Rated 5 out of 5 stars

Jack

We had a great experience with a salesman called jack he was very helpful with our neighbour who was buying her first car in many years,we weren’t rushed to make a decision keep up the good work jack regards charlie

July 4, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Charles Thomas, thank you for taking the time to leave a review for us at Howards Motor Group. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Thank you to Damon who made the whole…

Thank you to Damon who made the whole experience of car buying hassle free. The quality of the information he provided and his customer service (not to mention the coffee!) were second to none. My expectations were exceeded and I have no hesitation in recommending you.

May 30, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Madeline White, thanks for your praise and kind comments about our team. We are delighted to read your recommendation of us. Kindest Regards, Howards.

Rated 5 out of 5 stars

Absolutely 5 star service

Absolutely 5 star service! Ed and Sam were superb throughout the whole process. Informed, knowledgeable, friendly and so helpful. Made purchasing my Air Cross such a pleasant experience.

May 6, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Sarah Smith, thank you for taking the time to leave us a review. We are delighted to hear you had such a pleasant experience with us. We are always on hand should you need us. Kind Regards, Howards.

Rated 5 out of 5 stars

Great customer service and great aftersales support

When browsing for a Nissan Qashqai there was no pressure from the sales team to purchase a vehicle and I was given plenty of time and information to make sure I was happy with my choice.
Two weeks after purchasing the vehicle, the battery died but Howards, to their great credit, refunded me for the whole cost of a replacement (new) battery.
I highly recommend this company to anyone.

Phillip Middleton

March 2, 2022
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, thank you for leaving us a 5* review. It is great to hear you would highly recommend us to anyone. We are always on hand should you need us. Kind Regards, Howards Citroen WSM.

Rated 5 out of 5 stars

HOWARDS CITREON WESTON SUPERMARE SEAN…

HOWARDS CITREON WESTON SUPERMARE SEAN MAPSTONE WAS FANTASTIC VERY HELPFULL AND KEPT ME UP TO DATE WITH EVERYTHING WOULD USE AGAIN......

October 2, 2021
Unprompted review
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Reply from Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you Mr Frail for your 5* review. We are delighted to hear that Sean was fantastic and very helpful, we shall pass your kind words onto him. If there is anything else that we can help you with please let us know. Kind Regards Howards

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