fal Reviews 

Added money to account but locked from using any paid features, redirected back to billing. No reply from support.

I was sceptical given all the negative reviews, however my experience ended up being really smooth. My use-case was simply adding credits ($10 when I need it) to generate images. No plan.

Have had no issues with payments or anything mentioned frequently here. I'd recommend looking up how reliable fal is for your use-case.

Paid for a LoRa that did nothing at all, even with 3000 steps and for a simple concept, and i have experience with local training and the settings were right.

The site's great but it's the credits that irritate me. Everytime I type in the amount of money I use to buy the credits the same amount of credits is the same amount as the money I put in. I'm tired of that. Like $10 for 10 credits and $50 for 50 credits. I just hope that one of these days the fal guys upgrade that so it's $10 for 100 credits or $100 for 1,000 credits.

great for automating and batching AI generations, all the latest models

Good service, prices for some models much cheaper than anywhere.

They do a great job with having all the needed models for great prices.

I've been using Fal.ai for my business for two years. So far, everything has been really smooth. The app is great. I don't have any complaints.

After I created an account and added money, my account got locked. Haven't been able to try or use the service at all. I emailed their support but haven't received any reply yet, and it's been over a week. I can understand that automatic fraud systems might be needed, but make sure you offer (fast) support and service to fix the problem for real customers. This is a terrible first experience!

Oozes Scam
Had a look last night as it came up high on the search engine, but just before generating, I saw the loopholes which were in plain sight.
These were methods used by so many companies in the past to trick folk out of their cash.
I came here to see if this was an issue and it absolutely is.
This, coupled with a dump in positive reviews, 'with a shout out to Nick's, 'great service you guys', sends alarm bells ringing, as I can't see anywhere that customer service cares to answer anyone on here.
Yet another badly monetised trapdoor business with a single orientation.
Get the feeling that this is a proper steer clear operation.

A year ago I would have recommended them, but things have changed and they are truly terrible.

They operate on a credit balance and you purchase based on credits it quotes you, getting warnings when you're close to your limit.

Except it then randomly charges more and starts sending you invoices and rude emails that you haven't paid. You increase your balance but it won't use that.

You email them asking why they are charging you when they explicitly state that you can only generae based on your credit balance, but then add random charges with no explanation. They don't reply. They have ZERO customer support.

And their Seedance 2.5 implementation is completely unusable. Every single time it tells you that there was an error because you included a "real" character in your reference images even though there are none - just ChatGPT generated images. Seedance is known to be overly-agressive but every other platform this causes them to ask you if you have permission for the likeness, and if you say "Yes" the video gets rendered. Not FAL.AI - it just errors and errors and errors. So now you have a bunch of money you've given them that are sat there and you can't use.

Terrible company. Broken implementations. Hidden charges. Zero customer service contact.

DON'T GIVE THEM YOUR MONEY!

Excited to try the service, the sample image ran fine. But, when I signed up and added my own material, I consistently experienced technical issues. The support is non-existent, but more importantly I feel whomever designed (or approved) the UI/UX may not have thought this through well.

Very disappointing experience with fal.ai.
We added $20 in prepaid credits specifically to test video generation. In less than one hour, we were unable to successfully view or receive even one usable video, yet the entire $20 balance was gone.
Even worse, the account did not simply stop at $0. It continued charging and now shows approximately -$11.20, meaning the account says we owe an additional $11.20 beyond the prepaid amount.
Automatic recharge was disabled. We expected the service to stop once the prepaid $20 was exhausted.
So our experience was: $20 deposited, no usable video received, credits exhausted in under an hour, and an additional negative balance of about $11.20.
This has been extremely frustrating and feels very unfair. We have contacted support and are requesting a full explanation of every charge, removal of the negative balance, and a refund or restoration of credits for failed or unusable generations.
Based on this experience, we cannot recommend fal.ai unless this billing issue is properly resolved.

Don't sign up or give your credit card details to this scam people. waste of time

There is no such thing as free trial. Why would people pay fro your service if they can not even try it, how can we know your service is any good?!

Haven’t been able to generate anything with the free credits it’s talked about. Doesn’t even give me the run option even after I’ve fed it an image selected a model with three generations. Wasted about 30 minutes with this. Very disappointing.

I was a strong advocate. The platform and tech are genuinely good. That makes this more disappointing.

A year ago I activated $2,000 in credits offered by the Fal team at a hackathon they were sponsoring. Over that year I spent somewhere between $200 and $300. Last week, with no email, no warning, no communication of any kind, the remaining balance was wiped.

Credit expiry isn't unusual. Not communicating it is. Only when I reached out myself did they confirm what had happened, tell me nothing could be done, and point to a small notice buried somewhere in the platform. That's it.

No proactive comms. No goodwill. No attempt to retain a developer who'd built multiple apps on their platform and intended to build more. In a space where developer trust is everything, that reads less like an oversight and more like a policy.

My advice: the tech is worth exploring. The support is not. If developer community matters to you, look for a platform where it matters to them too.

never use this company's service, if you enter ur stripe credit card link, u have near zero ways to disable it charging whatever it wants. For example i was using it for some google ai video generation and added prepaid $xxxx, but then it exceeds xxxx it still continues to show up as though i owe it $. Reaching out is impossible, it has no support , no contact person.

They literally rip you off, whenever they can, make you pay like 15$ / million output tokens for a 2B LLM model!!!. Like that's the cost of Sonnet-4.6.

This is AI - but a Scam. The Scam is done by NOT following your instructions. Simple instructions that should generate images or animations get skewed so that it takes multiple tries to approximate what you want. So, the low cost that appears to be an advantage is actually bait to get you to waste your time. The AI repeatedly does things that are tagged as negative weights. And, if you provide negative ratings & they discover it, - your experience will degrade so badly that the intent to sabotage you is obvious. Prompts will produce hideous images and you will not be able to log into the animation option to use prepaid credits! I have personally experienced this so I know what I'm talking about. This scam company isn't only half-assed, but outright vindictive. Steer clear of them.