GoBolt delivered my IKEA order on time. It was helpful to be able to track the progress of the delivery. I received texts to update me on the time of the delivery that morning. The delivery people, Ab... See more
Location
Switch locationAges Drive 903, K1G 6L3 Ottawa, Ontario, CA
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See what reviewers are saying
The personnel were very friendly and fun to deal with. They were courteous and efficient. I have not had good previous experiences with go bolt but this team was amazing.Thank you to them.
I received notices keeping me up to date and for the delivery it was a really fast too thank you!! You are the best delivery experience I have had!!
Unprofessional horrible company. Attempted to deliver a 30” refrigerator with a tiny dolly , damaging my entry step. Tilted it over 45 degrees. Second crew was stellar but the fridge had a door manuf... See more
Company details
Written by the company
GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.
Contact info
Ages Drive 903, K1G 6L3, Ottawa, Ontario, Canada
Hasn’t replied to negative reviews
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Notifications were timely
Notifications were timely. Delivery was faster than I anticipated.
Great Drivers
The drivers were very friendly, helpfull and courteous.
Delivered right to my apt door!
Nice hard working team
Nice hard working team. A pleasure to deal with. Thanks.
Very polite delivery, easy to track
Very polite, efficent service, easy to track on-line.
Very courteous and professional
Communications were great, I knew exactly when the package would arrive and it was delivered directly on my doorstep. The gentleman who delivered the package was very polite and professional. Would 100% recommend.
Quick and reliable
Quick and appreciated the messages to track delivery
I received notices keeping me up to date
I received notices keeping me up to date and for the delivery it was a really fast too thank you!! You are the best delivery experience I have had!!
Great delivery men!
Great delivery men! Efficient, friendly, took all the time needed.
Perfect Experience
Communications and updates were clear and consistent. Great delivery timeframe and immediate delivered notification.
Excellent
Bolt kept me well informed regarding my delivery. Excellent service.
quick easy delivery
Delivery was o time and the guys were very helpful
Great I love it 💯💯💯💯💯💯💯💯
Never ever use Gobolt !!! I have not received my package despite…
I have not received my package despite the tracking showing “out for delivery “for 9 days . Contact with Gobolt via email specified “will be delivered on next available date “ and no further specifics . They have had the item for 15 days . They need better tracking details, better contact response and resolution. Just own that they lost my item in time for me to order again and receive before Christmas. Never ever use Gobolt!!!!!
Thanks for a speedy delivery it’s my…
Thanks for a speedy delivery it’s my third one so far
Exceptional service!
The package came very quickly and the driver was very thorough every step of the way! I was able to see where the package was at every time, which helped me prepare for the arrival. I will definitely use this service again when needed. Thank you!
I never received my order
I never received my order, it was left out in the open to be stolen. the picture the driver used isn't even part of my building. I did walk the area and even asked the next building over if they saw my package. I've asked my manager if they saw it anywhere and they said no.
please get me my package or give me a refund.
Ignored emails, cancelled deliveries
Small package from tentree was stuck in Dunrobin (my neighbourhood) for 10 days. Reached out to GoBolt customer service, they claimed it would be delivered the next day (12 days after first being scanned in Dunrobin). Package was not delivered, I reached out again, they claimed it would be delivered the next day. When it wasn’t delivered that next day, I reached out, message was ignored. Reached out again the next day, message was ignored. Later that day, the tracking said “cancelled delivery” with no email explanation. There isn’t a customer service to be found anywhere on the internet.
Terrible customer service. Will not be ordering from businesses who use GoBolt as a courier again, unfortunately.
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