Hilltop Products Reviews 574

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

RAW Apple cider vinegar, two teaspoons twice daily, is now an established part of our daily health regime. No side effects so far, seems to be helping type two diabetic control. Will be able to asses... See more

Company replied

Rated 5 out of 5 stars

I was looking for a strong banding tool that I could use to keep the claws on my pet lobster shut while I cleaned him and his tank. I used to put him in the bath while I scrubbed away on his tank but... See more

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Rated 5 out of 5 stars

I have a ford Ranger and wanted to fit myself a strut on tailgate, I was having trouble removing bolt at home so decided to drive to Hilltop garage for help. They removed bolt very quickly and never c... See more

Company replied

Rated 5 out of 5 stars

Needed a specialist heat shrink product that I couldn’t get elsewhere or couldn’t get without a 2/3 day waiting time. Visited the Hilltop Products branch who advised me not only on the right pr... See more

Company details

  1. Manufacturer

Written by the company

Hilltop Products Ltd manufacture heat shrink PVC products including a wide selection of heat shrink tubing materials, buy online for next day delivery!


Contact info

4.8

Excellent

TrustScore 5 out of 5

574 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Exactly as described

Exactly as described, fast delivery, so overall a pleasant transaction.

March 28, 2026
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Reply from Hilltop Products

Thank you for your great feedback!
We’re really pleased to hear everything was exactly as described and that your order arrived quickly. It’s great to know you had a pleasant experience, and we hope to do business with you again in the future. The Hilltop Products Team

Rated 5 out of 5 stars

Excellent service

Easy to find what I wanted. Easy to order and fast delivery. Can't fault it.

February 25, 2026
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Reply from Hilltop Products

Thank you so much for your feedback!

We're really glad to hear you found what you needed easily and that your order arrived quickly.

It’s great to know the experience was smooth from start to finish.

If there’s ever anything else you need, we’re always here to help!

Hilltop Products Team

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Rated 5 out of 5 stars

Glad to find a reliable uk supplier.

Glad to find a uk manufacturer/dustributer with extensive products of good quality. The support, despite expected delays during the Christmas period, was very good.

December 30, 2025
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Reply from Hilltop Products

Thank you for your kind feedback. We’re really pleased to hear you were happy with the quality and range of our products. We also appreciate your understanding regarding the possible Christmas period delays and are glad our support met your expectations. We look forward to assisting you again in the future.

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Rated 1 out of 5 stars

Appalling- AVOID!

I want to give them a minus mark - but sadly, one star is the lowest available.
We have an essential project for large-scale power cables and needed a bit of oversized heatshrink tubing. Phoned and made urgent contact on a Friday at 3 pm - following up with a detailed email an hour later - clearly explaining timeline for the following week's need.
Not only were they slow to recommend the right product, even though this was ordered from them within minutes of that recommendation - and despite paying a premium for before 10:30 delivery, it is SIX DAYS from our first contact, and there is still no sign of the product being delivered...
It's now cost us very dearly in terms of job time, reputation, and the relationship with a key customer, just because Hilltop and their chosen delivery company were BOTH pathetic in their performance.
I rarely tear into a business for failure and even more rarely in public - but these people have failed us completely.
Please be aware of this company's dire performance and avoid it like the plague.

December 5, 2025
Unprompted review
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Reply from Hilltop Products

We appreciate all feedback negative or positive and as per emails to you from our MD we are looking in to this issue and appreciate your further input so that it can be looked in to further. This is not our usual standard of customer service and appreciate all the information given.

Rated 5 out of 5 stars

Ordered online and paid for standard…

Ordered online and paid for standard 48hr Royal Mail delivery. After a day or so I rang the company to check to make sure my order had been placed because you never know when ordering online, plus I had never heard of this company before, anyway there was no answer so I left a message.
Well after the weekend I received a call from this company and a lovely lady said could she help me, I explained and she said it was with Royal Mail and due that day to he delivered....and it was delivered. I haven't had chance to use it yet, as for a project. So will of course update as soon as possible. Great customer service though.

November 27, 2025
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Rated 5 out of 5 stars

Spiral Hose Guard

Good service, good price all as you hope it would be!

September 26, 2025
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Reply from Hilltop Products

Hi Peter, thanks for the great review. We're thrilled you were happy with the service you received, if you need anything else please don't hesitate to reach out!

Rated 5 out of 5 stars

Fantastic experience

Great customer service
And a quality product

September 25, 2025
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Reply from Hilltop Products

Hi Nicola, thanks for your review! We're thrilled you're satisfied with our service, if you need anything else, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great product

Great product, quick delivery, what's not to like!

September 24, 2025
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Reply from Hilltop Products

Hi Peter, thanks for your review, we're glad you're happy with our service. Please don't hesitate to reach out if you need anything from us!

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Rated 5 out of 5 stars

Delivered in a timely fashion and with…

Delivered in a timely fashion and with out any issues.

August 26, 2025
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Reply from Hilltop Products

Hi Sam, thanks for your feedback. We're glad you're happy with your order, if you need anything else please get in touch and we would be happy to serve you again!

Rated 5 out of 5 stars

Great Product and Price

Fast delivery, great product, good price.

August 25, 2025
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Reply from Hilltop Products

Hi Dave, we're so glad you had a great experience with us! If you ever need anything, don't hesitate to get back in touch.

Rated 5 out of 5 stars

Strapping

Easy to find
Search engine worked well
Had exactly what I wanted
Able to verify with a human
Came right on time through regular mail

July 29, 2025
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Reply from Hilltop Products

We're thrilled you had a great experience with us! We appreciate you choosing us and look forward to helping again in the future.

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