Go Girl Insurance logo
Visit website

Go Girl Insurance Reviews 2,321

•
TrustScore 4.5 out of 5

4.3

Insurance Broker
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive pricing, often finding it significantly cheaper than other providers, especially for new or provisional drivers. The service is frequently described as easy, smooth, and hassle-free, with many appreciating the straightforward process of getting a quote and managing their policy. The website is also praised for being user-friendly and simple to navigate. However, some customers also noted issues with customer service, describing it as unhelpful, unprofessional, or slow to respond. A few people experienced difficulties with the website, such as logging in or making changes to their policy, and some were dissatisfied with how certain policy adjustments were handled or priced.

What people talk about most

Price

Users describe positive interactions with price, often finding competitive and affordable quotes, especially... See more

Service

Clients share positive opinions on service, highlighting quick and efficient processes, helpful staff, and... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found the support team responsive,... See more

Website

Consumers find the website experience to be positive. Many reviewers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found Go Girl car insurance really easy to use and deal with. The website is simple to navigate, getting a quote only takes a few minutes, and the policy details are clear. Whenever I’ve needed t... See more

Rated 4 out of 5 stars

Good price and easy to use web site. Good that things like handbags are covered too. However, I travel a lot and did not realize I had to send in my proof of no claims as other insurance companies n... See more

Rated 4 out of 5 stars

Switching to GoGirl was easy and all the documentation is easy to find and download from the website. They came in with a good price for a provisional driver without the black box so it made the decis... See more

Rated 4 out of 5 stars

At my age insurance companies seem reluctant to insure me for a second year (no accidents in the meantime) so it was a relief to find Go Girl Insurance was relatively cheaper. Waiting to see what happ... See more

Company details

  1. Insurance Broker

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 2 out of 5 stars

Awful customer service

Awful customer service. Rang in to let them know that my employment had changed just three weeks before the policy is due to end to be told I have to pay an additional £93. Asked for a renewal quote and they said they couldn't until I had paid the £93. I bought insurance elswhere and won't go back to this shambles

November 17, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi Tom. We are sorry to see this review and your dissatisfaction regarding charges to amend your policy. If you would like us to look into this further for you, please email us at feedback@sabre.co.uk, ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Advertisement
Rated 1 out of 5 stars

Appalling service... rip off

I used Compare the Market to get a quote for car insurance. The policy would be in my name with my wife and 17 year old daughter as named drivers. I made a mistake with the license type for my daughter (I stated provisional but she now has a UK full). GoGirl were the cheapest so I went ahead. As soon as I realised I had made the mistake (just over 1 hour after I had taken the policy out) I contacted GoGirl. Using the chat facility through their website, I spoke with Lauren (not sure if there was also an element of AI being used). I explained the situation and was informed the cost of the policy would increase by just over £2500 per annum. I requested cancellation and was told they would charge me £45 for my troubles... I think this is a totally disgusting charge which should not be allowed. The charge was reduced to £25 which I very reluctantly accepted. I will not be using GoGirl again and highly recommend that you do the same. Appalling service.

November 11, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi Colin, we're sorry to see this review and your disappointment regarding the change in premium following an amendment to your policy. If you would like us to look into this further for you, please email us at feedback@sabre.co.uk, ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Advertisement
Advertisement
Rated 5 out of 5 stars

Helpful, thorough & professional!

The two ladies I spoke to at Go Girl were incredibly helpful, thorough and professional. They knew exactly what they were doing for my slightly out of the ordinary requirements. The best bit was that the price ended up being less than I had been told through the comparison website! Very happy!

October 30, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look