Dear Sir or Madam, We use your “Rescuer” theme on our website. Unfortunately, the Crocoblock plugins no longer work. When they are activated, the website only displays a general critical error. W... See more
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Had an issue with WP elementor. Tried to reach out to Elementor staff but no response. Contacted Template Monster support (Brittney) via chat. A problem that was plaguing us since last Friday... See more
Company replied
I had some random small issues from a theme I purchased that delayed my website from being complete. The customer support rep I receive was named Brittany and she was very professional and fix just ab... See more
Company replied
Really disappointed by this theme where customer service is extremely unresponsive (48 hours for a reply). And the theme is really poor quality. As I have an artistic activity, I wanted to in... See more
Company replied
Company details
- Web designer
- Affiliate Marketing Service
- Art Supply Store
- Business to Business Service
- Computer Accessories Store
- e-Commerce Solution Provider
- Graphic Designer
- Media Company
- Software Company
- Web Collaboration Platform
About Zemez, Inc.
Written by the company
We are the success team of qualified and experienced designers & developers. We offer the largest collection of templates for landings, blogs, & stores; and provide 24 hours-a-day, 7 days-a-week technical assistance. Thank you for choosing Zemez, the Future of the Web!
Contact info
525 NE 14 Avenue, FL 33301, Fort Lauderdale, United States
- info@zemez.io
- zemez.io
Breach of guidelines

Reply from Zemez, Inc.
Great support
I needed help with CSS and the support was excellent! They answer quicky,
Thank you !

Reply from Zemez, Inc.
Great respect for such a service!
Whenever I have a question or any difficulty, the support team quickly, efficiently and courteously helps to resolve them.
Great respect for such a service, guys! :)

Reply from Zemez, Inc.
WP Elementor Not Editing
Had an issue with WP elementor. Tried to reach out to Elementor staff but no response.
Contacted Template Monster support (Brittney) via chat. A problem that was plaguing us since last Friday was fixed on 10 minutes.
Cannot say enough about Brittney's professionalism and responsiveness. Truly impressed.
Steve

Reply from Zemez, Inc.
Excellent service
Excellent service! Megan was of great assistance. Nice job!

Reply from Zemez, Inc.
Britney nailed it
Britney nailed it - solved our issue in a matter of seconds.

Reply from Zemez, Inc.
Great support with Britney.
Exceptional support, with problem solving. evaluation of the patient and concreteness in solving the problem. Contact Britney. For consistency and excellent communication with the customer.

Reply from Zemez, Inc.
The chat is great
Britney answered my questions very quickly and pleasantly!

Reply from Zemez, Inc.
Great Support Team !
Great Support Team !
Great help and very quickly answers...
Special thanks for Jacob!

Reply from Zemez, Inc.
Great Product & Support!
Love the Monstroid2 theme & they have some great support!

Reply from Zemez, Inc.
Megan was fast and on target
Megan was fast and on target. Got me back up and running with my website plugin error in minutes. Love great tech support. Please make sure she is well cared for and stays forever!

Reply from Zemez, Inc.
Britney helped me very quickly!
Britney helped me very quickly!
Now i can continue my work!
Thank You Britney

Reply from Zemez, Inc.
Support Agent
Support Agent, Britney. Best of the best, of the best)
She can help me in one a difficult question.
Now i`m hapy)

Reply from Zemez, Inc.
Elementor support
I could not load Elementor to update my site and used the live chat function on template monster and was speedily helped by a very responsive live agent (Britney). Very satisfying support. Thank You

Reply from Zemez, Inc.
Fantastic Service!
Jacob was friendly and professional, and he solved my issue very quickly!
I've always had great experiences with Zemez.

Reply from Zemez, Inc.
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