I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The opportunity to try Adesso because the Raine boot was offered at half price , has given me an insight into the real quality of these boots . I now know the size is accurate, the leather and the... See more
Company replied
Easy to use website straight forward Delivered within time advised & free delivery Would certainly order through Adesso again Just one thing it would be great if Adesso carried a more extensive co... See more
Company replied
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... See more
Company replied
Company details
Written by the company
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4.7
Excellent
190 reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love this style of Adesso shoes
Love this style of Adesso shoes. Have had several pairs over the years. Beautiful and great colours.
April 24, 2026
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Colour, comfort & compliments!
I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service is brilliant ie returns - my fault, I’d ordered the wrong size - are dealt with efficiently.
April 8, 2026
Reply from Adessoshoes
Hi Elizabeth
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
It makes us so happy to hear these sort of comments, we hope you enjoy wearing your Astrid Sandals in this lovely weather we are having at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
I got the right sandals in the end!
I got the right sandals in the end!
They are very pretty.
I haven't yet worn them out so I don't know if they will be comfortable.
April 2, 2026
Reply from Adessoshoes
Hi Margaret
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Vonda Boots & Ezra elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
I love Adesso sandals
I love Adesso sandals! So comfy, great styles & fast delivery, very happy customer! 😊 forgot to say great value too!!😊
March 30, 2026
Reply from Adessoshoes
Hi Maureen
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Aria Wedges in this lovely weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Lovely Sandals
I ordered 2 pairs of "Winry" sandals, felt lovely until I started to walk in them.The leather was so soft that the basket cut opened in & out & my foot slipped.
If the footbed had been suede & moulded they would have been perfect
March 30, 2026
Excellent service and fast shipping to Europe
Fast shipping to Europe - arrived within a couple of days! Excellent quality product at a reasonable price. The shoes are washable in the machine up to 5 times. People stop me in public to compliment the shoes.
March 27, 2026
Reply from Adessoshoes
Hi Bebs
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing all your Ezra elastics and you keep getting lots of comments.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
The speed of delivery for a quality shoe , guaranteed spring in your step
From the minute you order the shoes- everything is really speedy and efficient
Confirmation of your order followed very soon after by a note to confirm despatch and at your door in no time at all.
The whole process matches the quality of the shoes-
April 1, 2026
Reply from Adessoshoes
Hi Avril
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Web site easy to find chosen style
Web site easy to find chosen style, very pleased with the sandals, look forward to wearing them on holiday!!
March 31, 2026
Reply from Adessoshoes
Hi Gillian
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Tova sandals as much as your holiday.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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Fashionable walking boots
I love my new leopard-print walking boots from Adesso, thank you! They are a funky and fashionable yet practical walking boot which is hard to find.
March 19, 2026
Reply from Adessoshoes
Hi Claire
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Good customer service
I ordered 2 pairs if shoes via the website but later I had a call to say 1 pair no longer available! That was disappointing as it showed available on the website,! I ordered a 2nd pair in a different colour abd they arrived tge following day.
March 17, 2026
I love my Adesso shoes
I love my Adesso shoes, they're the second pair I've bought, beautifully comfortable. Ordering online was so easy and they were delivered on the day promised.
March 9, 2026
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Reply from Adessoshoes
Hi Nor
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
It was a pleasure talking with you and we hope you enjoy Lily mules when we get some better weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi Adele
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Adessoshoes
Hi
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Great shoes , fabulous leather .
Shoes arrived quickly and well wrapped , have used them before and always great service .
February 10, 2026
Reply from Adessoshoes
Hi Gail
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Lexi sandals once all this rain stops.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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shoes arrived in good time and in…
The shoes arrived in good time and in excellent condition. My Wife is very pleased with them. The down side was that because of Brexit we had to pay €25 extra to pick them up.
February 1, 2026
Reply from Adessoshoes
Hi Bill
Thank you for taking the time to write us a review.
It's great to hear that your wife loves the shoes! Brexit certainly has caused a lot of headaches sending goods to the EU but we're currently looking for ways to mitigate this so hopefully in the near future you'll be able to enjoy Adesso without the added expense.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
The Adesso Team
Lovely colourful shoes but I haven’t…
Lovely colourful shoes but I haven’t worn them yet
It’s been to wet for hiking!
February 2, 2026
Reply from Adessoshoes
Hi Susan
Thank you for taking the time to write us a review.
There's nothing like the British weather to ruin a good hike! Your new Raine walking boots are fully waterproof though so should see you in good stead whatever the weather. We do love a bit of colour but comfort and quality are at our heart so I've no doubt you'll enjoy them even more once you get to wear them and hopefully we can win that extra star.
Happy Hiking!
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
The Adesso Team
Comfortable,soft and stylish boots
The boots are very comfortable and soft inside.No blisters on first walk outside as many other boots have done. The studded outer leather is stylish, the colour an unusual broad bean shade of green which coordinates well with many colours of trousers. A well made pair of boots. Well done Adesso !
January 22, 2026
Reply from Adessoshoes
Hi Natalie
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy many walks in your Addision boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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