Forge & Foundry Reviews 115

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their unique designs and excellent craftsmanship. Many appreciate the swift delivery and beautiful packaging, making their purchases feel special, especially when intended as gifts. The customer service also receives frequent commendation for its helpfulness and efficiency, with many people noting the personalized and reassuring interactions. However, some customers also noted issues with communication, mentioning a lack of updates on their orders or a preference for a direct contact number. A few people reported receiving broken items, though the company generally addressed these concerns.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent craftsmanship,... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the prompt... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic find this company has been. I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging. Unfortunately I ordered one that was too long. I e-mai... See more

Rated 5 out of 5 stars

Purchasing from the Forge and Foundry website was very easy, communication was great, swift delivery and the bracelets are beautiful and excellent quality. As I have very small wrists, I needed t... See more

Rated 5 out of 5 stars

What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more

Rated 5 out of 5 stars

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received. Quick delivery followed by a sincere email from Olivia checkin... See more


Company details

  1. Jewelry Store

Written by the company

Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Platted leather bracelet

Easy site to browse and choose from.
My purchase arrived quickly and packaged very well. The presentation box was spot on. It’s a present for my son and felt it was a suitable box to give to either sex.
The follow up email is a special touch.
Would definitely order from this company again!

September 30, 2025
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Rated 5 out of 5 stars

Great experience

Fast delivery! The pieces are beautifully crafted! Great costumer service, many thanks to Olivia! Well done 💛

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Just keep doing what you're doing

Just keep doing what you're doing, The products are amazing and the service is amazing and efficient. If any problems or questions they respond back to you fast . High quality products with great service and friendly staff. Delivered on time and looked beautiful not given it to my BF yet as it's a birthday gift. Can't wait to see his face when I do ☺️ Thank you!

September 7, 2025
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Rated 5 out of 5 stars

Gorgeous leather bracelet

I bought a leather bracelet to give to my son on his wedding day, it was absolutely gorgeous and he loved it.
Quality & delivery are excellent and I would certainly buy and recommend Forge & Foundry.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

New customer for life....

Just a great experience from start to finish. I was looking for something simple and classy and found it at Forge & Foundry. Excited by the product, impressed by the presentation and blown away by the old school customer service. You've earned a loyal customer. Thanks

August 18, 2025
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Rated 5 out of 5 stars

Fantastic service

Besides the two gifts I bought titanium cuff and twisted adjustable bracelet I bought, the service is faultless. Beautifully packaged, quick delivery and brilliant customer service.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Forge and Foundry

Purchasing from the Forge and Foundry website was very easy, communication was great, swift delivery and the bracelets are beautiful and excellent quality.

As I have very small wrists, I needed to make it fit, and although it took some effort, it's now the right size and I am exceptionally pleased with it. My son also loves his and hopefully my daughter will be equally as happy with hers.

Thank you very much for your beautiful jewellery.

June 1, 2025
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Rated 4 out of 5 stars

Great product but improved communication needed.

Before ordering from this company I emailed them twice enquiring about some item specifics,unfortunately both emails went unanswered.
In the end I took a chance and ordered the item hoping that it would be ok.
When the item arrived it was extremely well packaged and the item itself was better than expected so overall I’m a happy customer.
No five stars though as I feel the communication could be improved.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a couple of pendants from…

I purchased a couple of pendants from this company. Right off the bat, I was impressed with the quality of the pieces. Very easy to deal with in shipping and ordering. I highly recommend purchasing from this company if you’re looking for affordable but high quality pieces. My brothers also have pieces from them, and I intend to get more stuff from this company in the future.

April 16, 2025
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