I recently ordered the Asahi Wilkinson Dry Ginger Ale 500ml and honestly had a really good experience. The website was simple to use, the prices were reasonable, and my order arrived pretty fast. Ever... See more
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They take orders and never ship. They also lie when you contact them. It took me 2 weeks to get money back and only after I threaten them to raise a claim with PayPal. Definitely a no-go.
It's got a really wide range of items. The buy more save more model is something I very rarely see; it's a really nice feature but seems to be implemented mostly for the household items that you'd buy... See more
I canceled the order because it was taking too long to fill. I was sent an email by them telling me it was in process but had not been filled yet they insisted on charging me a cancellation fee and s... See more
Company replied
Company details
Written by the company
YOYOJAPAN Store is a leading company based in Japan that specializes in exporting premium Japanese products sold in Japan with headquartered in Japan. Based in Saitama, Japan, we serve tens of thousands of happy customers worldwide: we help them get their limited editions safely, reliably, and at a good price. YOYOJAPAN Store is your premier destination for authentic Japanese products, specializing in a wide range of items, including Japanese cosmetics, food, and groceries. Our goal is to bring the finest products from Japan to customers around the world, providing an exceptional shopping experience with high-quality, genuine items. We are passionate about Japanese culture and products, and we take great care in curating our selection. Our offerings include top-quality Japanese cosmetics known for their innovation and effectiveness, a diverse range of delicious Japanese food items, and a variety of essential groceries. Whether you're looking for traditional flavors or modern favorites, we have something to satisfy every taste and need. At YOYOJAPAN Store, customer satisfaction is our top priority. We are dedicated to providing excellent service, from the convenience of our online shopping experience to the timely delivery of your order. Our team is always available to assist with any inquiries or concerns, ensuring that your experience with us is smooth and enjoyable. YOYOJAPAN Store, where we bring the best of Japan's cosmetics, food, and groceries closer to you.
Contact info
Nishi Ku Nishi Omiya 4-12-23, 3310078, Saitama, Japan
- info@yoyojapanstore.com
- yoyojapanstore.com
3.3
Average
82 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I had my order refunded because they…
I had my order refunded because they were apparently out of stock despite putting it up as available
October 5, 2023
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One item purchased got refunded the…
One i[em I purchased got refunded the item was out of stock. this should have been know but seller that what he was selling he did not have in stock. they refunded my money (However it took three days of my $213 dollars to be refunded, (Poor business, no stock item you are selling, this is why (4 stars not 5 stars),
October 3, 2023
Reply from YOYOJAPAN Store
Dear Mr.Cornell Bullock, Thanks you so much for shopping with us and we are sorry for your business experienced. Since we are selling over 30.000 items on our website, and our system has automatically updated products' information such as stocks, pre-order date, products' description.. so some figures have been wrongly updated. We are try our best not to let this happen again. Once again, Thank you so much for your cooperation.
Package arrived quickly and without any…
Package arrived quickly and without any damage!
September 12, 2023
Happy with what I got.
September 3, 2023
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Shipping takes some time
Shipping takes some time, but item arrived safe and in one piece
August 31, 2023
I love the shipping spead
September 3, 2023
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