I’m thoroughly impressed with the quality of the Mòr C glasses I ordered. They look fantastic. I’m planning to order the Mòr Es in their upcoming release. I also genuinely appreciate their prompt a... See more
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Review summary
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I’ve followed Banton on Instagram for about a year and have loved their updates and watching an independent, creative company, grow. The passion they have for their product was clear… and their prod... See more
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Absolutely love my new pair of Banton Framework glasses! This is my third pair now and everything from the design, details, finish and customer service is superb - I'd highly recommend them to anyone... See more
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Banton Frameworks are a company of just two- Jamie & Lucy and their customer service and glasses are absolutely first class. It surpasses many companies who have their own customer service team... See more
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Company details
Written by the company
*Limited edition eyewear. Released 6 times a year.* Our eyewear is handmade in the UK from the finest materials and the highest quality components to create investment eyewear that is built to last. Eyewear straight from the hands that made them.
Contact info
Banton Frameworks, G140QQ, Glasgow, United Kingdom
- hello@bantonframeworks.co.uk
- bantonframeworks.co.uk
4.8
Excellent
85 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great glasses even greater customer service.
I’m thoroughly impressed with the quality of the Mòr C glasses I ordered. They look fantastic. I’m planning to order the Mòr Es in their upcoming release.
I also genuinely appreciate their prompt and personalized response to my emails. It’s refreshing to deal with a business that doesn’t rely on intermediaries. This is the kind of business I’d love to collaborate with. .
April 30, 2026
Unprompted review
Reply from Banton Frameworks
Angel, thank you for taking the time to write this, it really means a lot to Lucy and I.
I’m so glad the Mòr C has landed well with you. It’s one thing for us to make them, but hearing that they genuinely hit the mark when they arrive… that’s the part we care about most.
Appreciate you noticing the way we run things too. Keeping it direct and personal is a big part of why we do this the way we do.
And the Mòr E next… great choice. Looking forward to getting that into your hands.
Lucy & Jamie, the makers x 🙂
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Great Glasses - fast and inexpensive repair!
I had my g-burg frames for a while now. I am wearing them almost every day for the last two years. Recently, the branches got a bit loose. I was in touch with Jamie for the repair. It took only a few days, was quite cheap (45 pounds) and my glasses now look brand new. The quality of these glasses is exceptional and with a repair service like this, they last for years.
April 27, 2026
Unprompted review
Reply from Banton Frameworks
Hi there Edouard,
Thank you so so much! 😊
Two years of daily wear is exactly what we design our frames for, so it’s great to hear they’ve been holding up well for you. And I’m glad we could get those rivets tightened and the frames freshened up quickly.
That “like new again” feeling after a repair is something Lucy and I really care about. These things should last, and a simple fix should keep them going for many more years.
Thanks again for taking the time to share this, it genuinely means a lot.
Lucy & Jamie, the makers x
The quality of the frames is excellent
The quality of the frames is excellent, although they were just a little narrow for my face. That said, I have adjusted frames before and will do so again once the lenses are fitted.
Keep up the good work, I am confident you are well on your way to building a very successful company.
April 24, 2026
Unprompted review
Reply from Banton Frameworks
Hi there Kevin,
Thank you for taking the time to leave this, I really appreciate it 🤝
I’m glad to hear the quality came through straight away. That’s always the bit Lucy and I care most about. On the fit, it sounds like you’ve got a good handle on things, and once the lenses are in and they settle into daily wear, they should feel that bit more dialled in.
And thank you as well for the kind words at the end, that genuinely means a lot to Lucy and I!
Lucy & Jamie, the makers x
Just AMAZING!
Just AMAZING!! Lucy and Ross are so customer focused and attentive it was the best customer experience I’ve ever had…my glasses arrived today and they are a work of art !!! Honestly…buying again ❤️
April 20, 2026
Unprompted review
Reply from Banton Frameworks
Hi Paul,
“Work of art” - I’ll take that all day 😊
Really appreciate you writing this. It’s great to hear the whole experience felt that good from your side, not just the frames themselves.
Lucy and I spend most of our time quietly working away in the background, so messages like this are a proper lift when they come through.
Enjoy the glasses, and we’ll be here when you’re ready for the next pair.
Lucy & Jamie, the makers x
I recently got a pair of glasses from Banton Frameworks
I recently got a pair of glasses from Banton Frameworks and I genuinely couldn’t be happier. The quality speaks for itself the moment you pick them up — the kind you can tell are built to last and with great care.
What really set the experience apart, though, was the team. Jamie and Lucy were brilliant from start to finish — responsive, knowledgeable, and clearly passionate about what they do. They had made the whole process feel personal rather than transactional. Switched on doesn’t even cover it. I may have just found THE place for me to get glasses in the future. Thank you! Denis
April 18, 2026
Unprompted review
Reply from Banton Frameworks
Denis, thank you for taking the time to write this.
It’s great to hear that the frames lived up to expectations as soon as you had them in hand. That’s always the moment Lucy and I care most about.
I really appreciate you mentioning the experience too. We try to keep things personal and considered from start to finish, so it’s reassuring to hear that's what you've experienced with us.
Thanks again for your kind words and for putting your trust in us with your glasses.
Lucy & Jamie, the makers x
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Quality glasses
Excellent product, well made, useful fitting guide that ensures they fit first try on.
Arrived as ordered, well packaged.
April 17, 2026
Unprompted review
Reply from Banton Frameworks
Keith, really appreciate you taking a moment to write this.
Great to hear the fitting guide worked as it should and everything felt right from the first try. That’s always the goal our end.
Glad the frames arrived safely and you’re happy with them.
Lucy & Jamie, the makers x
What are you waiting for?
Jamie and Lucy are amazing, I stumbled across them when I was researching for quality glasses not mass produced and wanted something that was going to last me years and years. A bit more research later and I find out they are round the corner from me and make everything in house in Scotland… SOLD. I’ve got a pair of optical and sunglasses prescription, and both are generally insane, I love watching their work and stories on instagram and when reaching out for help they respond straight away and offer some amazing advice. I upgraded on all my lenses (upgraded because I’m comfortable with the essilor lenses and change is scary…) but from what I’ve seen the complimentary lenses are superb and I like the look of the coatings on those lenses. I would like to mention that I have both the linea and Mòr series and neither are heavy and hurt to wear all day long. I’m seriously contemplating finding another reason to get another pair.. :)
Thank you Jamie and Lucy! 8-)
April 17, 2026
Unprompted review
Reply from Banton Frameworks
Aidan, thank you so so much!
It means a lot that you took the time to properly research us and ended up trusting Lucy and I with not one, but two pairs of glasses.
Hearing that you’ve gone for both Linea and Mòr and found them comfortable for all-day wear is especially reassuring, as that’s something we think about constantly when designing.
Great to hear your thoughts on the lenses too. We completely understand sticking with what you know, but it’s good to know you can see the quality across the board.
And honestly, the fact you’re already thinking about a third pair… we won’t stop you.
Thanks again for your kind words and support, it really does mean a lot to Lucy and I.
Lucy & Jamie, the makers x
I approached Banton Frameworks with…
I approached Banton Frameworks with some trepidation initially as I had previously used walk in opticians to purchase new glasses. I was guided and helped all of the way to submitting my details and purchasing my glasses. The website is very informative and the virtual ‘try on glasses’ and see how they look on you is great.
I have to say I have not been disappointed in any way with the impeccable service and attention to detail. The glasses feel like a hand crafted piece of art and I look forward to making further purchases in the future.
Great product.
April 16, 2026
Unprompted review
Reply from Banton Frameworks
Hi there Mike,
Thank you for taking the time to share this. It means a lot to hear how your experience felt from start to finish.
Buying glasses online for the first time can feel like SUCH a leap, so I’m really glad the guidance, website tools, and virtual try-on helped you feel comfortable along the way.
Hearing that your frames feel like a handcrafted piece of art is exactly what Lucy and I set out to achieve. Thank you!
We truly appreciate your support and look forward to making your next frame when the time comes.
Lucy & Jamie, the makers x
Amazing work! Great glasses hands down
Been searching for an amazing cool frame for quite some time before I took a deeper dive into hand made shops. These frames and the lenses are top shelf all the way. Beautiful craftsmanship. Love love love Banton frameworks. they are dope, classy and made with great care!
April 7, 2026
Unprompted review
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Superb service from initial enquiry to…
Superb service from initial enquiry to actually receiving the frames . Jamie and Lucy were incredibly knowledgeable and helpful throughout. Beautiful quality and they feel really special and independent. You kind of feel like you are joining an exclusive owners club which is brilliant . I could not rave about them enough 🙏
April 10, 2026
Unprompted review
Reply from Banton Frameworks
Hi Alistair,
Thank you so much!
We put a huge amount of care into every step, from those first conversations right through to the moment your frames land with you, so it’s great to hear that came across.
The idea of it feeling like a bit of an “owners club” is exactly what we’ve always hoped to create… something a little more personal and considered than the 'usual' optical experience.
Really appreciate your kind words on the quality too. That’s what it’s all about for us.
Thanks again for your support, Alistair. It doesn’t go unnoticed.
Lucy & Jamie, the makers x
I’ve followed Banton on Instagram for…
I’ve followed Banton on Instagram for about a year and have loved their updates and watching an independent, creative company, grow. The passion they have for their product was clear… and their product looked great.
Recently I decided to buy a pair of their frames and I was interested to see if they matched the quality promised. I wasn’t disappointed; beautiful frames, incredibly well made, and delivered in packaging (with personal note) that many a high end retailer could learn from. I can recommend Banton Frames without reservation… not cheap… but you get what you pay for, and some! Great work and thanks.
April 9, 2026
Unprompted review
Reply from Banton Frameworks
Anthony, this is such a thoughtful review, thank you!
A year is a long time to be watching from the sidelines, so it means a lot that when you finally took the plunge, the frames lived up to what you’d seen. That’s always the bit we care most about getting right.
Really glad you picked up on the small details too, like the packaging and note. Lucy and I put a lot of care into that side of things as it’s often your first real interaction with what we’ve made.
And you’re right, they’re not the cheapest option out there. But our aim has always been to make something that feels genuinely worth it when you have it in your hands and wear it every day.
Thanks again for the support, Anthony. It genuinely means a lot to both of us.
Lucy & Jamie, the makers x
881962 2nd Pair from Banton Frameworks.
881962 I have just had delivered my 2nd pair of glasses from Banton frameworks. The reason for purchase of these 2nd pair is that I was very very pleased with my initial purchase.
These just delivered pair show the exceptional design and manufacturing quality that Banton Frameworks put into their products.
It is also worthy of note that their personal customer service regarding lense fitting and final postage + delivery is of the highest standard.
I would certainly recommend them to anyone looking for glasses of exceptional quality that with thier follow on service should last a long long time.
Their glasses have a style and quality that will go on and on. David
April 7, 2026
Unprompted review
Reply from Banton Frameworks
David, this is a brilliant read, thank you.
Hearing that you came back for a second pair says everything. That’s the kind of trust Lucy and I are working hard to earn with every frame we make.
It means a lot that you’ve noticed the details too, not just in the design and build, but in how we look after things like lens fitting and delivery. That full experience is something we really care about getting right.
We hope both pairs serve you well for many years to come.
Lucy & Jamie, the makers x
Amazing level of communication…
Amazing level of communication throughout the whole process, nothing is too much trouble.
Glasses arrived in a presentation box that would better any other brand.
Even down to the personal handwritten card inside.
BRILLIANT!!
April 6, 2026
Unprompted review
Reply from Banton Frameworks
Hi there Mike,
Thank you so much for the kind words! 😊
Lucy and I have always felt that the experience should match the product, from the first message right through to opening the box, so it means a lot that you noticed the small details like the handwritten card.
Nothing ever feels like too much trouble when it comes to getting things right for you.
Really appreciate you taking the time to share this.
Lucy & Jamie, the makers x
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Glasses Soulmate Found
I've been so particular about glasses my whole life. I've tried on so many over the years, only to take almost all off immediately, muttering No! I now have my 2nd pair of Banton frames. These are the ones I've been always been looking for! Forward-thinking, yet classic styles and outstanding craftsmanship. Customer service is so personable. I could not be happier.
February 14, 2026
Unprompted review
Reply from Banton Frameworks
Hi Rod,
You just made our day, thank you! 😊
That feeling of trying on frame after frame and instantly knowing “no” is something we hear all the time, so it means a lot that you’ve found your perfect glasses with us. And now onto your second pair as well… that’s a real compliment.
We put a lot of thought into designing frames that feel both timeless and a bit different, so it’s great to hear that balance has landed with you.
I’ll also take your kind words on our customer service to heart, it’s something Lucy and I really care about.
Thanks again for taking the time to share this, Rod. It genuinely means a lot to us.
Lucy & Jamie, the makers x
Absolutely love my new pair of Bantons…
Absolutely love my new pair of Banton Framework glasses! This is my third pair now and everything from the design, details, finish and customer service is superb - I'd highly recommend them to anyone who is thinking of getting some new specs. Thank you Jamie and Lucy!
February 28, 2026
Unprompted review
Reply from Banton Frameworks
Adam, this really means a lot, thank you! 😊
A third pair… that’s serious commitment, and we don’t take that lightly. It’s great to hear you’ve enjoyed the whole experience, from the design details through to the finish and service. That’s exactly what Lucy and I set out to get right with every frame we make.
We really appreciate you recommending us too. Word of mouth like that keeps our workshop going.
Thanks again for your continued support, Adam.
Lucy & Jamie, the makers x
Fantastic, professional and personal customer service!
After 18 months or so daily wear of my favourite specs, my frames needed adjustment. After completing the online request on Banton Frameworks website, I had a prompt response from Jamie and clear instructions on how to return the frames for adjustment.
Within 2 days, the frames were back with me, re-riveted, re-polished and adjusted so the temples have a little more hook behind the ears for a more secure fit.
Perfect customer care, all at no extra cost to what I paid for the frames 18 months ago.
These are not cheap frames, but my experience demonstrates they are the true definition of good value.
March 6, 2026
Unprompted review
Reply from Banton Frameworks
Hi Stephen,
Thank you for taking the time to write such a thoughtful review. It really means a lot to Lucy and I 😊
When someone chooses our glasses, we see it as the start of a long relationship rather than a one-off purchase, so being able to re-rivet, re-polish and adjust your frames after 18 months of daily wear is exactly the kind of thing we hope to do for people.
I'm delighted to hear the adjustments have given you a more secure fit behind the ears and that your frames are back in action again.
Thanks again for trusting us with your glasses and for supporting what Lucy and I make here in Scotland.
Lucy & Jamie, the makers x
Great glasses great people
Great to see an independent business delivering great products. I have been purchasing their glass for a number of years. On my 12th pair of glasses - all great quality. On the one occasion there was a fault I posted them back and they were fixed FOC (even though I had sat on them). Jamie and Lucy bring a virtual personal touch to the business and it’s a genuine pleasure dealing with them even if they are Scottish!
February 17, 2026
Unprompted review
Reply from Banton Frameworks
John, 12 pairs… that’s serious commitment. Thank you!
It genuinely means a lot to Lucy and I that you’ve trusted us with your glasses for so many years. When someone keeps coming back, that’s the highest compliment we can get.
And yes, even after sitting on them, it was only right we fixed them. That’s what our lifetime repairs are there for. Glasses are meant to be worn, lived in, occasionally squashed… and then brought back to life.
We’ll take the Scottish comment as a compliment too 😉 The Calcutta cup is ours once again 🏉
Thanks again for your continued support, John. It never goes unnoticed.
Lucy & Jamie, the makers x
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One word...excellent!
February 11, 2026
Unprompted review
Reply from Banton Frameworks
Thank you Marcus. We'll take 'excellent' any day of the week.
Keep in touch,
Lucy & Jamie, the makers x
Fantastic Products and Service
Banton Frameworks are a company of just two- Jamie & Lucy and their customer service and glasses are absolutely first class. It surpasses many companies who have their own customer service team.
Jamie dealt with all my questions quickly and provided great information.
The glasses themselves are beautifully made and feel top quality. I bought a lovely tortoiseshell pair of reading glasses and am over the moon with them.
Even the packaging is classy and done with great attention to detail.
I would heartily recommend them.
February 11, 2026
Unprompted review
Reply from Banton Frameworks
Guy, this genuinely means a lot. Thank you so much!
Hearing that our service stands up against companies with full customer service departments is something we’re really proud of. We try to treat every email and every order the way we’d hope to be treated ourselves.
I’m so pleased you’re happy with your tortoiseshell reading glasses. That colour has such warmth and character, and knowing they’ve found the right home makes all the hours at the workbench worthwhile.
And thank you for noticing the packaging too. We obsess over those little details more than we probably should.
We truly appreciate you taking the time to write this.
Lucy & Jamie, the makers x
What can I say? Simply wonderful!
What can I say?
Simply wonderful would be a start, but only the start.
I've had a number of compliments on my latest pair from Banton Frameworks already, and whilst it is early days in terms of wearing them for work, and using them for extended periods, they feel really comfortable, and the field of vision is great.
Of course, they were beautifully presented and carefully packaged, and the little extras of the card, and cleaning wipe just topped things off so nicely.
I can assure you I will do my utmost to get others to purchase from you, especially as I have 3 pairs from you now, but I can only wear one pair at a time!
Guys, you do a truly wonderful job. You should be so proud of your products and business and I sincerely wish you every success in the future.
December 19, 2025
Unprompted review
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