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Review summary

Created with AI, based on recent reviews

Evaluating 1,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the careful handling of products and the efficiency of the service, with deliveries often arriving as scheduled and sometimes even faster than anticipated. Reviewers frequently mention the convenience of real-time tracking and clear communication regarding delivery status. However, some people were dissatisfied with the order process, citing issues with communication regarding delivery attempts and difficulties with tracking information. A few customers also experienced problems with missed deliveries or packages being delivered to incorrect addresses, leading to frustration and delays.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Staff

Users describe positive interactions with staff, frequently highlighting their politeness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Product

Reviewers highlight positive aspects of product. Many customers report that products are as described,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall good. Very concerning when the staffs were checking the functionalities and the accessories on their wrist were gliding along the leather we paid extra money for.

Rated 5 out of 5 stars

The two delivery guys were stellar (what a hard job getting these extremely heavy packages from the massive truck and into our house, including up about 6 front steps). They were courteous, respec... See more

Rated 5 out of 5 stars

My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. You... See more

Rated 5 out of 5 stars

The guys who did the delivery were great. The only issue was the delivery window was 9am until 9pm which made booking the service elevator on advance impossible. My building management weren't happy w... See more


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly delivery

The item was delivered quickly, the delivery person spoke in a friendly manner and caution for packaging was obvious.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Curetous and professional

I appreciated the driver calling me in advance to tell me he would be here soon. He was professional and courteous. He brought in the heavy boxes into the house, which was nice.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Go bolt is a terrible delivery service

The delivery driver delivered my package to the wrong address and after emailing them several times they did absolutely nothing to rectify the issue. We received a simple e mail back telling us that we now have to get in touch with the merchant to "initiate a claim" because it's now considered a lost package. So because their driver couldn't read the address clearly labelled on the package we have to go through the website that told us to contact the carrier.

April 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I would give this company zero stars if…

I would give this company zero stars if I could. They are terrible. I will stop ordering from Zara because of it. The package never arrives. Ive ordered 5 times and each time Go Bolt says it will be delivered and never does. Ive had things marked as delivered and the picture shows it on the back of a truck. When I reached out to customer service she asked if there was a note I could leave for delivery. When I asked what might be helpful she says " perhaps where the front door is located...." I live in a residential building in NYC where I have at least 5 people working at any given time. When a package is not delivered Go Bolts website says that the "business was closed" or " I was not home". They are a complete scam. I feel they have ser this company up so there employees can steal goods.

April 9, 2026
Unprompted review
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Rated 5 out of 5 stars

My Vancouver Townhouse address doesn't…

My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. Your driver obviously read the delivery instructions and found my place!!! Thanks.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Kind and flexible service

The delivery drivers were communicative and flexible. I was scheduled for a later delivery and they called and offered to drop it off earlier while they were in the area. It worked out great and they carried everything up two flights of stairs to my apartment without me even asking. Very kind and courteous.

April 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Tracked the Delivery van and later saw…

Tracked the Delivery van and later saw him coming
Waited for the delivery to the door
The driver was very pleasant
He put the parcel on the top steps so I could reach it easily
He took photos of the delivered parcel
That made me very happy

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived when anticipated

Arrived when anticipated, delivery person followed instructions and buzzed me. Safe delivery in an apartment building where lots of packages left in the lobby go missing. Thank you for following my instructions.

April 8, 2026
Unprompted review

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