Yinyang Connection Spa Reviews 705

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and attentiveness, highlighting the exceptional service and the welcoming atmosphere. Many people appreciate the skill of the therapists, who are often described as experienced and effective in addressing specific needs, leading to feelings of relaxation and refreshment. The overall user experience is frequently highlighted as amazing, with many consumers enjoying the quality of the service and the pleasant ambiance of the locations. However, some customers also noted issues with dry massages being painful, and a few mentioned that their requests for cream or oil were refused. There were also isolated comments about cold tea and water not being cold.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the exceptional service, from... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Location

Users describe positive interactions with the location. Many customers consider it the best place for massage... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the cleanliness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really great experience at Yinyang Connection Spa in Dubai Mall. From the moment I walked in, the atmosphere felt welcoming. The staff were very friendly, always smiling, and made me feel... See more

Company replied

Rated 5 out of 5 stars

Much recommended! Elsa was great with the Thai message. Also Ribicca was great with the yinyan message. They both helped me relax my muscles tension. I also have to mention the friendly and welcoming... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience. The massage was very relaxing, and the therapist Janet was professional and made me feel comfortable throughout the session. They paid attention to the areas where I ha... See more

Company replied

Rated 5 out of 5 stars

The massage experience was great and the therapist Simon is well experienced. I requested for a hard pressure and it was indeed a very strong pressure. At the end of the massage, I felt lighter an... See more

Company replied


Company details

  1. Massage Spa
  2. Day Spa

Written by the company

Yinyang Spa is a leading massage spa in Dubai and Abu Dhabi, offering authentic therapies inspired by Traditional Chinese Medicine. Guided by our philosophy, Massage That Heals, each treatment is designed to restore balance, release deep tension, and support long term wellbeing. From deep tissue and sports massage to reflexology, aromatherapy, and relaxation therapies, every session is tailored to individual needs. We also offer curated treatment packages and selected membership benefits, making Yinyang Spa a trusted choice for massage in Dubai and Abu Dhabi.


Contact info

5.0

Excellent

TrustScore 5 out of 5

705 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thai massage with Natalie purged the…

Thai massage with Natalie purged the stress from my body, all the aches gone. Literal tears of joy were streaming down my face.

April 17, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for sharing such a heartfelt experience! We’re thrilled to hear that Natalie’s Thai massage helped relieve your stress and aches so effectively. Your words truly mean a lot to us, and we hope to see you again for another rejuvenating session soon.

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Rated 5 out of 5 stars

Tina is great and I love coming to this…

Tina is great and I love coming to this branch. The team is great and I love the massage and services. Best value for money in the UAE!

April 17, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your continued support! We’re so glad you enjoy visiting this branch and that Tina and the team consistently provide a great experience. Your kind words about our value mean a lot to us—we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The best destination for relaxation in…

The best destination for relaxation in the UAE. Me and my family go there regularly, and the service is always amazing. Recently purchased a gift voucher in seconds, very happy with it.

April 17, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your kind review and continued trust!

We’re delighted to hear that you and your family regularly enjoy your visits and that purchasing your gift voucher was quick and easy. Your support means a lot to us.

We look forward to welcoming you again soon!

Rated 5 out of 5 stars

I’ve purchased a few gift vouchers over…

I’ve purchased a few gift vouchers over the past few years, and the process is always smooth, easy, and professional. The massages are fantastic too, and the staff are always warm, welcoming, and attentive.

April 17, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your continued support and kind words!

We’re delighted to hear that your experience with our gift vouchers has always been smooth and professional, and that you enjoy our massages and team’s service. Your loyalty means a lot to us.

We look forward to welcoming you again soon!

Rated 5 out of 5 stars

My favorite place for massage therapy…

My favorite place for massage therapy in dubai. The variety of massage options is great and each therapist is very skilled!

April 10, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your wonderful feedback!

We’re delighted to be your favorite place for massage therapy in Dubai. It’s great to hear you enjoy our variety of services and the skills of our therapists.

We look forward to welcoming you back again soon!

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Rated 1 out of 5 stars

The appointment booking employee has no…

The appointment booking employee has no manners; his attitude is very rude. I hope the general manager will review his situation.

April 16, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for bringing this to our attention.

We’re truly sorry to hear about your experience with our booking staff. This is not the level of service we aim to provide, and your feedback has been taken seriously and will be reviewed by management.

We would appreciate the opportunity to discuss this further. Please email send us an email at support@yinyang.ae at your convenience.

Rated 1 out of 5 stars

Service Review- Unsatisfactory feet and shoulder massage

Dry massage was painful
We asked them for cream or oil and they refused
Tea was cold
Water was not cold

April 16, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for sharing your feedback.

We’re sorry to hear that your experience did not meet expectations. Your comments regarding the massage pressure, request for oil or cream, and refreshments are taken seriously, as this is not the standard we aim to provide.

We would appreciate the opportunity to address this with you directly. Please send us an email at support@yinyang.ae at your convenience.

Rated 5 out of 5 stars

Mr Leo focused on the areas i told were…

Mr Leo focused on the areas i told were painful and he messaged them well. He changes the pace sometimes fast and sometimes slow based on your feeling

April 16, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your kind feedback!

We’re glad to hear that Leo took good care of you and focused on the areas you needed, adjusting his technique and pace to suit your comfort. We’ll be sure to share your appreciation with him.

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

best spa services and customer service…

best spa services and customer service is top notch!

April 16, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your kind words! We’re delighted you enjoyed our services and customer care. We look forward to welcoming you back soon!

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Rated 5 out of 5 stars

Yin Yang Connection Spa - Abu Dhabi, The Galleria Mall

I truly enjoyed every part of my experience with Desi. She is a highly professional masseuse with an exceptional touch—both firm and precise. Her technique was exactly what I needed, and I especially appreciated her strong, confident pressure. She was also very respectful of my privacy preferences, which made the entire experience even more comfortable and relaxing. Highly recommended.

April 16, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your wonderful review and for choosing Yinyang Spa at The Galleria Mall, Abu Dhabi branch.

We’re delighted to hear that you truly enjoyed your experience with our therapist. Your kind words about her professionalism, technique, and ability to provide the right level of pressure mean a lot to us. We’re especially pleased that you felt comfortable and that your privacy preferences were well respected—this is something we always strive to prioritize.

Your recommendation is greatly appreciated, and we will be sure to share your feedback with the team.

We look forward to welcoming you back for another relaxing experience soon.

Rated 5 out of 5 stars

Annie was very good and had the best…

Annie was very good and had the best massage in Al wasl branch. Reception team was very professional.

April 15, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your kind feedback! We’re delighted to hear Annie provided you with such a great massage experience at our Al Wasl branch. It’s also wonderful to know our reception team made a positive impression. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

My favorite massage place

My favorite massage place! Highly recommend Carrie and Madie

April 15, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your lovely review! We’re so happy to be your favorite massage place. Carrie and Madie will be thrilled to hear your recommendation. We can’t wait to see you again!

Rated 5 out of 5 stars

Allison was amazing at the wasl branch

Allison was amazing at the wasl branch, best massage of my life

April 15, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for sharing your experience! We’re thrilled to hear Allison gave you the best massage of your life at our Al Wasl branch. We truly appreciate your support and look forward to your next visit!

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Rated 5 out of 5 stars

it was a good experience

it was a good experience. the therapist Ekkyu and Daisy are very good.

April 15, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your feedback! We’re glad you had a good experience with Ekkyu and Daisy. We hope to welcome you back again soon for another relaxing session!

Rated 5 out of 5 stars

It’s my always go to place for a…

It’s my always go to place for a massage all therapist are very professional the place is clean and the prices are good, I have tried different types of massages and they were all good recently I did lymphatic drainage massage with Flora she was very professional and good at relieving tense areas. I’m definitely coming back

April 2, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your continued support! We’re honored to be your go-to place for massages. It’s wonderful to hear you enjoyed the lymphatic drainage session with Flora—she’ll be so happy to know she helped relieve your tension. We look forward to seeing you again soon!

Rated 5 out of 5 stars

the anti cellulite slimming massage…

the anti cellulite slimming massage session was amazing! Linda did a great job 😍

April 14, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your feedback! We’re so glad you enjoyed the anti-cellulite slimming massage session. Linda will be delighted to hear she did a great job. Looking forward to your next visit!

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Rated 5 out of 5 stars

Worth the price

My best place to release my tension.

April 13, 2026
Unprompted review
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Reply from Yinyang Connection Spa

Thank you for your lovely comment! We’re honored to be your favorite place to relax and release tension. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Thanks for Flora and all Team

Thanks for Flora and all Team , nice experience

April 13, 2026
Unprompted review
Yinyang Connection Spa logo

Reply from Yinyang Connection Spa

Thank you so much for your kind words!

We’re delighted to hear that you had a nice experience with us, and we’ll be sure to pass along your appreciation to Flora and the entire team. Your feedback truly means a lot and motivates us to keep delivering the best service possible.

We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Wonderful massage

Daisy was wonderful I
Really enjoyed the massage

April 13, 2026
Unprompted review
Yinyang Connection Spa logo

Reply from Yinyang Connection Spa

Thank you for your feedback! We’re so glad you enjoyed your massage with Daisy. She’ll be happy to hear your kind words. Looking forward to welcoming you back!

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