The support Team is great , they are true Warrior who understand customer needs
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They accept that they are charging…
They accept that they are charging inappropriately but say that to accommodate the client in transparent manner is not in their policy. Take a look on their emails. Be cautious before any purchase.
Hi Muhammad,
Thanks for the detailed report and the attached transcript. Here is what we found.
On the credit consumption
The preview environment ran into a system-level file-watcher limit, which caused the Metro bundler (the tool that builds your Expo preview) to crash and restart repeatedly. Each restart failed the same way, and the agent spent a significant number of iterations trying to work around a limit that sits outside the agent's control. This is what produced the "bad gateway" symptoms and the extended session.
A workaround has been applied to your preview (file watching disabled), and your Metro bundler is currently running normally. You can continue building. The one trade-off is that hot-reload is off until the underlying limit is raised, so code changes will need a manual preview restart to show up.
We have reviewed your credit refund request, and we will not be able to grant any extra credits for this issue.
On the currency symbols (₹ vs PKR)
The app was built with the Indian Rupee symbol (₹) in place across the sales, credits, stock, farmers, and home screens. This is a code-level fix you can make directly.
You can tell your agent:
"Replace every ₹ symbol with Rs. across the app. The currency for this app is PKR (Pakistani Rupee), not INR. Update sales.tsx, credits.tsx, stock.tsx, farmers.tsx, and index.tsx."
Once the agent applies the change, restart the preview to see the updated symbols.
Best regards,
Emergent Support Team
Hi Muhammad,
I understand the frustration and want to address both parts directly.
On the credits
Our position here stays the same: we are not able to grant any additional credits for this session. I have reviewed the request again against our policy and this is not something I can adjust.
On the currency change consuming more credits
The change from ₹ to PKR is a small, targeted find-and-replace across five files (19 occurrences in total). Sent as a single scoped instruction, it should be a very short session, not another long one. Your Emergent Standard subscription refreshes each billing cycle with a fresh credit grant, which will be available for this and your continued build work.
Where you stand right now
Your preview is running and the app is functional, so once you are ready you can send the currency prompt to your agent, restart the preview, and the updated symbols will show up.
Joining a Class Action against Emergent
We are are start up that signed with a fashion venture to launch our product and beauty shows with them.
They used Emergent to build their website and Emergent have stopped the website from launching since 5th July 2026 costing us bags of money.
They showed us screenshots that Emergent have deleted all our uploaded content and other Clients who had material that was playing on the site, their media no longer works.
Trust Pilot say you can only post if you have had experience g the product or service, well this is our experience.
FOR EVERYONE AFFECTED BY EMERGENT'S CRIMINAL SCAM
We have been referred to a Charity who form Class Actions and pay for all the legal costs as long a there are a minimum of 500 people who want to make
a claim against the same company or group of people.
They know about the Emergent Trust Pilot Reviews but Trust Pilots rules about promoting other businesses makes it hard to promote what they do ot everyone here whose been affected.
I can't even promote them or my Post will be deleted.
Apparently the Charity's going to be contacting Trust Pilot to find a way to get help and info to you all without infringing on their policy.
We've checked them out and they are legit.
You literally don't need to pay any money all the legal costs will be funded by them.
They don't ask you for money, or card detail, bank details or anything like that
All you need to show is that you have evidence and bank transactions of payments to Emergent
Its passed to a Solicitor who greenlight your case is strong enough for the Class Action and then you are signed up.
That is it.
The only Clause is the funding is for 500 Claimants and up so we all need to come together to get our money back.
I would advise to get all your stuff together and be ready.
We were told to do this and have this ready to present:
Collect the Evidence
Take screenshots, emails, zoom calls
From 13th July 2026 Emergent's Landlords and Investors were made aware of Emergent's criminal activity and were provided withevidence.
They all have failed to act
Under the law, a Commercial Landlord is legally obligated to take steps if they are informed that a tenant is carrying out criminal activity.
The Landlord can suspend or terminate access to their premises (office) as they investigate or until you confirm that the criminal activity has stopped.
This means they are now made liable for anyone who endures further losses, criminal behaviour of site or web build deletions, fraud or misuse by Emergent from 13th July 2026. Anyone.
MAKE EMERGENT PARTNERS LIABLE:
Contact the Investors
- Khosla Ventures
- Softbank
Contact the Emergent Landlord
- CBRE for the 255 California Street office
- WeWork UK, US and India for the Bangalore office
Write a short Statement:
Dear Sirs,
Under the UK Computer Misuse Act. (1990) The US The Computer Fraud and Abuse Act of 1986 (CFAA) and the Indian IT Act 200, Emergent are carrying out illegal activities and doing so in your property.
Fraud by False Misrepresentation:
Emergent have made these claims that is Web Builder App can do the following:
1. Deploy in minutes
2. Build complex apps in minutes ready to ship
3. No Code required
I have relied on these claims and spent £XXXX
These claims have not worked (Use whichever applies to you)
1. My site has not deployed
2. I have not built the site inminutes
2. The site is not functional and does not work
3. They keep giving me technical code instructions that do not work but cost me further to do
Criminal damage: (Use whichever applies to you)
- unlawful deletions to my site (features, pages, code that is built and created is deleted and I am charged again to re-build them)
- unlawfully restricting access to my IP
If Emergent do not rectify these issues by XXXX (give up to five working days time and date) I will be joining a Class Action and making you liable for your refusal to take approporaite action since 13th July 2026 which is teh date you were first notified of Emergents criminal activities"
Most likely they will ignore you and do nothing.
Do not let this bother you
The point is that you reported Emergent's criminal behaviour and they failed to act.
This will make them liable before the Courts
ALL YOU NEED FOR THE CLASS ACTION IS:
Your evidence
Your proof of Transactions
Your Emails to the landlords and Investors
And the amount you are claiming for which should be calculated using the following:
- The Amount you spent on builds, re-fixes that did not work
- Damages - personal life affected
- Losses - unable to trade
- Injury To Feelings - unresponsive emails, unfair practices i.e refusing to refund when it is clearly the Agents fault
- Interest - amount per day you wish to add from the day the Suit commences
It is all free
You just have to sit back and let the Charity and their lawyers do the rest.
Very simple and easy to use
Emergent is very simple and easy to use. I am a content creator and also entrepreneur, i was able to build software quickly just by describing what I needed through prompts, without having to understand complex coding. We are in an era where the cost of creating software has now drop significantly! =)
Emergent give me a freedom to make…
Emergent give me a freedom to make ideas in my brain come to live and tested in a short time, as a business owners it save me time and resource to build my own system
It's been incredible
There is no real support team
There is no real support team, they dont stand behind their ai and its a endless money grabbing loop.Do not use emergent its a waste of time and money.

Reply from Emergent
Surprisingly powerful AI builder
I’ve been really impressed with Emergent. The fact that you can build almost anything just by describing your idea is incredible. It’s fast, intuitive, and the results are much more complete than I expected. Definitely one of the most useful AI tools I’ve tried.
Horrible customer service
Horrible customer service, always issues with the platform, continually pay tokens for the AI doing things incorrectly. Program was pushed way too fast too market, and they literally do not care about their users. Even their own advertising shows they are giving money away to locals, and charging overseas customers way more. I would suggest using any other program then emergent.

Reply from Emergent
I am sharing my personal experience…
I am sharing my personal experience with Emergent to warn other users.
I tried to cancel my subscription myself, but it was impossible. I had to contact their support team, who confirmed that my subscription had been cancelled.
Despite this confirmation, I later noticed that another attempt was made to charge my bank account. Because of this, I emptied my account and instructed my bank to block any future payment attempts from this company.
This experience has caused me to lose confidence in their billing practices. I believe a cancelled subscription should never result in additional payment attempts.
I strongly encourage anyone considering this service to carefully review the subscription and cancellation process before providing payment information.
This review reflects my personal experience.

Reply from Emergent
Emergent quite literally made my dream come true
For over 5 years I have had an idea in mind without the coding ability to create it nor the cash to pay a team to do it for me. Then Emergent emerged and that all changed. eane.eu is my vision realised in weeks instead of years. It's an online academy providing free micro training courses across Europe in 10 languages - and counting. Working with Emergent meant that I could just give it my creative inputs and it listened, understood and made it happen. I've heard the expression 'make your dreams come true' many times but this is the first time that I've seen my dream actually come true. I can't recommend Emergent enough. Thanks to the team there. You've made this Irish man very happy and provided free training for a growing number of people.
Useful tool
Emergent's functionality is second to none. It's an incredibly useful tool for bringing almost any idea you can imagine to life. It has genuinely improved the way I work and has helped me save a significant amount of time, allowing me to focus on other important aspects of my business.
Without a doubt, Emergent is a tool that can make your daily workflow more efficient and your business more productive. That's exactly what you hope to get from a service like this.
Yeah I built my attendance tracker…
Yeah I built my attendance tracker using Emergent..It's actually great to use and easy to identify things..In a nutshell, it's a Nice experience
Building website and mobile app are so…
Building website and mobile app are so easy in emergent.
Emergent is easy to use and helps me…
Emergent is easy to use and helps me build apps much faster. The platform has many useful features that make development simple. The support team is quick to help whenever I have a question. I like that new updates and improvements are added regularly. Overall, I have had a very good experience using Emergent.
Emergent: Stupid Opus8 Agent. Unhelpful and dysfunctional platform & 'Support'.
I have now used Emergent platform intensively virtually daily for some 6 months to build a single app.
Initially, the Agent itself, but not the platform or support, was excellent. Built stuff really well and smart.
Recently, say 1-2 months ago, that seemed to change and the Agent became increasingly and constantly stupid and incompetent, making really stupid errors. so it took much longer to get usable results.
I have since discovered that the Emergent 'system' chnaged the Agent being used to Opus8, which was meant to be more 'powerful' - in practice what it was, WAS really stupid and incompetent, AND 5-10 times more expensive. What a double whammy.
Desite my complaining to Emergent 'support' staff several times that the Agent had seemed to suddly become much more stupid & incompetent (not realising that the Agent had been changed),
Emergent support staff NEVER actually replied to me about that, NOR did they point out that the Agent had been changed to (supposedly) smarter model, and certainly much more expensive to use. Fk no.
Now i do not expect perfection or nevber any errors - the design process is a reiterative process, and tyhe 1st version is rarealy the best.
BUT. A couple of examples.
This new Opus8 Agent deliberately set a internal process that was polling and downlowndoading POP emails to actually DELETE those emails from the POP account, and this was in the DEV environment, so the PROD environment could never get them. Of course , the Agent aghrued for ages that there really wasn't a problem for teh divergingh numbers of emails downloaded. And when we finally fg worked out what teh Agent had done and fixed it, what the Agent then did was turn off the POP poliing completely instead. So then we had to identify and fix that, with the Agent always arguing there was no problem, and if there was, it wasb't its fault.
Having eventually fixed those introduced critical faults, remember at rapacious rates goobling up Credits, then unbelievably, the fg Agent some weeks later turned off OP polling AGAIN.
And on and on we went with more and more money for credits.
As per above, at the same time, Emergent system was now always incredibly rapacious, goggling up Credits at an incredible rate - including the stupid errors of course.
And what i have only NOW just tried and found that swithing to teh Sonnet6 Agent, tywo things simultaneously happened - sufddenly i got my old really smart Agent back again - at a cost almost 1/10th of what it had been costing me for months of fg stupidity.
And Emergent's management (if there is one) and 'support' totally ignored the errors - they were almost always totally dismissive, totally ignoring, totally dissembling, obfuscating, and just DISHONEST, about the credit usage, and the stupid incompetent errors,. and, the Credits both MAKING those errors and MORE Credits fixing them.
And their site, their platform, their processes, their UI/UX is likewise very dysfunctional to try to use.
Just a confused & confusing structural UI/UX mess.
Just today, i discover that they took 50 Credits for hosing - which in itself is fine - BUT no notification before OR after, no accounting, no invoice.
And their so-called Credit System (when you find it) - cannot print, cannot save, cannot search, no Credit Usage Reports.
Really opaque.
I am sort of locked into existing. porting it to Vercel/Mongo would be a real pain, and then i would need to switch dev and support.
This platform really help me in build…
This platform really help me in build app quickly and efficiently . After looking the app which I build for managing my store inventory my staff doesn't believe that I build that from zero . App working fine and if I face issue some while working on app I just wrote them mail and team help me.
The support Team is great
The support Team is great , they are true Warrior who understand customer needs
The Real value
The Experience is great even non-technical learns technical things and end up building a workable project with great Ai Orchestration experience. The best part of this platform comparing to other vibe coding platform is experience and the power to produce the output more than expected with brainstorming and best agents with great models.
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