Reply from frigg.com
Thank you so much, Fernanda!
We’re delighted to hear that your order arrived quickly — it means a lot to us that you’re happy with your experience. 💛
Pernille, FRIGG.com
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Company details
Written by the company
At FRIGG, we believe that even the tiniest details deserve the utmost care. Born in Denmark in 2021, FRIGG is a baby brand rooted in Nordic design traditions, motherly love, and a mission to create the safest, most comforting pacifiers in the world. Every FRIGG pacifier is thoughtfully crafted and 100% made in Denmark - from initial idea to final product. We design with purpose: to protect, to comfort, and to connect. Inspired by the Norse goddess Frigg, the divine protector of children, our pacifiers are a symbol of care, trust, and gentle strength. Just like a mother’s love, FRIGG is always close, always reassuring. We never stop improving. Our innovative Click-Lock® System, thorough safety testing, and soft, baby-safe materials ensure that every FRIGG pacifier lives up to the highest safety standards - and your expectations as a parent. Whether it’s the elegant scallops of Daisy, the storybook charm of Fairytale, or the protective shield of Little Viking, each design reflects our Scandinavian roots and the emotional bond between parent and child. FRIGG is more than a pacifier. It’s a promise of care, calm, and craftsmanship - made to support your baby’s well-being and bring peace of mind to parents.
Contact info
Omega 9, 8382, Hinnerup, Denmark
- info@frigg.com
- frigg.com
3.6
Average
5 reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
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Good customer service
Our order wasn't complete so I contacted the customer service and we searched for a solution. Eventually they sent the missing item. This all went very smooth!
September 8, 2025
Reply from frigg.com
Dear Sarah,
Thank you so much for your kind review! We’re glad we could resolve the issue quickly and that everything went smoothly. We truly appreciate your patience and support. 💛
Pernille, FRIGG.com
Slow delivery and wrong pacifier
The delivery took two weeks, I got the wrong pacifier and it’s already broken after two weeks use.
July 21, 2025
The shipment has still not arrived…
July 9, 2025
Reply from frigg.com
Dear, Stefánia! 😊
Thank you for your review – we're truly sorry to hear that your delivery hasn't arrived yet. We completely understand how frustrating it can be to wait for a parcel, especially when expectations are set.
As stated in our delivery policy, shipments are delivered on weekdays only, within approximately 2 to 8 business days.
Today marks the 8th business day, and according to the tracking information - which you also have access to - your parcel is currently loaded onto the delivery vehicle, meaning it will hopefully arrive today.
We truly appreciate your patience and hope the delivery reaches you very soon. If you have any further issues, or if it doesn't arrive as expected, please don't hesitate to reach out to our support team directly at info@frigg.com – we're here if you need any assistance. 😊
Wishing you a wonderful summer! ☀️
Kind regards,
Mathias
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